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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
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SHOP CJ Network
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 13

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N
Nikhildhakecha
from Surat, Gujarat
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gas stove prestige

Address:Surat, Gujarat, 395006

Dear sir/ madam.

Greetings from siddharth dhakecha
Phone no : [protected]
Address: a-5/6, prabhunagar soc, nr rachna soc, kapodra char rasta, varachha road, surat-395006

I have purchase prestige 4 cylinder gas stove from your tv shopping advertisement on jan -2018

And i facing technical problem in it.

Warranty of the product is for 2 yrs from the date of purchase. And...
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A
ankita1902
from Jabalpur, Madhya Pradesh
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no refund after returning damaged led bulbs

I had ordered led bulbs order no. [protected] that was delivered on date 26/07/2016 which was damaged and returned for which i was advised to buy something different from the company and when i called for the order they are saying there is no record of the order and you will have to pay for if you order something. I have complained more than 40 times and they ask to wait for 24 hrs to get the record online saying technical problem....
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D
Dipz326
from Mumbai, Maharashtra
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fraud

Address:400022

Dear mam/sir-
I believe there is data leakage from your end because 2 days back i had a call from shop cj, person named manav singh saying that we have won a lucky draw of rs 50000 or iphone or laptop and to avail this luck draw benefit i will have to purchase something worth 3500 or more.. And this lucky draw was awarded to us as we had bought a tablet from shop cj a year back.. They had all our details too like address and phone...
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S
Sharvan Kumar Jagirdaar
from Tijara, Rajasthan
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printed handi set

I had made an order on 16th february 2018. My order no is [protected] received product quality totally bad. I have file complaint no of times on your toll free no [protected] your executive dont provide any response on my complaint. I hsve received blank call from your side its mean your team totally wastage my time. Please take your products back send refund my money....
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J
Joyy
from Ahmedabad, Gujarat
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17 pc diwan set

I ordered 17 piece diwan set but i got only12 peice.icomplaint so many timess.first they said mam 7 days me u vl be rcv dats misd pcs.but no action.again i cald them but they ppl dont take any type of action.worst service.they said mam we vl cal in 24hour but no cal.no refund no solution..sabse ghatiaa online shopng experience.plz u hav to solve my problem 12 pc diwan set is in not use for mee...so plz refund my oney or send my 5 pc which...
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The product is totally different in colour. I have ordered for red bedsheet with yellow cusion cover and yellow single bedsheet. The day when it was shown on tv 3 bedsheets blue red and yellow were their. I choose red but the print and colour is totally different. I dont want to take this bedsheet. It is mere a waste of time and money to take from this site....
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H
Hema12@3456
from Chennai, Tamil Nadu
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product coupon code not sent to my alternate mobile number

Address:Chennai, Tamil Nadu, 600064
Website:www.shopcj.com

I had returned 3 knit kurtas and asked for refund. They told me they will send me coupon code through which i can buy another product. I have them alternate mobile number. But no coupon code is getting generated in the mobile number. If i call shopcj they are telling me wait. I have waited for 2 weeks but still no message is getting displayed in the mobile no....
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H
Hema Bhokate
from Pune, Maharashtra
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11 pc complete bed set bella case yellow

Address:Pune, Maharashtra, 411039

Order no :[protected]
Order date :17/2/18
Product no :34425177
The product I resived is completely different with different quality of cloth and it said as 11 pice but unfortunately I resived only 5 pic of them. I kindly request for the return of the product as it's your responsibility, as per as in given terms and conditions.....
+1 photos
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K
ksks
from Delhi, Delhi
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order placed but not received

Address:110031

I had booked prestige 4 burner cooktop & chef master 8 pc cookware set combo rs. 6490 on 12.02.2018 vide order [protected] but as per my order by telephone, i am surprise to see the following status today on your site:-
Your order [protected] for product prestige 4 burner cooktop & chef master 8 pc cookware set combo is delayed. Sorry for the inconvenience. We are working on delivering it to you as early as possible.
In this...
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These guys are fraud. Pls shut down the channel. They are looting people money and not even refunding amount. I ordered for laundry hanger and it was defective. I returned it and it's going to be 2 month. No refund yet. N now i find my account is deleted. I can't even recover my order number. I have tried all ways of contacting them. Till last week they were promising and have taken my bank details also but today they say they cant any order...
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S
Sonali Pattanaik
from Mumbai, Maharashtra
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fraud: shop cj delete all account and product details with pending transactions

I bought a product from shopcj in the month of sept 2017 and requested a return immediately due to poor product quality. It took 3 months for them to take back the product. Then in order to get the paid money back we had to give multiple calls and email to them yet never got back the money. Today on checking we found that all my account details and transactions related details are deleted, including the product no.. And everytime we ask them...
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A
Amreen Mirza
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about 25 pc organizer set

Address:Neemuch, Madhya Pradesh, 458441
Website:Shopcj. com

Respected sir/ma'am
I have placed my order for 25 pc organizer set on 27/1/2018 and it arrived on 31 jan, 2018 but the product was defective so i returned to the address your company has provided but till now neither my product has been replaced nor my money has been refunded. I request you to provide me the updates. Order no. [protected], complaint id[protected]. Update me as soon as possible...
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S
sanket anghan
from Ahmedabad, Gujarat
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I kall 4g phone not working

Address:395004
Website:shopcj.com

I have a phone that's name is i kall k1 4g phone and order no. Is [protected]. I wanna refund that phone. There are some difficulties in network and storage so that i want refund on my account. My contact number is [protected]. You must contact me at you receive that complain. That phone is to slow. There are a problem in battery. Battery is fully charged but that not to one hour to be finished that battery life time....
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K
Kanika Kapil Sahni
from Bhopal, Madhya Pradesh
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not received product inside the parcel

Address:474002

I ordered 2 pretty craft organizer set on 18 jan 2018. Order number is [protected]. When i received the parcel it had only one set that too defective while paid the amount of two sets. Same moment i did complain and was assured by you people of exchange of the product and giving another set.
Later took follow up through calls and website but no action has taken.
Last friday i was assured that the product will be taken back and...
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S
Sakshi nikhare
from Mumbai, Maharashtra
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refund issues

I placed an order of worth rupees 1150 on shopcj and i received faulty and bad product then i returned that product and i asked for refund they provided me the shopcj shopping voucher worth rupees 999 then i asked for refund they said they will give voucher but i said i want my refund then they said ok and you will get your refund 999 rupees in your account but i paid 1150 and they are telling that i will get only 999 which is unacceptable.....
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H
from Chennai, Tamil Nadu
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continuous harassment on housewife

Address:600014
Website:www.shopcj.com

Respected Sir,
I regret to inform you that I have booked Prestige 19 litres Oven Toaster Griller Red (POTG) on 16th December 2017 through Online from ShopCJ vide Order No.[protected] for Rs.4, 294 Rupees Four thousand two hundred ninety four only)to present to my relative as a marriage gift. I have received the product on 29th December 2017 with damaged condition. I have informed about the product on the same day and requested...
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A
aryap
from Kolkata, West Bengal
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I am complaining about cheap quality product and money fraud

Shop cj is a very fraud and cheater company, .. I purchased bed sheet collection from shopp cj network after saw advirtisement in TV in november month but after getting product --It was totally different and very cheap material, I returned product but my money still not back. I complaint many times but they ignore all time and not giving my money back..
Shop cj is a fraud and cheater company...
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M
Malik Mohammedbilal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied with the quality

Address:400008

What are you showing a product and what are you giving me a product plz return it your product i don't want your product i m not staisfied your product and quality and shopcj khawhish lehnga your product quality is soo chqaulity and return it my money qaulity my order no.[protected]
Sub order.[protected]
Mob:[protected]
Me quality she satisfied nhi hu isliye mujhe return karna hai...
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V
vaibhavraikhare
from Delhi, Delhi
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complaint about an order

Website:www.shopcj.com

I am writing this mail to escalate one issue regarding my order number [protected].

I have booked one juicer mixer from shop cj from phone in the name of shikha khare around one month back. When i received, it was defective product (The lock was broken).

From that day i am pursuing customer care to return it. They are keep saying that it will be resolved in 2-3 days but the day never comes.

After...
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S
Sakiv79
from Mumbai, Maharashtra
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personal information leaked from shop cj

Address:400060

To the legal depatment
Shopcj,

Yesterday (12th feb. 2018) in the evening at around 10:00 pm i have ordered a prestige 4 burner gas stove with 8 pieces cookware set. While booking the order on call i have given my personal information such as, my mobile no. - [protected].

I got a order confirmation message via sms, the copy of sms is pasted below:

Order no. [protected] for rs 6791.0 is placed....
+2 photos
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