ShopClues.com Complaints & Reviews

I am a merchant on shopclues.com

An order id 90148201 was dispatched from here on 18th april 2016. Few days later, the status on shopclues.com for this product was showing as "rto (Return to origin) delivered to merchant" which was false. The product is not received till date. I raised a complaint (Raised a ticket) also on shopclues merchant support on 3rd may 2016 and my ticket id is 681894.

Now present status...

I have booked Infocus M260 mobile on 29th April-16 & received on 4th May-16 which was a defected set, where one SIM card not detecting and over heating when I charge.

Booked complain on 7th May-16 for replacement & received mail from Shopclues that this is a manufacturing defect and advised to go the service center & get it repaired.

On 12th-May-16, again discussed with the representative of call center & he...

Aap logo se yeh expectations nhi thi. Galti ho gayi jo first time aap ki site se order kr diya shopclues. Amazon se every time purchasing krti hoon. Kabhi bhi broken box nhi delivered Hua. Shopclues Waalon ne nicer dicer piece bekar de diya. Please change Karo ya return amount Karo. I m unsatisfied ur job shopclues. Very sad. Please as soon as change Karo. Aaj hi packing open ki aur aaj hi...??? I m very upset...

Dear team,
i have received order no #91294708 on 11th may 2016 which i ordered on 7th may 2016, it is a timebre authentic men gold party watch, the order which i have received is entirely different to which i ordered, it is very disappointing, i want to return this watch as soon as possible and refund my money in the same bank account please do the need full this is very very disappointing.u can check my order from above order no.please...

Order no:91324650, order placed on 8.5.2016, this product is received today via courier. when i open this. i was shocked because there is only one watch. but i paid for 2 watch. when i called on the given product costumer care no it shows switched off. the tracking courier no is[protected]. why ur people cheating like this. how can we believe on u next. please rectify this soon. and do the needful.


regards
br...

Dear sir/madam,

I brough suntek 32" series 4 hd plus led tv (With samsung panel inside) through shopclues.com order id: 88841769, on dated 24 mar 2016, 10:37 am and the product received on dated on 07.04.2016. But the tv not switched on the same thing is informed to shopclues team. And they told with in 2 days our representative attend the problem. No one attend the problem and we raised product return request (Return request...

I had purchased the above product from Shopclues on 3.12.2015 bearing the order no:77187036. I returned the item but the amt z not credited to my account. after several follow up they replied me on 15.12.2016 that refund process initiated bearing the refund ID:8176217. during return I have already mentioned my refund ac details..but when I talked to their customer care they repeatedly saying to send account details. after repeated follow...

Ref: order no: 91341991 cod.
Item code no: 3357826 (Not delivered)

Sir,

I feel sad and angry to bring it to your notice that the item : new design hand operated 2 ton hydraulic trolly jack leo was not delivered.Instead a substandard scrap jack was sent from your department.

I am forced to return this substandard/not as per the order item without paying the cod amount of ₹ 1737/- through...

I ordered a wireless mouse of microsoft and payed online... While ordering it was in stock.. After 2-3 day i checked its status that merchant of this is showing out of stock.. I called them they are offering me another one of different company... I denied it for so they cancelled my order without me asking.. And initiated refund... What is this......

Hi sir
my name santosh kumar my complain hai ki me 7/5/2016 ko shopclues se me laptop order kiya tha jo ( RS18000 ) maine apne net banking account paisa paid kya but 12/5/2016 ko mera mobile pe massege aaya ki apka order id 91279039 order is cancel par mera paisa mere account me nhi aaya abhi tak na hi koi reply or jab maine castumber care ke pass call kya toa castumber care wale bol rahe ki apka koin record nhi h hamre pass.
...

I booked a samsung 40" led television on 30 march 2016 but due to some reasons i could not complete the payment. On the same day i was called by the company and asked about the problem.I told them that my credit card limit was rs.20000 only while the television cost was 25689.So the representative told me that he will be sending links on my gmail account whereby i can pay 20000 through credit card and rest 5689 by debit card. I was sent the...

www.shopclues.com : product no. : 81792333. In the market axe brand body deodorant is cost around 160/-. The same product is listed in www.shopclues.com with the above said product id, in this listing they are showing the price of 2 axe brand deodorants as rs. 999/- and they are providing them with 80% discount.


Deal price:rs.199
Selling price :rs.331
List price: rs.999
Price includes all taxes.br...

I ordered samsung galaxy j7 for ruppes 13599 on 3rd may 2016 i received my product on 9 may 2016 . when i opened the shopclues seal/packing i saw that the product tha was packed was galaxy 0n5 whch costs 8899 ruppes. and the bill was also made of galaxy on5... but i order galaxy j7 and on packing also it was written galaxy j7 and amount paid is 13599. This very big cheating i got a product which is totally different and wrong product and...

Respected sir
With above refrence delivered product is wrong
We are sending top but sleeveless & defective in back side & oiling in front side.
Delivered product is wrong very diffcult from shown as image. Yellow of button side & half hands are not in this delivered tops
So i want change immediately. Elearray south cotton kurti
Code: 80492128

Order 91099125

Which address i...

I had ordered three sunglasses from shopclues but two of them were of wrong style so i asked for return or replacement .
the two glasses cost to me 348 but the company is only refund partial amount of 298 which is very irresponsible .
moreover the couries charges were 100 rs which were given on my behalf as the company promised me to debit the amount to my account but now they are converting this amount to rewards and sending...

I ordered a memory card from shopclues.com and when it was delivered to me i got it defective for which i requested replacement but i don't get my total money rs.378 even after 12 days of reverse pickup and i only got rupees 224 in my cluesbucks after 9 days of reverse pickup. My order id is 90873432 of shopclues order of memory card. Please help to get my rs.154 which is left in my cluesbucks. You are my last hope. Thank you....

I have ordered a food processor from shopclues.com that is Padmini FP403 Food Processor(Order Id[protected]. After receiving the product I found that product is defective. Only light is working there is no movement of motor and also jars are not fitting to the main unit. Aftre that I have raised a request to return back but after 6 days there is no proper responce. Always they are saying that go to customer care. I have called 4 times and...

I Have purchased online a tab from shop clues.com
Order Date- 28 April 2016.
Order No[protected]
Received date - 4 May 2016

When i open the inner box (mobile packing box) the tabs screen was broken found. The outer packaging was packed properly.

I complaint the above with shopclues, Sender merchant And Aoc office at a time.

Lastly merchant & Aoc authority are suggest me to...

A order was placed to shopclues .com for crown money counter which was delivered on 16th april 2016, as mentioned on the website the product is also having a feature of counterfiet note detection but originally it doesnot have the feature which i came to know when i got a fake currency.Now the point is this that company is saying that they have a ten days return period but how come a user will arrange for counterfeit currency to check the...

Hi Team,

I am very much disappointed to inform you that my order whirlpool split Ac still not received so far, I already the pay the full amount by credit card science 3/5/2016, order I'd[protected], and it's showing the status as a procurement delay with our merchant, while I paid the money at that time order was available, now customers care executive are saying order not available right now we are trying from other merchant.As...