ShopClues.com Complaints & Reviews

On 27th april 2016

I palce the order for usb data cable and otg cable on shopclues.com
But they extend the delivery date and after that they cancelled my order from their site.

And they don't give the refund on time.

When i report it personally then after 2 days they give refund.

The inconvenience from the site


The delivery is not proper and not on...

I order philips iron @ rs.5/- on shop clues vide order no. 91194144 dt.5 may'16. Shopclues was selling this philips iron @ rs.5/- on their website, i booked this and also got order confirmation after making payment through credit card. Next day i got message that my order cancelled due to wronge price information at website.

This is cheating. First they are attracting customer with cheap price then cancelling order.
br...

I had ordered the shoes on 9th april 2016 on 13th i received a msg that the order is delayed due to unavailability of the product. On 13 received msg regarding extended delay the order will reach till 21st april. On 21st april i received a msg that order has been cancelled and refund has been processed because shipping address is not traced by the courier partner. I have received many other orders from other shopping sites and also from the...

Shopclues
=

Fake products and worst service - order id : 88394158
i have ordered laptop on march 17th
shopclues took 12 days to deliver order to chennai (My home) — delivered on march 29, where flipkart and amazon taking 2-3 days to deliver orders.
then with in a day i found the laptop is faulty one, immediately i have contacted tech support of shopclues seller - momentum group
...

Shopclues.com — non delivery of product
Manish tiwari on april 6, 2016
Hi,
I ordered of a set of iliv trio premium socks - 3 pairs on 6 april 2016. On april 26th, i recieved an email stating that my order has been delivered. The order [protected] has not been delivered. I have speak to the courier service (The professional courier, way bill no- del[protected]previous staff has been change, plz contact to shopclues. No...

Hi,
I ordered of a set of patiala salwars on 23rd March 2016. On April 6th, I recieved an email stating that my order has been delivered. The Order 88786009 jas not been delivered. I have written to the courier service and to Shopclues. No response.
I no longer require the order as Amazon.in has already filled the requirment. I now need a refund for the money spent Rs 478.00.

Regards,
Jessin Jose...

My Order Details for Order ID: 90893849 and Order Date is 29 Apr 2016, when i see the product its show me delivered in 2 working days but now 4 may 2016 and product is not deliver its show me Procurement Delay from Merchant. please tell me then how you show at product that delivered in 2 working days.
Today i receive a message my order is cancelled without my permission and my amount is on hold. Tell me what i can do your inconvenience...

Had purchased a led tv from shop clues but the product is having some manufacturing defect and the dame was informed on the receiving date of the product i.e 27th april 16.Till now nothing has happened as it had requested for a return pick of the product.

Every time i call, i am told to wait!!!.It has been 7 days and still no resolution is provided. Purchased the product for 30000 but seeing the attitude of the seller, the...

I placed the order for prestige induction cook top from shopcluse on 7April with order I'd 89697554 and it was delivered 19 April.I have received the product which is defective and product is not usable .but shopcluse are not approved my return request .I am mently irritate and several time phone in shopcluse.com .but my return request is not approved .so please help me to refund my money...

Hi
My Order number is : 91064797

I have ordered treadmill worth 24000 /- on 2nd may 2016.

After putting order I got status "product is unavailable". They are not ready to cancel order or not providing other options. Is that joke to keep 24000 of customer.
Firstly why accept order if product is not available. There should be cancel options coz that's not my fault. Finding merchant etc is your...

That's really a joke with me to giving me a kid's like kitchen tools.And this is absolutely a wrong thing, unbelievable.
in the future i am not going to purchase any item from any on line shopping.Because they show something else and send totally useless thing's .In the future i am going to trust on them .
i am sujjest to every to buy any thing from any on line please be careful about that and try to buy from the near by market...

To

M/s clues network pvt. Ltd. (Shopclues)
Building no. 112, sector 44,
Gurgoan – 122 001, haryana


Sub: return of non-specified and broken helmet - - regarding.
Ref: 1. My order no. 75406546
2. My letter dated 26.11.2015 regarding return of helmet.
*****
Your attention is invited to my letter dated 26.11.2015 on the above subject. As mentioned...

I got a wrong product
i got it today it self - 2 may, 2016

I ordered a pair of shirts but instead of that i got lagging's pair. To embarrassing my 1st experience. I wanted from you to short out is asap & also the customer care person is not receiving the call. Why they made a customer care number if no one is there to receive or listen our problems. Please do it need full. I want to return this product asap.br...

My Order Details for Order ID: 90893849 and Order Date is 29 Apr 2016, when i see the product its show me delivered in 2 working days but now 2 may 2016 and product is not deliver its show me Procurement Delay from Merchant. please tell me then how you show at product that delivered in 2 working days.If
you don't deliver the product on given time then revert my money on my account....

Dear Sir,
I have purchased SONY TV on 14 Jun 2015 from shopclues.com (online) cost -Rs.37, 489. After few months we have observed there is some black spot on the TV screen.
I raised a complain to SONY Service center, and after verification by the SONY service engineer, have told me it is not possible for them to replace the part/TV as this has purchased online and high chances that the damaged TV has been sold out to me. At...

Hello i have ordered 2 air conditioners from shopclues, because they offerd a discount for "panasonic cs-kc18rky2 split ac (1.5 ton, 5 star rating, white)
Code: 87783216" with order id: 90744824 and 90734081, it is for the price rs.31, 889 each, and made the payment with my debit card, after few days they said product is not available we will send voltas ac for you, and i asked them if you didn't have the product availability why you...

Hi,
This is regarding the complaint on wrong delivery of my order/consignment.
My shopclues order no is 90267003.
Item of the order: mobile phone 2 nos.
Model: morden s 90 - (6 months seller warranty)
Code: 89274081
Price: rs.936
The delivery address is:
Veeranagouda r patil
Puradakeri, hallur (Post), hirekerur (Tq)
Haveri (Dt), ph: [protected]-harish
Tumminakatte,...

Sir,
I had booked the product code[protected] for oricom footwear through shopclues.com by making advance payment on credit card. But the product delivered was honda skr brand and not oricom brand.Accordingly, i had booked the product replacement vide request no-6718981 dated 26.04.2016 to get the product that is shown in the picture.But no action has since been taken till today.Further on regular basis i am intimating the customer...

I have odered htc battery before 4-5 dyas .today i got it and after inserting it i have notice that it is not working and the specifications that website has given is not same as in the product i got. so i want to return or refund it.because i already have discussed about return and refund policy to customer care and they have said if you have any problem regarding the product you can return and refund it after getting it...

Hello good evening,

Order number: 89581746

I order the htc mobile phone and order number for the same was 89581746 and same was delivered me. Unfortunately i open that product after 2 days and i shocked, i saw that mobile battery was missing in accessories. I wrote email to customer care and requested for replace the product, same was rejected from your end due two 2 days replace policy.
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