Sony India Complaints & Reviews

We have purchase sony kdl43w800c on 25th aug 2015 .On 1st November 2015 display has became black .we not able to see pictures on TV.we register complaint on that time itself. next day engineer visited and taken photographs of TV.but not able to recognized the exact issue. till date sony customer care not reply to our query....

Sir one tv panel-led was purchased on 8th nov'2015 from khosla electronics pvt ltd vide invoice no 2924/1516/05904 providing mobile no [protected] for nstallation. But phone lost on same day & information given to shop on same day requesting to change mobile no . New number [protected] was provided over the phone. After waiting the shop was contacted on 10th & they said that it will be installed on 11th positively . On 12th again...

I bought Sony M4 aqua on 29 Oct 2015 and from the very first day the charging point was not working properly but when I keep the phone in one position the phone would charge, now the problem has increased and am unable to charge my phone at all, I have checked with multiple charger and the its the device which is defective, this is really disappointing that consumer paying close to 18 K for the handset and gets a defective product, I have...

I purchased a xperia m5 a month back which on the next day was dead, then i managed to geta replaced phone after one month, now suddenly in that phone ear speaker is not working and i did software update but no use...it is ridiculous to have purchased a phone worth 35k and i keep repairing it i hardly used it...plzz look up intto this issue...

Android TV serial no 4509850 facing problem like the TV goes blank for 5-6 secs in between watching program complained for service engineer s visited and failed to recitify and resolve the problem took the TV for service center for a week didnt feedback when enquiry from side. TV came back still same problem a video clip sent to Sony service a senior engineer visited took some pictures of TV and went no feedback or call from Sony. After 20-...

I have Purchased Sony C5 ultra in velacherry Show room on 6th sep and with in a month i had issue on handset like colours on the corner / noise / touch hardness on 9th button etc and for the same i had spoken to poorvika protect and given handset for service on 15.10.15 but till today i have not received but three time they postponed the dates and poorivka had rejected the serviced handset to sony again that means sony has not done service...

I bought the phone on 18/8/2015, within 6 days the paint of the phone peeled.i gave it to the sony sevice centre at thodupuzha.It was replaced on september 9th.and after one and half months on 23/10/2015 again gave it to the sevice centre at thodupuzha for a restarting problem.And got it on 9/11/2015, after replacing the board.and after all checking ok & vrt pass etc., the ear phone jack socket does work or play anything.and i again approched...

My sony xperia z ultra phone some times charging some times not charging. Iam going to sony service centre kannur(shakkeela complex, kannur, caltex, kerala, india), they saw my phone, he tell me 1 min wait then he went to service room, after 5 min he come and speak to me your phone charging pin is not good bt hear old phone pin not repairing. Hear warrenty phone only repairing.Last he talk to me 1 option is hear: exchang offer is hear old...

I have bought a new cellphone from sony India. Model No. Experia C5. Through retailer Redlily (Saisanj Retail Pvt Ltd telangana) .

This phone having major problem in touch and sony care is not reday to replace this phone . They are asking to repair it. But i want my money back if the new phone having this problem.

Invoice of this product is attached for reference.

Please support to refund my mony...

We have purchased
Invoice No.12106 Date.25/05/2015
SONY MOBILE XPERIA Z3 D6653 BLACK Sr.No.[protected] from
JAIN BROTHERS, Azad Madian Road, Indira Gandhi Market Yavatmal-445001
This is under warranty period. Than also dealer forced us to make insurance of the same handset from aaps daily . According to dealer we spent for the above mentioned insurance.
Unfortunately the handset didn't show power....

I have purchased my Sony Xpeira C3 dual from Sony Centre @ Rs21000/- My phone work overall good in kitkat version But When I have updated my phone from Sony Service Centre to lolipop version I have started to face many problem like phone hanging, slow, Screen Flickering, Camera is not working properly, I have seen another issues in my handset like, Low battery back-up, taking too much time to full charge, Incoming speaker Quality is very...

I have purchased sony davtz130 model home theater system in 2012 at rs. 10000.00. From last week it stopped working and i handov3er the same to sony authorised servicing center at tezpur. After submitting next day one representitive from the authorised servicing center call to and advised me to submit rs. 9500 approx to repair the same. Next day he send me the quotation of the said amount. Then i send a mail to sony portal contract us...

Dear all, I purchased a Sony Led 40 inch TV Model No. KLV-40R452A on 11th Oct 2013. Few days back the TV stopped functioning. On raising a comaint the engineer visited and told the display is gone and need to be replaced which will cost 20k. I had purchased sony TV because of its brand. Now Just after 2 years there is a expense of 20k. It was not expected by me that a brand like Sony I would have to face such an issue. Thanks n rgds Mukesh...

Hello Sir, I brought back home the phone from service center today again (2nd time), they said it is working fine. We checked it was working fine, now it is giving me the same trouble after repetitive use and they took Rs 350 without giving me a receipt (when asked about the receipt we got reply from service center that for software issues we don't give receipt for software issue). What do you want say on this? This is something very...

I purchased Sony z3 compact in the month of February and till date i took to the service center 3 times. the same complaint repeating continuously and their is no proper solution for the issue which i am facing with the mobile. i contacted with the customer care also. Mr.Abhishek and Co ordinater Miss Reshmi and the Manger Miss Megha. Worst telecom experience with above 3 members. They clearly telling me over phone that they are help...

Service Id W[protected]

without any physical damage sony xperia Z went to dead condition.
After the service they are not providing old parts.
They said that motherboard has been replaced by the service engineers. fine where is my old parts?

what is the reason for the issue? is it 30K mobile worth only for 1.5 years? that too from SONY brand?...

Hi,
I purchased a 22' Sony Bravia LED from E-Bazaar, Raja Garden, New Delhi last year. But I didn't get it installed at that time. When I wanted to get it installed and called Sony India, they told me that they will provide the wall mount at the time of installation, which will be free of cost. They registered my complaint and gave me an ID no. 28344129. They registerd my complaint with ACE ELECTRONICS customer service centre...

...Answer to i purshased mobile on[protected] and swap mobile on[protected]...
... Same problem occurs back as on[protected] i have problems the sony is wrost comapny...

Dear mr. Nikhil jain,
Greetings from sony india.
Thank you for patronizing sony products.
This is in reference to your e-mail addressed to our service management, in regard to the service of sony xperia z3 compact, model no l...

To, The CNBC Awaaz Ltd New Delhi Sub : Complaint against sony mobile Respected Sir/ Madam, Thank you very much for making a such a good show PEHREDAR, I Love your show and regularly watching. Its really give us power to raise our voice against Corrupt or bed Companies who forget their services after selling products. I have submitted my sony xperia z2 phone which is under warranty which I have purchased on 16 feb 2015...

I am using Sony mobiles for more than 7 years. i use Sony Ericsson xperia x8 for more than 3 years . one year before i replaced xperia sp5302 . they priced me 18000 above for that important i buy that phone in the authorized Sony outlets.first i got problems in the display then the phone will always hanging during the time of any operation . i go the outlet and asking about my problem they said you want to contact the service center but in...