Sony India Complaints & Reviews

I have purchased Sony Xperia Z Ultra in the month of February 2015.. after few days it broke.. i visit to a Sony care and they replaced and Handover the phone on 18th Aug 2015..after 3-4 days i faced lots of problem with the phone.. volume tab is not working, on and off switch is not working.. screen touch is not working smoothly... and now my phone is switched off i am not able to restart my phone.and my phone is 100% water resistant and...

Mobile Name :- Sony Xperia ZR Black Model :-ZR BLACK Serial Number :- [protected] Date of Purchase :- 16/08/2014 Tax Invoice NO.- GHZ[protected], Service tax:- AAACW8725FSD001, Tin No.- [protected] Warranty Period :- one year Place of purchase :- WS Retail Services Pvt. Ltd., Warehouse Address: 512-514, PCF Godowns, Opposite Jail Road, Dasna, Ghaziabad, Uttar Pradesh, India- 201010 Concern:-Sir after purchasing of new phone...

Recently Sony has sent Android updates for my phone Xperia ZL(C6502) IMEI No.[protected] . When updated my phone using Sony PC companion software, It got switched off even though battery was charged over 90%. Then I found that phone works only when connected to charger. Id We remove charged it gets switched off. I contacted Sony authorized service center in pune and after two day they said that battery has got damaged and there is...

Our Sony TV was taken by your Authorized service center - STAR ELECTRONICS – New Delhi and not by M/S Club Electronics as mentioned in your below mail. ü As mentioned in your mail below that symptom of “lines on screen” is totally incorrect. Our TV was working fine but sometime the picture use to convert into a sketch Type but colorful, not black & white. This symptom does not have definite frequency. On the day your engineer visited,...

Dear Sir/Madam, Yesterday I purchased one 28 inches led tv from M/s Kamalia sales ranchi.During purchasing I was a bit confused regarding the size whether to go for 28 or 32 however later on concluded over 28 with an assurance that the same can be exchanged if not satisfied.During installation same evening I informed to the engineers that I am not satisfied with size as various parts on back side are not accessible.However they keep on...

I have submitted sony xperia Z for repair to Sony service center, Accel frontline, Delhi, on 21 September. They told me the cost for repairing is Rs 15360, whereas new product is available at 16500 rs. So I asked them to upgarde the product (when cost of repair is more than 50% cost of the phone), Sony is neither repairing, nor upgrading my phone, and it is creating a lot of trouble. I have called them, and send them emails, but, there is...

I have purchased this sony xperia device in august and in the same month i need to replace my handset coz it has some issue but when they give me new handset then it's even worse i submit of coz of some issue n they gave after half of a montn n just after they return on the 8th day it got some issue again. Now they said that company closed replacement....

I have purchased Sony Xperia M 2 dual mobile phone and it is does not work properly. I have many time complaint in Sony care but they always said only one line that " Please take the phone at Sony care and your problem being solved " But evey time I have another problem. So I was very forested to this phone. I am purchase this phone about April In 4-5 month I am go to the Sony care is about 4-5 time so plz help me any how....

I have purchased new sony bravia led, two days back, but still service advisor has not attended to install the LED. such a disappointing thing... really it is the worst thing regarding sony. hope so in future i will think a lot for sony electronic appliance.....

Hi I am from Nagercoil I brought a LED TV from George Enterprises (Marthandam) on 12/03/2015, has a warranty period of one year. My TV stopped working on june 2015 ie it worked only for 3 months, I have been complaining about the same for more than 3 months to the shop but getting no response, how a bad customer service from such a big brand, called the customer care and they are repeatedly telling complaint has been forwarded. But not even...

I submitted my cell in authorised service centre for an upgrade but the upgrade lollipop 5.1.1 got worst quality of camera quality and i complaint it further but company is not able to solve the issue and i am totally dissatisfied with this phone, Camera quality was good in kit kat version. My job sheet no was w[protected]...

Hello, I submitted my phone on 22nd of September 2015 and was given a Job No. : W[protected]. My phone is Sony Xperia Z a water resistant phone. Due to my handset being water resistant I had to give the phone to an authorized Sony service centre for a very simple problem of replacing battery. I was told by the agent who took the handover of my phone that it will take 7 days for us to check the entire handset for any additional problem....

I have taken a Sony 32 inch LED TV from the Authorised Sony Centre in Vizag on 18th Sept, 15. From 13th Oct my TV is not working and I have raised the same issue with the relevant authorities and have a compliant no. assigned to me as service request no.28108292, assigned to SS Technologies, Visakhapatnam. The service person has come and taken some photographs of the same and from there on there is not response from them. I have been calling...

I Have submitted my mobile Xperia Z1 at SS Electronics, Hyderabad for a damage repair on Sep 7, 2015, SR: W[protected]. However the mobile isnt yet serviced due to unavailability of spares, as Informed by Service Center. Even after escalating the same to SONY india, there is no response and solution provided. Because of the delay, i have lost insurance claim from APPSDAILY which resulted in loss of Rs. 10300.00 along with the discomfort...

I purchased Sony BRAVIA TV by February 2013 for Rs.40, 000/- from SONY Center (Sri A.N & Grand Son) at Avinashi Road, Coimbatore. (No. SI/7389. 17/Feb/2015) By September 2015, the TV started to display in pink colour. When a complaint was made, the service person from K.G Electronics, Sony Authorised Service Centre, conveyed that the "LCD Panel Defect. LCD Panel to be Replaced". I am very much disappointed to note that SONY is resorting...

I bought SONY EXPERIA C5 on 13thoct, 2015 evening. On 24th oct evn after charging for more than 5hrs battery wasnt full. Only 72% battry and tht too drained to 33% in 15 mins. Phone hangs while typg msg. Doesnt glides smoothly. Went to Service cntre on 15th oct, 2015 at vile parle, kept my phone for 4hrs and said all is fine and updated software n returned my phone. While checkg my phone it again prompted update software. Shwed them and they...

I purchased SONY BRAVIA KDL-43W800C from Maheshwari Sales Jabalpur on 4/10/2015 sno 4514841.

Dealer has not given Offer 10000mAH Sony Power Bank CP-V10A worth Rs.3, 490/- absolutely FREE* on purchase. advertised on www.sony.co.in.


Arjun Prasad
JABALPUR...

My Hemalata Makwana, Mobile no. [protected] I bought sony experia c3 last year November 2014. This is not completed one year. My hang last six month but i didn't have time for repair, Yesterday i was gone sony center in CTM. But that person not reply proper ans. I was highly disappoint for sony service. My phone was in one year validity period....

I had purchased my Xperia Z2 D6502 on 1st May 2015. ( IMEI - [protected] ) Since then I am having lot of issues evry month. 1) Job No - W[protected]Heating issue, Gap in metal frame) date - 18 May 15 2) Job No - W[protected]liquid damage inspite of taking care and within specified limits) which was repaired under warranty. Date - 30 May 2015 ( Swaped IMEI - [protected]) 3) Job No - W[protected] USB cap issue)...

This is regert to inform you that I brought Sony C4 mobile on 12th october 2015 on bajaj electronics tolichowki in Hyderabad i started using mobile there is heating up issues next day 13 th oct again i went to your show room sales man said there is software issues they updated the soft ware still issues not resolved again i went on 14 th oct i hand over the hand set to your show room mobile division manager i need replacement immediately...