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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 161

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Address:Khordha, Odisha, 751003

M/S Rajpath services at Bhubaneswar, Odisha is one of the worst service provider neither they have professional people nor spare parts.also there is no time frame when they will return your items. They have the tendency to extract illegal charges. Please beware all my Sony users....
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J
jayakumar330
from Chennai, Tamil Nadu
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Request servive our t.v

Address:603202
Website:service request or t.v to be change

Dear sir I bought sony led t.v 24' p412B for the date 26/01/2015, my t.v have not showed the display and registerd complaint on 9/11/2015 complaint register no 28817528, some of the technican came on 13/11/2015 checked, board to be replaced, it take three days, after long call they came on 20/11/2015 and changed the board but not checked the board properly without any T.v display and closed the complaint, and same day i enquired the customer...
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B
bb2naircc
from Mumbai, Maharashtra
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Service agreement complaint

Address:Mumbai City, Maharashtra, 410209

I have brought Sony Bravia 46" LED 3D TV 3 yrs back. Since warranty is voided and i am facing a technical defect now, i have logged a complaint to sony India. With the complaint number Sony india committed 48hrs to fix defect with the charges linked with service, and i have agreed the same. Even after a week with multiple call from my end, I have not received the response. When i call they use to say, engineer is not available, engineer...
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S
sunee
from Gwalior, Madhya Pradesh
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Illegal charges demanding by sony service centre

Address:Gwalior, Madhya Pradesh

I have launched a complain regarding my LCD on toll-free no .They have given the request id29062734 &send their engineer to my home.engineer checked and finally told that 3500 to 4500 will be costing.After that we have paid the visit charges and handed over the LCD to service centre.After two days surprisingly they told over the phone that the cost will be around 8500.These service centre is doing the very important work of looting the...
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R
ramana_95
from Bengaluru, Karnataka
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Sony earphones

Address:403726
Website:sony

I recently bought a Sony MDR earphones from amazon. It was functioning fine till a few days back. Then, I took my earphones to an authorized service center in Goa. They changed the shop location and were arrogant enough to leave it entirely to me to navigate to their new showroom. I somehow landed there and gave my earphones. At first they accepted it and told me this should be replaced. I was fine with that. They took the earphones inside...
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Address:560090
Website:www.sonyeaquaworld.in

Purchased a 7 stage water filter (Aqua grand+ RO+UV) on 14.09.2015 from Sonye Tek Marketing through the authorized dealer Mr. Ravi Kumar M, Sonye Aqua World, #751, 8th Main, Bhuvaneshwarinagar, Hesarghatta Road, T.Dasarahalli, Bangalore-560057. Mobile: [protected]; [protected]. He has promised that there is a free gift "Gas Geyser" along with the purchased filter as festival offer on occasion of Ganesha Chaturdasi. On 15th Sept'15 the filter...
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Address:411033

I purchased Sony WX80 camera on 19 Feb, 2015. It is under 2 years warranty.
just after few months use, its zoom button stopped working properly, it gets stuck in between while zooming in and out.

There is a black spot in LCD pannel while zooming. HDMI socket is not working. its not getting closed.

We gave the camera to Chaitanya Electronics(Sony Authorized service center ) in Chinchwad pune on 7 Nov, 2015....
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V
vijendranagotkar
from Mumbai, Maharashtra
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Sony xperia z ultra support / replacement related issue

Address:Mumbai City, Maharashtra, 400013

Hello Sony Support,

Date of Incident: 14th Nov 2015 14:30 hrs
Client Number:[protected]/68888070

Regarding Replacement of my New Sony Xperia Z Ultra headset.

This is Vijendra Nagotkar from Mumbai and my mobile number is [protected]. Job No is W[protected]. Sony Ticket Number 1-[protected].
Due to issue on my Sony Xperia Z Ultra i had submitted my Phone to Sony Authorized Service...
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S
s.thomas.india
from Gurgaon, Haryana
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Service Request not fulfilled for 1 week

Address:New Delhi, Delhi, 110074
Website:www.sony.co.in

My laptop is under "On-site Warranty" period. There is no display on the Laptop. I had registered the complaint with the Sony Customer Care on Tel. No. [protected] on Monday, 16th Nov. 2015 vide complaint No.[protected]. They had told that within 48 hours the Engineer will visit. But nobody turned out. Then again I called on Thursday morning, i.e. 19th November 2015. That time they had given the Contact No.[protected] of the Service...
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M
Muffadel Jawadwala
from Mumbai, Maharashtra
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Phone heating pblm, voice low while talking, usb cap get loose every 3 months

Address:400009
Website:www.sony.co.in

I'm using Sony Z2 phone from last 1 yr & I've come across many problems in the phone, I've given this phone in the service center and this is my 4th visit in last 1 yr.
Currently the phone has heating problem, voice of the opposite person is too low while talking, the USB cap has been change before and now again it became loose and came out.
I've got a sony Z3+ plus 2 months back for my wife and a sony...
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A
Anuuj Bhatia
from Noida, Uttar Pradesh
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Heating of phone & voice disturbance & poor signal catching

Address:Ghaziabad, Uttar Pradesh, 201012

I bought the new Sony Xperia C 5 ultra dual phone from relaince Web shipra mall from saless executive named Sunil and the handset gaps been having problems of over heating, poor/no signal and voice breaking. When I went there I was asked to go to Sony service Centre vaishali and than there I was told that appears software has been updated and it vl work well which did not happen aphasia. I have gone through physical and mental trauma and...
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M
mvinoth5
from Ernakulam, Kerala
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Poor Service

Address:Chennai, Tamil Nadu, 600040

Complaint regarding Poor Service.

Sony Authorised Service Centre.
Clarity Service(Block AA9, 2nd Avenue, Anna Nagar, Chennai-40)

Complaint against Clarity service, Anna Nagar, Chennai. There's a problem in my Sony 32 inch LED TV which I bought 2 years back. Display is slightly blue in color. I contacted service centre for immediate action. Engineer from Sony Authorised service centre(Clarity Service-Block...
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S
sunee
from Gwalior, Madhya Pradesh
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Cheating with customer at service centre

Address:Gwalior, Madhya Pradesh

My LCD of Sony is not working so I have launched the complain to customer care centre.They have assigned the Engineer of cool India of Gwalior.Engineer come's and check the LCD and after fully examining he said that the total cost of parts' and other charges will Rs 3500 to 4500 but we have to brought the LCD to his centre.now we have paid the fees of the concern engineer and went to centre with LCD by own sources and handed over the LCD...
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Address:Khordha, Odisha, 751007
Website:www.sonymobile.com

Hi, I gave my mobile(SONY XPERIA ZR) in the sony service station in saheed nagar, bhubaneswar, Odisha on 11th November 2015. My mobile has some sound problem only and apart from that it was working perfectly fine. On 12th Nov 15 when I went to receive my mobile it was broken on the display. When I charged then it was working when I gave you but it it not functioning now, that time they said it was broken earlier. But actually it is not...
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A
atulajit
from Guna, Madhya Pradesh
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Delay in product delivery

Address:462022

Sony service centre mansarover complex bhopal has committed that after repairing the mobile( Sony xperia m4 aqua dual) will hand over on 4th no. 2015 which was handed over to them on 9th oct.2015 then committed on 7th nov. 2015 then on 13th nov. 2015 again committed that at any cast will handover on 20th nov. 2015. when i spoken today again Mr. Vinod(sony circle hr head) has told will check the status and inform you after that they have stop...
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S
shubh mishra
from Kolkata, West Bengal
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Pen drive 16GB

As i seem at flipkart that pen drive of sony is of 16 Gb and o[censored]SB 3.0 but when i collect it via order no OD[protected] ... it is o[censored]SB 2.0 so i want to return it and want pen drive o[censored]SB 3.0 as discribed in specification of this product at your site flipkart india......
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S
subhram Jyoti
from Jaipur, Rajasthan
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Suspicious warranty policy

Address:110077
Website:Sony India

The service of sony is seriously hesitate ting me. i had by an Sony xperia t3 on 25th april 2015. On 20th nov i just change my sim but after that mobile shows that no sim inserted. After that i go to the Sony authorize service center(IMMORTAL SERVICES, lAXMI NAGAR, delhi). Its very bad to use any Sony product ; because your warranty policy is not transparent. So i advise you all please avoid to purchase Sony Mobiles....
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Dhaval Koradia
from Mumbai, Maharashtra
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Sony xperia z ultra mobile issues

Address:Mumbai Suburban, Maharashtra, 400055
Website:www.sonymobiless.com/in

I bought a new brand Sony Xperia Z Ultra on 22nd June 2015. Hardly used it for 2 months and was fedup o[censored]sing it due to issues with touch and network.
1 - Touch Issues - Irresponsive Touch, Automatically the key is pressed continuously even when I keep the phone and not even touch it
2 - Network Issues - The network used to drop every now and then.

I got the phone replaced from the Borivali service centre. A...
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S
simplemdhu20
from Brahmapur, Odisha
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Not providing good service

Address:Khordha, Odisha, 751015

This complaint is regarding the certified sony service centre of "M/s. HAPPY CARE SERVICES", Nayapalli, Bhubaneswar.my phone model is Sony xperia M2/DS.IMEI [protected].it is in warrany period.i gave my mobile for software update only.but they charged Rs170/- due to the red of water demarkation option in Mobile.There is no problem in my mobile.only i wanted to software update.is it right to charged money in my warranty period only for...
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G
gsivory
from Koraput, Odisha
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Sony xperia dual m2

Address:Visakhapatnam, Andhra Pradesh, 530048

I purchased Sony Xperia Dual M2 mobile on 27/12/2014. Within 10.5 months, it started giving issue with charging. I got it checked from Sony Service Center "INNOVATION TECHNOLOGY", Vizag, job No: W[protected] who confirmed that there's a liquid ingression i.e. water has gone inside the phone & hence the mother board need to be replaced for which charges of INR 6500 need to be paid as warranty has expired (due to liquid...
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