Sony India Complaints & Reviews

Dear sir, I loss my mobile in Garibrath train .train no.12739 pnr no.[protected] date of journey[protected] coach G 10 berth no.20, 23 at time of loss 23:45 my mobile .I was tried to call but no answer. mobile no.[protected] I was given complete in secandrabad station GRP they write the complete but they told to me give complete in Visakhapatnam RPF. SO KINDLY TAKE MY COMPLETE. MOBILE DETAILS : BRAND SONY COST : 19000/. IME NO...[protected] MOBILE...

Dear sir
I have bought Sony Xperia T3 smartphone from your outlet here in Anand, Gujarat before 4 months. They told me that Xperia T3 gets lollipop update in near by future but still I dont get the update. I want to know that when my phone wil get lollipop update.Reply me on '[protected]@Gmail.com.' thanx in advanced.
Yours truly,
Shailesh Macwan...

I had purchased a Sony XPERIA E3 DUAL, Bill # KA-BLR[protected], Bill Date 11.11.2014, from a reputed Online store Amazon.in. On 16th of October 2015 around 2 P.M. the power button of the phone not working. Though my residence is just 4-5 K.M. distance from the Sony Authorized Service centre (TEKNOPLAZA), I took the phone to the centre around 5.30 P.M. on the same day. They told me to leave the phone there and they will inform me latter....

Panel of expensive Sony LED TV costing INR 73000 bought at Vijay Sales, Andheri, spoilt within less than 3 years of purchase. First complaint put in on September 29, 2015. After repeated followups was informed that that we will have to pay 23000 INR for the panel replacement. Part payment of INR 10000 on October 7. Inspite repeated followups, no response on the panel. Disappointed with the bad after-sales of Sony and having to bear without...

I he purchased Sony X peri a z [protected] on dated 5-11-13 rs 31000 products was very good from few days battery is not powering .I have gone many service centers to replace battery, they replied this phone will have to sent banglore for repair and take more than two month's.I was not expecting this service from sony mobile.mobile no [protected]...

I have bought this z1 mobile on 15th mar'15, for rs 23789/=, just in 9 months the touch screen is broken, when i went to the service center at tambaram today morning, they said the touch screen needs to be replaced and it cost rs 10000/ - and will take 21 days time to replace.

Is that quality of the sony product,

I want sony to replace the touch screen immediately

N madhavan - [protected]...

I purchased new Sony experia c-4 on 20 Aug imei number [protected] after few days it start giving me problem then i submitted at nehru place centre they told me they have to replace the screen panel now after 5-7 days again it start giving me problem when ever i received the call screen turn blank nothing visible automatically start refreshing data i purchased this handset just bcs i trust on sony image but really i get disappointed from...

I bought new sony xperia m4 aqua of 19, 500 Rs after seeing it's reputation and after 2 months on 1st October it's display broke by itself but not the touch, the phone was in my pocket and when this happened neither it was fallen down nor any pressure was was exerted on the phone by anyone.Then i went to customer care, their representative said that our company policy don't cover screen in warranty. They said that the new folder...

I bought a Sony bravia 32" LCD TV from QRS Calicut Kerala on August 2012 . it s screen shows double image since last Sunday. Today a services person came home and after inspection he told me the display has to be replaced and it will cost around 12k rs. The display is faild within 3years with very moderate use. I used it only one or two hours per day . And I have a stabilizer installed with TV and there is no voltage fluctuations in...

I had purchased Sony Xperia Z2 and I'm having issues with the company's customer support since I bought new handset. They take 3-4 months every time it needs a repair. And they try provide, fake services, and i need to re-submit it. And they don't give a refund....

Hi,

I bought Sony Led in April 2014, But around 10 month it was DISGUSTING & engginere was came, they have no change in my led software board, they was repair only.
September month was again problem, Engginere came few days ago but same product was DISGUSTING again.

If any query pls contact me.
[protected]...

I brought a sony Braiva 43 KDX8500C model on[protected]
Installation is done on[protected].

Issue: I observed the Metal RIM of the TV on which are attached to side of the TV are passing electricity.
I observed this issue while inserting pen drive. I got shock from the USB port and also from HDMI ports (No DTH or Cable is attached to the TV).

I disconnected my TV and raised concern with Sony: request...

I Brought a Sony LED TV on September - 2012, now I am experiencing an issue with display, Two times Sony Service engineer came & verified Panel needs to be changed, I am having extended warranty with Reliance, Sony sent us the Quotation for repair charge, Reliance approved the amount, Now After 1Month & 5days, Sony is telling they don't have a spare parts for that particular part to replace & they are asking us to pay the amount to get a...

I along with my 3 other friends purchased Sony LCD TV model - KLV 32BX350 on the same date - 23/Jun/2012. All the four people got problem in the display panel after two years. Two weeks before i also got the same problem. My Tv was a sparingly used one and i believe that is the reason why it became faulty at the last. At the time of purchase there was a upfront in the price for sony bravia than other comparable products available. But also,...

I purchased a Sony Bravia Colour Television on[protected] with model No. KLD 32EX 420. Problem was detected on the set on first week of October 2015. Immediately I contacted to Sony Service Centre in Kolkata (Neosa Electronics). They informed that it would cost around Rs. 15000+ for repairing of the set. I want to convey that, I have spent nearly Rs. 42000/- for purchase of this television and in return I am totally dissatisfied with the...

On last sunday all of a sudden the power was not receiving to the TV tried to reconnect but the TV was not switching on raised a complaint to tollfree number customer care promised the engineer would visit for inspection in 24 hrs but after several follow up finally engineer visited yesterday evening and shocked us by saying that the mother board is gone and need to be replaced... how can this happen when the product is just 1 yr old...

I was having problem in connection. I registered a complaint, already he came after 5 days of complaint. He was very rude in talking not at all cooperative, his name is AJAY SHUKLA from TANAY COMMUNICATION (surat)on further talking to his senior, he disconnected the phone and did not gave response any further....

I have bought Sony LED TV 46" for Rs. 93000 from Sony Centre, GB road, Thane(W), Maharashtra in year 2012.Exactly 3.5 years after the TV screen is flickering and the image is coming blurred after switching on the TV. The repair person says I need to put in around Rs.30000 for new panels. This means there is no quality in Sony products. The longativity is also questionable. After putting in almost 1 Lac in the TV my complete trust in Sony...

I have submitted my Z1 Compact Xperia phone on[protected], under warranty, at an authorized Sony service center. It has got audio jack, GPS & screen sensor problems. Below is my mail to M/s. Sony, dated:[protected]. "Dear M/s. Sony, This is a gentle REMINDER 11 & Problem Unresolved days is 63, with reference to my trailing mails & above subject. My phone is in the possession of M/s. Sony's Authorized service center by name M/s....

I have used Sony Xperia Z for 3 years now without any issues except for battery. Recently its screen broke and I gave it in Prayag Cellular, Aundh, Pune, MS - Sony service center. Job ID for that request was- B1W[protected]. I faced a lot of issues with that request which was really frustrating as the service center people are least helpful and lie. 1. First of all my screen was broken still they insisted on me changing battery and...