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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 165

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U
UdaySingh
from Bengaluru, Karnataka
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Product was second hand and not as per the pics provided.

Address:400701

I have booked a product for headphone of sony through askmebazaar portal knowing that they are the good online selling site. I have booked a white colour sony head phone and where as they have delivered me a used head phone.I was using this portal for purchasing the products since long time.It was not expected by you.I am really frustated with this site. My order number is AB6448343 My contact number is: [protected]...
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R
rajivnayandubey
from Mumbai, Maharashtra
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Mobile Phone

Address:Panipat, Haryana, 132108
Website:www.sonymobile.com/in

21/09/2015 My Phone (Xperia Z1 Compact) screen was cracked by my daughter i delivered the phone to the nearest the service center Model Town Panipat. The Person in the service take the fee, (Rs.200) and he told me you can take your phone under one week till today center was not repairing the phone either he was not giving the Cell phone...
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S
sagarkj14
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brand new 1 month used sony mobile m4 aqua dual was submitted to sony care center for repair but sony people showing unethical behaviour.

Address:Kolhapur, Maharashtra, 416012
Website:www.sonymobile.com/in

Brand New 1 Month used Sony Mobile M4 Aqua Dual was submitted to Sony Care Center in Kolhapur (KSP Services) on 16 Sep, Still Not Received the phone. The SONY people showing Unethical behavior, continuous follow up's taken from the local care center and SONY care center but they just give a false statement saying that I will get the phone on respective date on which they again give an reason for.
Below are the details:-
Model...
+5 photos
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Address:110024
Website:support.sonymobile.com

On 19 Aug 2015 i submitted my sony experia z for repairing at TECHNOCARE SOLUTIONS PVT. LTD. Lajpat nagar, new delhi, , , then thy give me estimate around 1500 /-, i was approve that amount after that they were not repair my mobile and resend again i now they gave me 5000 rs estimate, i was confuse at that time while that period my mobile return back from them without repaired again i submit my mobile now they gave me estimate of 6700/- ....
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S
sandeep8884
from Gurgaon, Haryana
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Sony Xperia T2 Ultra Model No. D5322

Address:180006

I have purchased above said mobile on 26/05/2015 from 21st Century Gandhi Nagar jammu, 20 days ago i update my mobile after update it misbehave like signal become zero during call, Hanging, sometime microphone doesn't work, i compliant at service center at Jammu they update three times after day by day then they ask his motherboard needs to be changed after changing motherboard same problems assists again. So i requested to you please replace...
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V
Vijay Dinesh
from Etawah, Uttar Pradesh
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Cast screen function not working in my motorola 3rd generation phone

Address:Chittorgarh, Rajasthan, 312001

मेरी sony 43kdl w800c led के साथ जब मेरे दुवारा led का function on कर के मोबाइल को cast screen किया तो no devices available लिखा हुआ आता है ओर function काम नही कर रहा है।...
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A
avhijoe
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Refused Installation

Address:700048
Website:www.sony.co.in

I purchased a Sony LED TV from Amazon, now they are refusing to install the product telling me that my Wall is not ready. I HAVE NO IDEA what they meant by my wall is not ready.When ever I try to talk to the installer asking him the reason why they are very rude & does not even bother to speak or give any positive response. I would rather return the product & get my money refunded back but now Amazon tells me that it has been 10 days from...
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S
sudarshan kasha
from Delhi, Delhi
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Defective Sony Xperia

Address:New Delhi, Delhi, 110058
Website:www.sony.co.in

I purchased Sony Mobile model (Xperia C4 E5363) on 31st Aug.2015 from Jai Sachidanand Mobile Store E-1/E-2, Sai Complex, Chanakya Place, Part-1 40, Feet Road, opp. C-1 Janak Puri, New Delhi -59 amounting to Rs. 23, 500/- Copy enclosed. (Annexure-1) Since the mobile was not working properly. I complained to the shopkeeper who advised me to submit the model to Sony service centre, 308- 3rd floor DDA Building 5, District Centre, Janak Puri...
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R
RAJNISH ANAND JHA
from Chennai, Tamil Nadu
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Delayed delivery

Address:583275

Dear sir, I have given my laptop 24 days back with job no. J52437308. and still it is not been repaired. We are not expecting this kind of service from your end. Most horrible thing is, on the website for repair status it is showing ready for collection since 20 days. I am wondering what kind of repairing they r doing. I insist you to take some legal action on the said sony repair center, bellary karnataka. Today again i enquired, they...
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R
rajive.sri
from Lucknow, Uttar Pradesh
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Not repairable laptop

Address:Lucknow, Uttar Pradesh, 226024

Dear Sir, This is to inform you that I have purchase a Sony Vaio laptop model SVE14A15FNH having Sr. No. 3039 in the year 2013, 8th January, After purchasing this laptop I am continuously facing problem with this laptop it was working for only for couple of months and then after it creating hardware problems, windows crash, device driver problems, slow performance during work as per its specification. However I tolerated these types...
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B
biswajitnist
from Pune, Maharashtra
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Not Responding since 20 Days

Address:Pune, Maharashtra, 412105

SR ID : 27915874 // Mob # : [protected] // KLV-48R562C // Board Faulty I hve purchased 48" Sony Bravia TV on dated 28/07/2015. On 02/10/2015 it has a major failure. I have written several mails called around 30-40 times and no one is responding. Please help me to take some action. Regards, Biswajit...
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R
robert samuel
from Hyderabad, Telangana
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Stopped functioning

Address:533002

Sir, I bought sony bravia 32 inches LED TV for 36000 with 1 year warranty.After the functioning without any complaint for 1 year, suddenly the TV picture is getting disturbed.And after some days the TV picture went off.I took it to the nearby store and he is saying it will take around 14000 to repair it. We buy sony since we think it is a big brand, but repairing it for that much amount can get us a new TV of smaller brand. Please take...
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A
Amarjeetsa
from Hyderabad, Telangana
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Services

Address:Hyderabad, Andhra Pradesh, 500014

I have purchase a 32 r 512c on 8 Oct 2015 from yogi communication through on by eBay which I received on 19 Oct 2015 and I asked for services technicians for 22 Oct 2015 vide id no 28253015 but after waiting whole day they have not happen to visit my place. Please find out problem and let me know. Thanks Ajy...
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Siddharth Ronald
from Meerut, Uttar Pradesh
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Bluetooth earphone

Address:Meerut, Uttar Pradesh, 250001
Website:www.shopclues.com

I purchased Sony bluetooth earphones model no. SBH80. The product was duplicate.Even it din't had SONY written on it.Seal was all ready broken, bluetooth was not working, there was many scratches both on product and its packagage.Not only I had suffered this problem but also many of my friends suffered from same problem from this website.I am requesting you to please have a look on this shopping website and close this website to stop any...
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H
harish kumar paswan
from Solan, Himachal Pradesh
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Support not given by sony store

Address:Gorakhpur, Uttar Pradesh

I use sony equipments from a very long time.I want mobile c5 at sony show room near park road, besides SRS mall civil lines Gorakhpur.I want to pay through my Axis credit card at EMI. He insisted to buy the product in cash otherwise by credit card i have to pay ₹2000 more. I requested him He refuse to reduce its cost available at his shop in cash....
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D
Dpmc Paramedical
from Pune, Maharashtra
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Regarding damage sony portable charger

Address:Dehradun, Uttarakhand, 248001
Website:www.whaaky.com

Sir I am Ritesh Rawat from dehradun. I have purchased 2 sony portable charger 10000 mAh from whaaky .com yesterday. and booked item on 15/10/2015. my order ID is S80982127. but they have sent condemn item. as you no every customer purchase from online with faith but sir is this kind of thing will happened who will purchase. kindly replace the item or refund my money otherwise i have to report in consumer form or any other . thanks...
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Address:Sundargarh, Odisha, 769004
Website:www.sony.co.in/section/home?referer=https%3A%2F%2Fwww.google.co.in%2F

I have bought a Sony 55 inch. LED Tv, Model no. KDL-55W950B, Sr. no. 3252105 ( the so called "SONY BRAVIA 4K " ) nowadays its advertisement is all over the channels . Its been a year and its picture tube / screen is not working. I have contacted to the Sony service center and they get to the conclusion by saying i need to change the picture tube and it will take more than 20 days to get fixed.They will even charge me for servicing and transportation....
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M
muruganvin
from Mumbai, Maharashtra
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Sony Xperia Z Ultra screen demage

Address:Chennai, Tamil Nadu, 600099

I have purchased Sony Xperia Z Ultra in the month of February 2015 last.. few days before while travelling to my office when I took out my phone from my pocket I was shocked to see that there were some cracks on the surface of the glass and screen touch is not working and without any simple physical contact with any hard thing even and the touchpad of the phone was not working but display was coming properly. Fine, I went to the closest service...
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Address:Ahmedabad, Gujarat, 380001
Website:sony support

Dear Team,

Hear i inform to i am parches sony Mobile Xperia M4 13th October my
Model No is :-E2363 and
IMI number is :-[protected]
I am facing problem last 6 days in mobile phone touch is not working properly, Some time mobile phone is hang, and camera cap char butane is not proper working So I am also visit sony customer care but tile customer care service is not proper and rude behavior and...
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S
ss2208
from Delhi, Delhi
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Xperia Z2 handset has many hardware and software issues

Address:Bangalore, Karnataka, 560001

My complain number is W[protected]. I have bought a very costly mobile Xperia Z2 (35000 INR) in March 2015 and since the day I have bought it, I have been roaming around Sony useless service centre to get it fixed. In May 2015, I had deposited this phone to CMH road Bangalore Service centre for Mic and speaker issue. This issue was since the day I have bought the phone, but I thought its a problem with my earphones. Finally, i figured...
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