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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 219

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K
kasi ganesh
from Chennai, Tamil Nadu
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SONY MOBILE Z1 XPERIA PURCHSED WAS NOT WORKING

Address:Chennai, Tamil Nadu

Dear Sir, I had given my Sony xperia compact mobile for the below mentioned complaints.Till now i didn't get any information from the service center.Almost two weeks over.I want to know the status of my mobile complaint.And also when i will get my mobile return back after solving the complaints raised. Ticket ID : [protected] Job No : W[protected] Date : 03.01.2015 The Complaints are. 1. Mobile Frequently switching off While...
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seemaag
from Mumbai, Maharashtra
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SONY high end TV not working

Address:Thane, Maharashtra

We have purchased a high end SONY LED tv KDL 46EX 520. Our usage is average to minimal.The TV was purchased in March 2011. The issue is few days back the screen display started shaking. We lodged a complaint with the SONY center the job card no is J50108801 After one day the technician visited us and after looking at it he told the panel needs to be changed. The estimate given to us was 29K Rs.which is very high.Additionally we were told...
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ARUN DHONE
from Mumbai, Maharashtra
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BDV-N990W

Brought BDV-N990W[protected] system in Nov 2012, with Bravia TV. But from very 1st week was facing HDMI Cable issue. As per Sony Technical advisor replaced HDMI cable multiple times including with Sony HDMI cable but problem continue. Even Sony authorized technical person instead on replacement of HDMI repeatedly. Finally system was taken to Sony Service station "Sri Sai Electronic" Vashi. And service station quote Rs 9000/- for main board...
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Noble v abraham
from Bengaluru, Karnataka
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SONY XPERIA C-3 not working

Address:Pathanamthitta, Kerala

Dear All, I bought a new Sony Xperia C-3 on 26-Nov-2014 and from the third day I have been facing problems with this mobile. Its camera is worst than a normal VGA camera. The colour of body is fading like anything. The mobile is getting hang during a call. The battery is getting heated up and also it drains off in less than a day. The worst part is I took the mobile to a Sony service centre (Tiruavalla-Kerala-India) branch they...
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Pradip Savaliya
from Chennai, Tamil Nadu
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worst service by best technicians

Address:Surat, Gujarat

hello sir, I have bought mobile phone Xperia Z3 but display was cracked accidently. So, I have gone to sony service centre for repair. It was repaired after 21 days with some mistakes like dust in camera window and there was a gap found in back side battery cover. Then I have returned that phone. It was repaired after 23 days with same problem by best technicians of sony. so, I had to give that phone for repair at same day on delivery....
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ashish.kachroo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Display in 14 months. LCD Bravia 24inch.

Address:New Delhi, Delhi

Dear Sir/Madam, We are very much disappointed when our Sony TV Bravia got Display problem. and now we faced so much problem afterwards also.( Nothing like customer support) Model no- KLV-24R402A Serial No- 4456252 Purchase date[protected]. Therefore, after complaint we self delivered the same and also self taken back from service centre. We requested them that we will wait for whole day(Sunday) till problem will be cleared. . but...
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rakshitbanik05
from Mumbai, Maharashtra
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Battery

Address:Budaun, Uttar Pradesh

Hello i am sony xperia t2 user
I many time visited service center to solve my battary issue but they always update my phone software. After some days battery has same issue. They talk me very rudely. I think i had mistake to purchase sony product. I am tired of going servive center, so i want to change my battery in warrenty period. I purchase phone in 26 july 2014. There are some days remain to end battery's warrenty. Please...
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saurabhm719
from Saharsa, Bihar
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wrong replacement

Address:Patna, Bihar

My sony headphone with model number= MDR-ZX100A stopped working properly, so i requested for replacement through sony service centre, patna but when i recieved replacement I got another headphone with different model name= MDR-ZX100A/WC(IN) and the product was different from my original product, please help...
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Parvej Akhtar
from Mumbai, Maharashtra
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Different color headphone provided on replacement

Address:Jalandhar, Punjab

I bought Sony headphone from Paytm. The model number is Sony XB450. In market this model is having different price tag for each of the colors. I bought the red one which is of highest cost(on most of the websites). After 1 month my headphone stopped working. Sony replaced the product but provided me white variant as replacement. The white one was available at 1400 inr while I paid 1775 inr just to get the red color. Please help. I want the...
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amity24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of led tv

Address:Alwar, Rajasthan

My self amit yadav. I m purchased. Sony brava 24' leledtv from snapdeal ltd on june 2014 but since last few days screen show black and white visit the Sony authorized service center engineer that start the ledo tv and take photo of led and told me that pannel is dead we replace it next day i coll to centre and ask the date of replacement they told we have order of that screen after some hour they colled me and say it replaced out of warranty...
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preet002
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xperia C - 2305 ( Internal storage capacity and hanging problem )

Address:Kota, Rajasthan

Model no. Xperia C2305 IMEI No. [protected] purchase date : 10 Aug 2014 Bill No. 492 Shop Name : Aditya Enterprises, Kota As told by the shopkeeper, the internal storage is 4 gb but actual internal storage is 1 gb... whenever i download any application it is showing error / insufficient space.. and updates are not running... while the 8 gb SD card is not at all loaded with the application / data. It is not transferring the data to SD...
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Manoj1121
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not functioning properly

Address:Paschim Medinipur, West Bengal

MY work order No- W[protected], and ticket ID [protected] dated[protected]. Dear Customer Care Department, This is to inform that undersign had given my personnel mobile (Xperia-Z1) to Sony service Center at West Medinapur- West Bengal (Video Plaza) on[protected] with below listed complaints. 1. High Frequency Music gets distorted which was not originally so.(this was one of major factor to consider this set with other available options) 2. Voice...
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Address:Khordha, Odisha

Hi, I have handover my phone to service centre for charging connector repairing . However it was for the 2nd time for the same issue . For the 1st time they had repaired as a changeable replacement for physical damage and now there is no point of physical damage but still they are asking me for the replacement charge . I strongly feel this problem been occurs due to the worst product fixed by your service centre and they again change...
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vandananagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue, no response

Address:Bangalore, Karnataka

Hi Sony Team, I have Sony ZR mobile recently purchased (Sept 2014) and is having SIM card detection issue. I went to Indranagar, Bangalore service center and got very very poor response that purchase a new phone and Sony company will give you 20% off on new mobile which I saw and heard they were telling to each customer who was there having mobile problems. After very heated discussion, they asked me too drop all my personal details...
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Prakriti Jaiswal
from Ranchi, Jharkhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Untrustworthy service centre

Address:Ranchi, Jharkhand

I bought a sony vaio laptop 2 years back. after 3 months it had some glitch and it stopped working. As it was in the warranty period, so it got mended. Same glitch occurred thrice in one year. Every time it got repaired. After one year when warranty expired, the same fault happened again. I gave it to the service centre people. They took it and later told me that the motherboard of the laptop needs to be changed and it would cost Rs.17000,...
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pintu vora
from Meerut, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internal storage capacity

Address:Satna, Madhya Pradesh

Model no-c2305 Imei number-[protected] Si[protected] Purchase date-11/08/2014 Bill no -2244 Shop name- kamna mobile satna I hve known with shopkeeper that internal storage is 4 gb.But actual internal storage is 1gb. I have face lot of problem with set pls solve my problem as soon as possible.otherwise exchange my set and provide me more intenal storagez...
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sureshkaraikal
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of Sony Experia E3 Dual mobile

Address:Karaikal, Puducherry

From M.GANESAN, No.2, Kumaran Koil Street, Neravy, Karaikal- 609604. Cell No. [protected] To The Sony Mobile corporation, India. Sir, Sub: Claiming for replacement of Sony Experia E3 Dual mobile – regd., I purchased a new Sony Experia E3 Dual mobile ( White colour ) IMEI No. [protected] from your reseller ( Surya mobiles ) located at 275/2, Bharathiyar Road, Karaikal-609602. From the day of purchase I was not...
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narnaul
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sd card not detecting

dear sir/madam, mateer is that i bought new mobile sony experiac-3 date[protected] with sd card (32gb) sony make no SR-32A4/T1N 31238725 AFRER SOME DAYS my mobile disply blinking so i give my mobile sony custmer vare chinchwad pune(mh) about 8-10 days my mobile give from sony care but sd card not working so i reverse sd card date 30.12.2014 but till date i have not recived so pl give status for my card pl do the neddful on urgent basis Thanks,...
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anilsingla11
from Sirsa, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatically restarting problem in new handset

Address:Sirsa, Haryana

res sir, i had bought a new handset model no :experia e3 IMEI NO :[protected] from karan telecom gole bazzar mandi dabwali pin :125104 (haryana )on dated 04/11/2014 after few days the handset automatically take restarts after 1-2 hrs probably .i had visited twice to my nearest sony care centre, bathinda (punjab) date :03/01/2015, job no :W[protected] . but still the problem is as it is so i req the company to replace my handset...
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Pradip Savaliya
from Chennai, Tamil Nadu
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worst service in worst of sony

Address:Surat, Gujarat

Hello sir, I have bought sony Xperia Z3 and the display was cracked accidently.I have given it to sony service centre it was repaired with some mistake like dust in camera window and gap in battery cover. then 2nd time I have given it to solve that problem but after some days it was done with same problem. It means technicians of sony are learning from my phone and they want to do research something with the help of my phone. Service details...
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