Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 220

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pradip Savaliya
from Chennai, Tamil Nadu
Report
Copy

worst service for worst of sony

Address:Surat, Gujarat

Hello Sir, I, Mr. Pradip, had bought a mobile phone xperia Z3 and accidently display is cracked.so, I have gone to service station for repair and it was repaired with some mistakes like dust in camera window and there was a gap found in back battery cover. After some days it was done with same problems with worst technicians. Service job details are as Date Delivery date service job no. amount paid 22 nov 2014 13 dec 2014 1st B1W[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uma Shankar Karmali
from Mumbai, Maharashtra
Report
Copy

Delay in getting extended warrenty

Address:Bokaro, Jharkhand

I have applied for extended warrenty for my sony vaio laptop svf-15218snb, s/no- 0013840 on11/aug/14 to "Fortune Sony Authorised Service Centre, Bokaro steel City. But i have no get any positive responce till yet. It is very poor responce for the reputed company like Sony. Kindly solve my problem. Uma Shankar Karmali, Mob no.-[protected], Email- [protected]@gmail.com......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaskarthi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about the Problem in the Mobile Camera and the Service Provided At the Service Centre

Address:Erode, Tamil Nadu

I am using Sony Xperia Z C6602 mobile with IMEI NO:[protected]. As I have problem with the camera images(While taking pictures, some are not clear), I approached the service centre, :Sharon Electronics, JP Buildings, No 5, Muthu Velappa Street, Tamilnadu, Erode- 638002, Phone:[protected], on 29.12.2014 with Job No:W[protected], showing the poor quality images captured by the mobile, the service person at the centre told that we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RMSC
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

having a more times and not giving mobile two times

Address:Jaipur, Rajasthan

i gave a mobile st26i/xperia J/black in service center for repairing and a few problem onlyive problem is that sound was not proper and network problem.they submitted my mobile and one slot they repair with out any service and take 1000 rs.when i take mobile there was sound problem so they submitted again and till date they didnot give me mobile and tell for some more times. it takes 15 days . they not give in time we go for consumer forum...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MURUGAN SAMY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECEIVED SONY DUPLICATE FROM e BAY.IN

Address:Tirunelveli, Tamil Nadu

I purchased the Sony power bank 10000mah from e BAY. SELLER NAME:thegoodguystoreindia My Paisa Pay ID: [protected] ITEM ID:[protected] After receiving the product i opened and used after 2 days, that time i found is 1. Very light in weight and 2. Light indication is coming from USB port. 3. Not charging completely IS NOT UP TO THE SONY STANDARD. IS NOT ATTRACTIVE. FINISHING IS NOT GOOD. I FEEL IT IS DUPLICATE. FOR...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneha Talathi Desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New mobile Xperia C3 started giving problem within 15 days of purchase

Address:Thane, Maharashtra

I purchased a Xperia C3 D2502 Black (IMEI – [protected]) on 27th November 2014. It worked well up to 19th December 2014 and suddenly stopped working during call so it was submitted to authorized sony service center at Thane (CCom Telecommunications Pvt. Ltd, Job No. W[protected] on 20th December 2014). On 22nd I got my mobile back that time it was said to me that there was software problem and now there will be no more problems in...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharam Thacker
from Mumbai, Maharashtra
Report
Copy

Repair for sony Xperia Z damaged screen

Address:Mumbai City, Maharashtra

I had bought my Sony Xperia Z in 32000/-. Last week it was dropped off from computer table & it got few hair line cracks on screen. But this made my Sony Xperia Z screen display unresponsive. When I went to Sony Service Center, Antheri West, Mumbai, Service person quoted repairing charges as 16, 000/- which is half the MRP of my mobile. This is un-realistic and extremely costly. Kindly do the needful. Dharam Thacker Mob : [protected] Email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
renjeit
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defocusing on the left and right sides of a picture of camera HX200V, Warranty expires on July 2015, serial No: 5263748

Address:Rajkot, Gujarat

copy of the mail: I would like to bring to your notice a unique problem [as mentioned by the service person, Mr. Deepak of sony service center, rajkot, gujarat] of defocusing on the left and right sides of a picture. I had sent my camera HX200V, Warranty expires on July 2015, serial No: 5263748, job no: J40887638 to the service center here in rajkot, gujarat which they had sent to the service center Mumbai. It was rectified and I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjan 03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY T.V. (KDL-46W700A)

Address:Mumbai City, Maharashtra

Date of Purchase - 6 June 2013 from Matrix Distributor Pvt. Ltd., 16 Anand Estate, 189 - A, Sane Guruji Marg, , Mumbai - 400011. First problem encountered & registered on 12 Oct 2014, complaint no.21476144, - T.V.screen white with no video just audio. Attended by Sony technician Ram (mob.+[protected]) on 13 Oct. 2014. Just cleaned the strips & the T.V. started working normal. We paid INR 1575/- for the service. Again on 25 Nov....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinayblrk
from Anantapur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacing battery back panel

Address:Bangalore, Karnataka

hi, I am vinay from Bangalore. 03/01/2015 i bought new sony xperia z2 for 40000 from "v mobile" Bangalore. I met with an accident and my phone back battery panel got damaged, rest of the parts perfect without any scratches, i went to sony authorized service centre (Abhivrudhhi tech, jayanagar), they said it will cost around 7000, i just got shocked hearing that, i am a big fan of sony products and always prefer sony. but just for battery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bipin_m
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against recieving faulty mobile handset in warranty period

i had purchase sony experiea zr white in 31sep 2014 from online flipkart.after 3month problem comes in ear speaker.so i submit in sony xperia service centre(thane branch)CCOM TELECOMMUNICATION PVT LTD thane mumbai authorised service center of sony x peria for repair.after 5dayes they call me to recieve swaped handset of xperia zr, but when i see the swaped on handsetit was tottaly in bad condition.scracthes on screen and front camera gasket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hareswarsinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony vio laptop not repaired by PATNA SERVICE CENTRE EVEN AFTER 1.5 MONTH LAPSED

Address:Patna, Bihar

My Sony Vio Laptop model no. VPCEB16FG/WE1 was handed over to your PATNA SERVICE CENTRE ON 26-11-14 vide Job No. J42967712. It was told that MOTHER BOARD is to be changed. But, even after a lapse of one and half month, the centre is unable to deliver. The complain thro' toll free no.[protected] was done thrice but every time it was assured by miss Shradha tocomplete the jobWithin 2 days but no result. Pl. look in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitscompusys
from lakhani, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about sony service center nashik

Address:Nashik, Maharashtra

i gave sony vaio laptop for repairing to your service center in nashik before 3 month ago. but they dont responde my call dont tell also my laptop its repair or not. i call them so many times but they told me we call u back. but they never call us back and dont tell me wht happend with my laptop. name :- nitesh rambhu tichkule mob. no. - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rao sunil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Mobile Phone - M 2 Cell Phone Problem

Address:Mumbai City, Maharashtra

Dear Team, With Reference towards the subject, would like to inform you about the handset problem which I’m facing, off late when I wanted to hear some music I came to know my headphone is not working and show error of contact sony center for assistance. I deposited my phone 2 days back at S.G. Infotech – Borivali ( W ). I logged complaint at customer desk, they said software needs to be updated and problem will get resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preethi Lakshmanan
from Bengaluru, Karnataka
Report
Copy

Service delayed and product Damaged by Service center

Address:Chennai, Tamil Nadu

This is with ref to subject service Job sheets and my previous complaint no 22271543 I was informed by the service center that my tab was ready for collection but when I checked with the service center I found my tab has been damaged externally. The service center representative made a false claim that the damage was there while it was given for service but it was nowhere mentioned about the damage in the service work orders (please refer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushil2907
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Average sound quality

Address:Kolkata, West Bengal

Hello, This with reference to my Sony headphone bearing model no:sonyxb-450 BV series. The sound quality of the headphones are not up to the mark and bass feature which it deliver its not worth for spending 5, 500rs. The same quality i can get in the model Sony xb-450 series as the same i have tested in the Sony center and I don't find any difference in sound . Since the model no Sony xb450bv series was not for the demo I couldn't test...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samyak garg
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointed by sony service centre

Address:Muzaffarnagar, Uttar Pradesh

Respected sir, I bought my sony xperia C3 Dual on 9/ Oct/2014. It started hanging and there was a bend in my phone for that I visited to your Service centre muzaffarnagar. They reinstalled the software but they don't solved the promlem of bend and for that they are saying its our first experience so we can't do anything. And it again started hanging after sometime . The problem was the application was Closing automatically. I called your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sadique131
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service of sony tv

Address:New Delhi, Delhi

contact- [protected] SONY TELEVISION Respected sir, It has been a very long time since I have complained regarding the problem of my sony television. But none of the concerned authorities is paying heed to my issues. Recently a person has mailed me saying that its difficult to arrange part so buy a new TV with an exchange offer of discount 25%. Sir, is this the responsible solution given by him ?? Is the life of a Sony TV is just 3-4...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shyamly Puhan
from Gurgaon, Haryana
Report
Copy

Disappointed by sony centre services

Address:New Delhi, Delhi

I bought my Sony Xperia M on 09.10.2013.Not even a single year passed and it started showing charging problems.The charge used to drain even when the phone was not in use and used to get switched off...also the phone after sometime stopped responding to charging.I gave it for repair to Sony service centre at Lajpat Nagar, New Delhi.They said that the software is at fault and since the warranty period had expired, they demanded Rs.8000...while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejendra Singh Negi
from Gurgaon, Haryana
Report
Copy

TV KDL-26EX550 IN5 purchased on 9 August 2013

Address:New Delhi, Delhi

1. After barely completion of one year (when warranty expires), the above TV developed problems with audio. Your engineer visited in December 2013, did some cleaning and warned that motherboard may have to be replaced. As predicted, the TV again developed problems - your engineer visited on 20 December and gave an expenditure estimate of Rs. 8, 300. The engineer was sent by Jolly Electronics World, New Delhi 110015. The TV was bought from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy