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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 222

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A
ayush1980
from Varanasi, Uttar Pradesh
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refusal of service during warranty period and noncompliance

Address:Aligarh, Uttar Pradesh

Myself Ayush Kumar purchased a sony Xperia mobile on 22/06/14 from aligarh.just a few days back its screen started malfunctioning.there is no fall.i went to the authorised service centre in Aligarh.(JMD Enterprises J-11A Janakpuri Ramghat Road aligarh)on 18/12/2014.l.i was not satisfied with the way they gave reply to me so i called up on [protected] and asked me about my complaint.i was amazed to know that the authorised centre didn't sent...
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S
Srinivasa Rao Yedida
from Bengaluru, Karnataka
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Sony Service Center

Address:Bangalore, Karnataka

Hi I purchased Sony mobile 1 year now I have issue with network drooping, unable to receives signals, same purpose same Purpose I give my hand set for Sony service center. 1) They are replaced Loud speaker and earspeker and SIM SD Side key FPC and COAXIAL CABLE and charges Rs 1190 2) Now Problem is similar again I went to Sony service center and reported same now Sony technician suggested to change mother board then now I submitted...
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R
RajeshJaiswal1968
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replacement of an under warranty led

Address:Gorakhpur, Uttar Pradesh

Sir this is Annapurna jaiswal W/O Rajesh jaiswal, , I had bought a LED tv of sony on 14 January 2014, Sir now it is not working and the company is befooling for last two months. Sir my complaint id is 22312112 and contact number is [protected]...
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S
sk maratha
from Mumbai, Maharashtra
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after sales service

Address:Mumbai City, Maharashtra

My phone xperia z1 was submitted at one of your authorised service centre on 31/10/14 job no w[protected] Despite so many phone calls /personal visits no satisfactory answer is coming ... will u help? is sony and apps has any ethics ?? Warm regards, Maratha [protected]...
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K
kanjar
from Jalandhar, Punjab
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VERY POOR AFTER SALE SERVICCE

Address:Ludhiana, Punjab

I HAVE PURCHASED ONE SONY BRAVIA 48" LED FROM SONY CENTRE, GHUMAR MANDI, LUDHIANA ON DECEMBER 20TH 2014 BUT, DESPITE OF SEVERAL REQUESTED TO SONY WORLD, LUDHIANA, TILL DATE NEITHER ANY PERSONS TO INSTALL THE LED NOR TO GIVE ANT DEMO REACHED US. THIS A BELOW SONY STANDARD SERVICE....
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H1876
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Bravia Complaint against NRI Electronics

Dear Si/Madam. I bought a TV of Model no;KLV-40N*500 and serial no:2367911 three back from Navrang Electronics at Laxminagar Delhi. Now we have shifted to Crossings Republik Ghaziabad.And Around 24 Nov'14 I filed the complaint for my TV as display is out from my TV and one of your executive has come from your dealer i.e NRI Electronics in Ghaziabad to check the status after launching the complaint vide complaint no is id ;22569306. He...
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A
Amudha Babu
from Hyderabad, Telangana
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Sony bravia brand issue

Address:Chennai, Tamil Nadu

I bought a Sony bravia TV model KLV-24R422A on 31 Aug 2013 with 1 year warranty.. Now on Nov15th 2014 the TV stopped working.. So we approached to the customer service and they checked and told us that the main board got repaired and it costs Rs. 5000/-. they told us that they will check with sony whether the cost can be barred by them since the problem occurs after 3 months of expiration..Then after some days they told us the cost should...
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Divya3107
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment at sony service center, ghatkopar

Address:Mumbai City, Maharashtra

I had purchased sony xperia M2 as on 4th May 2014 and since nov 14 my phone sound is not working. If somebody calls we cant hear the ringtone. calls cant be put on loudspeaker nor music can be hear. With this compliant i approached sony service center at ghatkopar. I reached centers at 6.15 pm as the center was working from 10 am to 7 pm. The service center refused to accept my cell phone stating their timing is only till 7 pm and they cant...
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P
prashant.parsana
from Tanuku, Andhra Pradesh
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mobile not able to connect with network, some time mobile function not work properly

Address:Junagadh, Gujarat

I was by new mobile sony xperia e3. after 2 month i face lots of problem because of this hendset. every two to three day we need to restart completely. after press power button for restart or power off at that time it's continually processing until we not stop using inside power off button....
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C
Complainant4293743
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony promoter from Sangeetha misused my phone

Address:Bangalore, Karnataka

Hello Sir,

This is to complaint regarding your company sales promoter for Sony .His name is Prakash ([protected], [protected]) who works in Jayanagar Sangeetha Branch.He had taken my Sony ZR phone saying he would replace my phone with the new phone as he is working for sony werein he lied, he is just a promoter.
And for three months he did not return my phone even after following up
everyday, he kept giving excuses...
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A
akshay0070
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Mobile Phone Defect

Address:Mumbai City, Maharashtra

Hello Sir/Ma'am My Name is Akshay J. Patil I have purchased a new phone Sony Xperia Z2 on 15th August 2014 which turned out to be a defected peace having problem of gap between the screen and the frame at the upper right and corner due to which it got water inside it and got off. The shopkeeper told me it has the water warranty of 6 months and 1 year phone warranty and when i went to the Sony care they are charging me for my new phone for...
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W
wakeel
from Delhi, Delhi
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Xperia P -Replacement of Battery

Address:Lucknow, Uttar Pradesh

Dear Sir, I have purchase Sony Xperia P one year ago. Now the battery of my mobile discharge very quickly. So, I decided to replace my battery. When I visited to the nearest Service Center of Sony. Then He said that "Xperia P battery cannot be replace since this phone is not available in current market. Please help me how can I replace the battery of Xperia P....
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N
nitinca
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale of Faulty Handycam

Address:Gautam Buddh Nagar, Uttar Pradesh

HI, I have purchased a handycam in Dec'2012 with serial No. 1588153 and Model No. HDRPJ200E. Since then it has been repaired at JAYPEE ELECTRONIS Sector-2 Noida atleast 4-5 times for the same problem that hadicam doesnot detect the memory card. If an authorised service centre is unable to resolve the issue then to whom should I approach????? Each time there is an event to be captured it shows me the same error and by the time it...
+1 photos
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J
janaki_meena
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recurring issue with my SONY Bravia LCD TV

Address:Bangalore, Karnataka

I had purchased my sony Bravia 32 inches LCD TV in 2009, model number is KLV-32V400A. In June 2012 I had a display issue for which I registered a complaint (complaint #[protected]. During this service an IC (T CON IC) in TCON PCB had to be replaced. I was very much unhappy that within 3 years of TV purchase that this issue happened. But accepted the charges and replaced the IC. Now again within 15 months I have the same problem. I have registered...
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S
Santhoshkumar .R
from Cuddapah, Andhra Pradesh
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WITHOUT BILL

Address:Chennai, Tamil Nadu

hi, i have complainted tv problem .1 week after they comes and get my sony wega tv motherbroad. after 2days they called said 2300rps then i asked come with perfect center computer bill .his phone number is [protected] .when i am asking bill he saying if bill means amount 700rps + added so total 2750 .why what u r doing guys .then i said ok no problem come with computerised bill. but he called to mom 8 more times regarding bill issue 10pm night...
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Y
Yogendra Singh Bhadouria
from Indore, Madhya Pradesh
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complain regarding my sony dvr

Address:Gwalior, Madhya Pradesh

Hai, Respected Sir, Mam My name is Yogendra Singh Bhadouria and i am writing this complaint regarding my Sony DVR and a Speaker .Speaker model no is 0182573. DVR Model no DAV TZ200/CSP[protected], Serial No 4108126, Job no J42888685, on 18/11/2014 and paid 2411.00 rs in ins cash for the repair of my DVR and speaker .i was promise that i will get my DVR and Speaker repaired in 10 days but till now it has not been done .when i contacted the...
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M
mkmishra1231
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non response of Complaint

Address:Munger, Bihar

Dear Team, Thanks for Helping the consumers of India with your Programme. I had Purchased a Television of Sony brand on 06th of November 2014(scan copy of receipt attached). I started experiencing the problem in picture Quality after 15 days of Purchase. I lodged complain with customer care of Sony India on 26th Nov 2014 and was provided a complain ID 22599960 But the servicing team did not take any response till 03rd December...
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R
ramugkrishna
from Perumbavoor, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera of xperia z1 fails and overheating

Address:Ernakulam, Kerala

Hi sir,

I am Ramu.G.Krishna, an unlucky user of Sony Xperia Z1 from Ernakulam, Kerala. I purchased my Xperia on 19 th April 2014 from Alif mobiles, Oberon Mall, Edappally, Cochin (invoice number - B-0129 dated 19 April 14) and on the 6th day of purchase it got hung, which was a Saturday and the 7th day was a Sunday, and service center was on holiday. i could not reach out the Sony service center in ernakulam (m/s Madonna electronics)...
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anandbabu1010
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service of Sony

Address:Chennai, Tamil Nadu

Dear sir This is in reference to our complaint regarding our television which is not working from last one month and we are trying to reach you, we called at your customer care no many times but there is no response from your end. as we know that is Sony is a very big brand and has very good image in market but this time i am feeling that local company is better than sony these days . i think you need to improve your services or soon you...
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deepak79748
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for Sony Xperia E3 Dual

Address:Lucknow, Uttar Pradesh

Dear Sir/Mam, I am Deepak Mishra from Lucknow. I had bought 2 Sony Experia E3 Dual from Modern Communications, gomti nagar Lucknow (Bill Attached) on 18/11/2014. On 12/12/2014 my handset freezes while calling as I thought it was some system problem I tried switching it off but it hanged on showing 'shutting down' on the screen. I went to Sony Service Centre where in they Updated the Software and gave it to me back saying that the handset...
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