Sony India Complaints & Reviews

I had purchased XPERIA C 3 -Model no. D 2502 on 16th September 2014 for Rs.23500 and from previous week it shows different problems like disconnecting the calls while calling, sensor got blinks automatically while call and not able to hear the voice and loud speaker volume got decreased, camera clarity not their as assured etc. To sort out this i had approached Sony Authorised service centre (SG Infotech- Borivali) on 29.01.2015 and they...

My CRT TV is complaint . which is purchased from dubai on 2005.now when i called the customer service center in kollam . They said they are not giving service to CRT. They are only providing service for LED, LCD tvs. then i contacted sony contact . live chat. they told me to mail the service centre name and tv details. on afternoon i recieved a call from sony saying they have some limitations. then i asked them are u saying u dont have spare...

I had purchased a DVD Home Theatre System DAV-D2340K from Jumbo Electronics-Dubai-UAE around 2 yrs back. Within this time, the CD tray is just not opening and I am unable to replace/change any CD and also whenever we are using an audio in/tv/usb through the system, within a couple of minutes it automatically switches over to CD/DVD and the CD inside begins to play. These are two major defects in my set. I am shocked to learn that after paying...

I had purchased a DVD Home Theatre System DAV-D2340K from Jumbo Electronics-Dubai-UAE around 2 yrs back. Within this time, the CD tray is just not opening and I am unable to replace/change any CD and also whenever we are using an audio in/tv/usb through the system, within a couple of minutes it automatically switches over to CD/DVD and the CD inside begins to play. These are two major defects in my set. I am shocked to learn that after paying...

On 26th Jan'15 I purchased Sony Bravia W700B, Whiling choosing that I asked about the net readiness of TV, They said yes you can plug in any dongle & connect net. Which I found on net as well. But the person installed my TV said there are some specific dongle only that can be used. Then I got several call from service department, but all goes in vain. Now I am thinking I am being cheated by choosing sony. So now I want my dongle...

Dear sony, This is a letter of disappointment from a loyal and depressed customer of yours. When I decided to buy a new mobile around a year back, my unanimous choice was sony, as I experienced its feautures from few friend’s mobiles and heard a lot of satisfactory remarks over those mobiles. So, I opted out for sony xperia M, and bought it out on 27.10.2013, in poorvika mobiles located at eekatuthangal. My mobile’s IMEI number is [protected]....

Dear sony,

This is a letter of disappointment from a loyal and depressed customer of yours. When I decided to buy a new mobile around a year back, my unanimous choice was sony, as I experienced its feautures from few friend’s mobiles and heard a lot of satisfactory remarks over those mobiles. So, I opted out for sony xperia M, and bought it out on 27.10.2013, in poorvika mobiles located at eekatuthangal. My mobile’s...

I am a Xperia™SP user.my mobile camera has got Fungus.i visit Sony authorised service Center in Thrissur.they replaced the lens within 2weeks.after 2weeks i got my device.I open the camera application it show camera error.again i call the service center and tell the problem.they tell reset the device.i reseted it, after few days it again got fungus.what i will do iam a sony lover .i hate sony because they have poor service You can...

Hello sir I purchased the one of the most famous company mobile but their service was so bad. I purchased the mobile now it is out of warranty my mobile camera has stopped working so I just went out the service center for repairing my mobile camera but they are saying that to change the mother board which cost is around 4000 rs why should I pay huge amount. contact no. [protected]...

Hi this is Mohd Ayaz I m writing this mail in regards to my Sony xperia zr which is defective I bought this mobile from flipkart its been a almost 2 month I use this mobile from last 1 month its working properly but then 1 month after display get black I don't even can receive call, I called up to flipkart regarding this issue but according to flipkart policy he can replace mobile phone between 1 month, so they ask me to visit Sony...

Dear, I have Purchased my Sony Xperia z Ultra in Oct 2014 and there is Level pasted in the Box Accidental Protected, now on 27th Jan 2015 My Xperia got cracked internally itself and touch is not working, when I talk to customer care they said you have to pay for service and when i visited the Near Service center they Said you have to pay 11000 Rs for the Repair even if it is Cracked, they cant do anything, Engineers knows the fact how...

Hi, I am having Sony Vaio Laptop and it faced display problem in November 2014. On 15th November, 2014 I went to Sony Center MDC sector 5 Panchkula. They told expenses will be around 20k so I waited for 2 months and tried to get it rectified from outside instead of Sony Center. When that outside vendor opened my laptop in front of me I was totally shocked, my hard disk was changed. Instead of 500GB it was 320 GB only and I lost all my confidential...

My Xperia C self cracked itself . I was shocked at the very sight of it. Later on I searched on the internet and I found that there are many similar cases of self cracking. Being a loyal sony customer I was astonished as to how sony can have such a flaw in one of its flagship model. But then I thought since the phone is just one year old a company like sony would definitely replace my screen. I went to the service centre...

Respected Sir, I purchased mobile phone of Sony experia c(c2305) from reputed mobile store where store persons hidden about storage capacity. I thought as the value of device was rs.16090 and we would have every possible things like good RAM, Storage capacity, camera and many more.But after using mobile for sometimes i got to realized that in my mobile storage capacity is very poor its only 1gb showing, which is very disgusting. When i...

Dear Sir/Madam, This is to inform you since last 1 month (i.e 30th Dec.2014), I am facing probem in my handset (regarding Mike Issue) & till now no solution has been provided by SONY Authorized Service Centres (N.R.I Electronics, Ghaziabad & [censored]ji Telecom, Gurgaon).I have wasted 3 days of my leave in this activity of visiting service centres. Instead of providing the solution,...

I have bought one home theatre DAV-TZ-215 on may 2014, from 02.01.2015 my Home theater got problem in No Power, I have given compliant to your customer care on 02.01.2015, one of your service person ( Mr.Tamil ) came to my home on 07.01.2015 and he taken the home theater for service center on same day, after 2 day's I have contacted to your service center but no one ready to response for my queries and nobody know about my compliant...

My Xperia Z1 compact self cracked itself on Saturday night (24th january) I was shocked at the very sight of it. Later on I searched on the internet and I found that there are many similar cases of Xperia z1 compact self cracking. Being a loyal sony customer I was astonished as to how sony can have such a flaw in one of its flagship model. But then I thought since the phone is just 6 months old, a company like sony would definitely replace...

Your customer s.Srinivasa rao has purchased sony ex-520 led 32 inches tv from pavani digital shoppe on 09.05.2014 having serial no.2475727 model.
The tv in august 2014 was not working and immediatly informed the pavani digital shoppe and they advised to call toll free number. They informed that the local representative will attend. The local representative informed that this will cost rs.18000/- to rs.20000/- for repairing the panel....

my sony bravia 48W600B vid Sr no3261435. bought on august 15 2014 and its giving problem in 1st week of jan lonched complain. After 3 days service engg came seeing the blinking red light he said pannel has to be replace. which they can able tell when i lodge the complain. Any way till date not a single reply from there side. always buying time. this is worst response from service part. Investment of 840000 gone in vein never prefer SONY...

I'm D. Sampath, I was repaired in Sony service center my Sony Xperia U phone, but not solved my Sony xperia problem. He tells to me problem was clear. Sony phone getting again No signals in my Sony Phone, he was charged me Rs. 950/- for repair. I today going again Sony service center told me 'what can i do'. Siri Communications Sony Service Center adres. 6-2-940/1-13, Queens Building, Khairatabad, Hyderabad - 500004, Opposite Sadan College Please,...