Sony India Complaints & Reviews

customer name - Raja Mishra Ticket ID:[protected] Job no: W[protected] i purchased my phone on 18/11/2014 after some days my phone screen damaged .then i went to Sony service center in rajkot.its name DHAVANI SALES &SERIVCES .they examined my phone and told that they will inform me about the estimate after 3/4 days Till 5 days they did"t inform me about my estimate then i called them and then they gave my estimate. i gave my phone...

I bought Sony bravia LED tv on 1Sep 14. with In 10dcustomer care on daily basis but I only it became un serviceable. It has been repaired 9 times since then. They have tried changing Its it has display, cards n even the software but breaks down within 10 days. Now since 22dec It has been lying with their service centre at bhatinda. Last one month I have mailed to them for replacement of tv. Ihave sending regular mails to even service head...

I brought Sony Experia Z1 which is costing around 35000/-rs and within 4 months i faced 5 times problem with the same model. I tried to communicate with the company but the response from them is very arrogant. I even communicated to the regional office in Cochin and Bangalore. But still no proper action is being taken from their side. I paid so much of money and running behind them and the customer care people are threatening to take the...

Dear Sir/Ma'm My self Nafisa Bano Ansari, I bought Sony T2 Ultra on 23/07/2014 from Varanasi.From starting i was facing facing some interrupted communication problem in my mobile but i thought it may be network problem then i have changed my mobile but same SIM was working excillent in manner in other mobiles, hardly i can hear voice of other party so much disturbance was introducing during communication. 1- Then Iwent to Libra Technicom...

I bought a xperia z ultra a month ago, ie- December, 2014. A week ago I noticed that usb port cover on my phone was not properly closing. On taking a closer look I saw that the rubber on the cover (which I think was for that water resistant one) was missing. Or might have accidentally fallen off while charging. I got 3 numbers from just dial of which only 1 number was available other 2 where not reachable So called the sony service centre...

I bought a xperia z ultra a month ago, ie- December, 2014. A week ago I noticed that usb port cover on my phone was not properly closing. On taking a closer look I saw that the rubber on the cover (which I think was for that water resistant one) was missing. Or might have accidentally fallen off while charging. I got 3 numbers from just dial of which only 1 number was available other 2 where not reachable So called the sony service centre...

My name is raja i am from rajkot near gujrat i buy my new phone sony xperia z1 at nov 2014 after couple of months my phone is damaged then i submitted my phone toh sony authorised service center at DHVANI SALES AND SERVICE A/2 PARAS ESTATE OPPOSITE ASHOK METAL TAGORE ROAD GUJRAT RAJKOT 360002 ON 8 january they ask me that they will me give a estimate of repairing set or delivery report within two days but they didnt call me yet but i call...

The glass used by Sony xperia Z for display is absolutely weak. I was cleaning the sides of display and suddenly there was a crack in the glass. The crack suddenly spread to half of the display and "touch" of the mobile stopped working. I didn't expect this quality from a Sony mobile phone. Please take the required actions against the concerned authorities....

I'm from kakinada. I gave my digital camera in sony service center (pranank electronics) vijayawada.repeatedly I'm calling the contact numbers given in service job sheet.nobody is attending.but many times call waiting message is coming.vijayawada is 200 km away from kakinada.If i have to go all the way to vijayawada just to get the information it costs me a lot of money and time.please take proper action. I, m attaching service job sheet....

I bought xperia z ultra for 41000 on 15 dec 2013, it stopped working on Oct 2014, now its around 4 months Sony is unable to give the replacement for the same. Service centre ticket ID number is w[protected]. Sony service centre and sony customer care helpline[protected], says you will shortly receive a new phone as it is under warranty and cannot be repaired, but nothing is happening. 41000 is not a small amount, please help....

I had purchased my SONY Xperia L for Rs. 16000/- from Flipkart little over a year ago. In just 13 months, it stopped working ... started getting heated up ... its Camera stopped working ...its battery started draining ...I gave it to their Service Centre (Borivli-West). They charged me Rs 350/- and did not do anything ! Neither solved any of the problems ...!! Then on my request they just reset the mobile ...but was of no use ... all problems...

Dear sir, I purchased "sony xperia M2 dual" on 3rd of January 2015.. The very next day I had to submit it at your service centre as its slim slot-1 was not working.. I was assured that it will be replaced within next 3 working days.. But unfortunately nothing like this happened till today.. This is really not expected from such a renowned company like yours.. I am very much disappointed with whatever happened with me.. Kindly take immediate...

Hello, I have bought a Sony TV, model KDL-40NX720, about 4 hrs back and now the TV is not functioning properly. On complaining to the Service Center, I am informed that the panel is not working and needs to be replaced. The cost of replacing the panel is about Rs.28, 000/-. This is atrocious as we pay a premium to buy Sony product and then it does not give customer satisfaction. I request you to raise this with relevant authorities...

Today I had the worst experience of my life and the saddest part is that I had it from Sony which I believed to be the Best in quality and service. I purchased a new Xperia Z3 compact which is considered to be one of the best (Flagship) phone from Sony available in the market today. The new Z3 compact is nothing less than a piece of crap from my experience(Make of the phone). Any cheapest Chinese or Korean phone available today in the...

HELLO, I purchased a SONY EXPERIA E1 DUAL in August, 2014 in Agra, Uttar Pradesh. After a few months of its use, The Phone Developed a Problem of Turning Off and On all by itself. Initially, I considered it a problem of Excessive Memory Storage, But, Even Though I reduced some, the Problem remained. Yesterday, On[protected], as I Completed Charging my Phone, It suddenly Switched of, As I tried to Turn It On, It Made a Weird Sound And...

i visited many times of your service centre in faridabad at sai electronics.5c/12 bp nit railway road faridabad haryana. but still phone is not working properly.kindly provide me help as soon as possible with regards ankit sharma [protected]....

We brought a tv(sony bravia)in 2011 it has complited 5 years but there was a repair for two times, now again it gave a trouble so we contacted near by sony showroom, service man checked every thing there was a problem with picture tube and that costs 12000/-, as it is a branded company we brought that but that not even giving a good service.what should we do now?...

I bought a brand new Sony Xperia Z3 device by the first week of January. Unfortunately I am completely regret on it just after few days... (which I never expected from the brand Sony) A kind of rattling sound is hearing from my device just before 10 days onward whenever I shake the device and I don't have any idea what the hell it is. It's just like a loose contact near to the front side of SONY logo. It's very very disappointing and embarrassing...

My Xperia C suddenly stopped charging one day, i had to adjust the charger to some extent so as to make it work. I thought that the problem was with my charger but when i tested with other chargers, i faced the same problem. The phone was 11 months old that time, so it was under the warranty period. I took it to an authorized Sony service center and miraculously my phone worked there!! They ignored my complaint and said that my phone works...

Date:23.1.2015:- Referring to my sony C3 handset problem I would like to bring your kindattention to my problem. I purchased sony C3 1.5 months before. When I took handsetSim was been put by seller into my cell by his own hands. Later it was showingnetwork continuously. But 4days before when I was trying to remove my sim itwas not removing and the tray was stuck. I went to your authorized servicecentre at Pimpri Chaitanya Electronics, Ticket...