Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Sony India reviews & complaints page 223

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachinvij30
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from customer care

Address:Panchkula, Haryana

Dear sir This is in reference to our complaint regarding our television which is not working from last one month and we are trying to reach you, we called at your customer care no many times but there is no response from your end. as we know that is Sony is a very big brand and has very good image in market but this time i am feeling that local company is better than sony these days . i think you need to improve your services or soon you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
m.muraledhar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD TV complaint not response proper

Address:Chennai, Tamil Nadu

Dear sir We purchase LCD TV on Last year we have problem in our LCD TV we register the complain Complaint No. 22916791 booked on 17.12.2014 still your service not responses we cont. Your service center at anna nagar (Land Line No. 26217744,[protected] Every Day we try in service center they or postpone form the day onward pls request your action to solve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
ch22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New xperia T2 Ultra smart phone (D5322) getting restart frequently

Address:Kolkata, West Bengal

Dear Sir/Mam I Pijush Kanti Dey have the honour to inform u that i have purchase an Sony xperia T2 Ultra smart phone previous 11.12.2014 vide Cash Tax invoice no: BFLK/524/14, bearing model no: D5322, of IMEI no:[protected], from the purchesing date my mobile is restart automatically, then i took it ur service center with consulting the dealer(Capital Electronics, Unit of Anand & Co.Electronics Pvt.Ltd) but the service center fail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abey Peter
Report
Copy

extended warranty card issue

Address:Ernakulam, Kerala

i abey.k.peter bought a sony led 40inch hd tv on august 2013. And i got a panel conplaint during the month of october2014. i got it repaired under extended warranty, which i took for an additional of 2years duration.sony authorised dealers named madonna electronics at edapally had done the work on my television.They had done the work properly, but at the time of delivery of my repaired television, they didn give me back the extended warranty...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Nagpur, Maharashtra

I am Sojwal Bisen and I use Sony Xperia M dual purchased on[protected]. My mobile had an issue of power button and it was solved by your service centre at Nagpur. But after 7 days the problem get started again. My job no. Is W[protected]. I want u take proper action against it....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajavel Muthuswamy
from Kumbakonam, Tamil Nadu
Report
Copy

tv problem

Address:Cuddalore, Tamil Nadu

My sony 32 ex 550 model has colour mixing problem last four days. i informed to shop sony dealer neyveli tvc, but they booked no.22937161 two days before.till today no response. tv problem is all fig. double line and red, yellow will not come till now also screen flickering.. when tv is idle ie no cable, no net, the same double line and colour problem. how can register complaint thro net? i have sony moble sony music system and somany product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepvarma147
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reagrding 6 mnths old xperia c

Address:Dhanbad, Jharkhand

Dear Sir/Madam, I had bought a new Xperia C on 6th June (Invoice attached) and from the very same day the phone was not working properly so finally I went to the Authorised Sony Service Centre and software update was done and I was assured that the phone was alright. But unfortunately the problem still persisted and again I went to the ASC and this time I was told that my phone's motherboard had to be replaced and due to unavailability...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachiin Rathee
from Delhi, Delhi
Report
Copy

Against water proof facility

Address:Jhajjar, Haryana

maine T.V. mein dekha tha Ke apka ek Model hai Xperia Z1, jise watewr proof bataya gya hai .maine usi add. Ko dekh ke ye phone lia tha, par mera Z1, Aquarium me gir gya, galti se, aur vo Kharaab ho gya, usme paani chala gya, or uski warrenty bhi kahatam ho gyi, par use abhi ek saal bhui nahi hua hai ... jab maine phone lia tha. tab unhone kuch nahi btaya ke paani me gir gya to warrenty khatam ho Jaayegi. Ab aapke care services waale keh rahe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Süjäÿ Sïläs
from Mumbai, Maharashtra
Report
Copy

Self cracking screen on Xperia Z1

Address:Pune, Maharashtra

Hi, I purchased a Sony Xperia Z1 phone in India in April 14, after much research I presumed this was the best phone at that price. In June 14 the camera started giving trouble and I couldn't click a single picture. I gave it to the authorized service centre and after a lot of trouble, I got a replacement handset. I was very happy then! It has been approximately 5 months and my phone has been overheating again and the touch screen doesn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T.Kannan KK Electricals
from Chennai, Tamil Nadu
Report
Copy

TV Sensor Problem - reg.

Address:Chennai, Tamil Nadu

I was purchased one 24" LED TV Model No. EL62 on 30.09.2014 at Viveks Limited T.Nagar Branch. I was Complained viveks one technician came and he said sensor Problem we rectify the within two or three days I called after nobody response till date. Please arrange to rectify my problem. Bill No. [protected] dated 30.09.2014...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivaram.G
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

front screen self cracked

Address:Erode, Tamil Nadu

Hi, i bought Sony Z2 mobile on June 1st week of 2014. I got accidental warranty for 6 months and complete warranty for 1 year.Past week my mobile had self cracked on itself due to my personal problem i cant able to go service center at that time.Yesterday i went to Sony service center and make a conversation with there staffs.They told that your mobiles accidental warranty should be expired past week itself we should not claim your mobile...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiran Veeramachaneni
from Mumbai, Maharashtra
Report
Copy

not water proof

Address:Krishna, Andhra Pradesh

I purchased sony xperia z1.in period of 8 months when accidentalyy when water fell on my mobile enterd the mobile...i took it to the sony service center they told that water has enterd the mobile.they said no warrant is there where water enterd into the mobile then why to say it water proof.when selling that mobile dirtyy sonyy saying that it is water proof and from the time when i bought also touch is also not nice.theyy are cheating coustemers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshtiwarimtr
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPANY NOT REPLACING DEFECTIVE MOBILE

Address:Meerut, Uttar Pradesh

I PURCHASAED SONY EXPERIA E3 MOBILE FROM DEEP DEPT STORE & ART GALLARY, MEERUT(MOB NO- [protected], [protected])ON DATE 5/12/2014 BILL NO 2777 THE PROBLEM IS THAT AFTER INSERTING SIM CARD AND STARTED MOBILE THE SYMBOLE OF SPEAKER WITH BEEP SOUND APPERED ON SCREEN AFTER 1MIN INTERVAL AND DISTERBUING ME AND IT CONTINUE UNTILL SWITCH OFF THE PHONE, IVISITED THREE TIMES TO SERVICE CENTER AT MEERUT, EVEN LEFT MY PHONE FOR 3-4 DAYS BUT MY PROBLEM...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Nagpur, Maharashtra

I use Sony Xperia M dual and it was purchased on jan 27 2014. I live in Nagpur city and so thus I go to the Sony Service Center and put my phone for more than 7 days as it has problem that power button was not working. The phone was ready anf get hand over it towards me. And now just after 7 days the problem become same. Kindly help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paruldhawan
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia T2 Handset Flaw/Issue

Address:Lucknow, Uttar Pradesh

Dear Support Team As discussed with the customer care executive, yesterday I submitted the issue in writing on questions.[protected]@support.sonymobiles.com. I also attached 3 pictures of the Handset in Question, but didn’t receive any response, not even for acknowledgement or receipt of my issue at the mentioned email id. I am unable to attach any picture on this portal. Let me detail my issue to you, my handset is barely 2 months old, there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thameembaan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KDL-42W900B 3D LED Smart Tv- Display panel problem

Address:Hyderabad, Andhra Pradesh

I am great fan of Sony due to its brand and quality so I have bought a Sony LED 3D Smart TV 42 inch on Oct 25th 2014 during Diwali sale at Reliance Digital Banjara hills Hyderabad with 1 year brand warranty and 2 year extended warranty. It’s just 1.5 months now and it started giving an issue which I raised a complaint with reliance digital and they requested me to get in touch with Sony customer care. Sony technician visited my place...
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
R
roky90
from Addanki, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shut down problem and network

Address:Haridwar, Uttarakhand

In past few days, I am suffering of mobile problem. I have purchased Sony mobile Xperia E3 of dated-17/10/2014.In last 20 days some problem coming like Network problem and shut down problem, so I have gone to service center 2 to 3 times and he has solved this problem by hand to hand but no better result, so I have talk to customer care of sony mobile after that again gone to service center dated-15/12/2014 and he submitted my mobile in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikrant Mangal
from Mumbai, Maharashtra
Report
Copy

Table top for Sony Led TV Model no.: KLV-32R-402A

Address:Bangalore, Karnataka

Hi, I would like to start my complaint with one feedback first which is "Sony has the worst customer service in the whole electronic world". In October, I started asking for Table Stand for my Led TV, where I was promised to get it in week times. Now, December is going to be over and I have not received anything yet. I would like to share the people names and number who are responsible for this pathetic service, if there is anyone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadil Allana
from Mumbai, Maharashtra
Report
Copy

Complaint - Sony customer service

Address:Mumbai City, Maharashtra

Hi, My name is Aadil and I've recently purchased a Sony Bravia LED. Its my first LED deal with Sony, previously I was using Samsung. To start with, I'm disgusted by the way your customer service department works and the way my complaint is dealt. I was looking out for an LED to support all video format and while purchasing the LED from Rahul Electronic (Goregaon), I carried my pendrive to check if the videos I want are playing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vilas Wankhade
from Pune, Maharashtra
Report
Copy

camera defect

Address:Akola, Maharashtra

Dear Sir I perchesed sony m2 model in last but there is defect occured in my mobile from perechesing I called service station job kit no.W[protected] But they told me that your camera parts not available at all in service station Please resolved my problem suddenlying Thank's Kruti wankhade Mo.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy