Sony India Complaints & Reviews

In May 2013, I had bought a Sony handset "XPERIA U ". In mid February 2014 the touch screen from left side didn't work properly. In march Before "HOLI" festival I had complained it to my dealer and handed my Handset for repairing, dealer says to me to come back in 15-20 days. But after 15-20 day he says it didn't come form Service center come back after a week. After a week he maid the same request till the warranty...

We have an LED TV with model no KDL46EX720 which was purchased 2 years ago. Unfortunately when we shifted our house, the LED panel got broken.I logged in a complaint and when we took to sony authorised service centre, they said it would approximately costed Rs. 40000 and i agreed to pay that, but now they say the panel is not available in INDIA and asked me to take the TV back. It has been just 2 years and the Panel is still available,...

My sony phone Xperia Z1 touch has broken. I submitted to Sonly service centre 158 Rash Behari Avenue, Kolkata Neosa Electronics for repairs on 27th July, 2014 today is 25th August, 2014 and the phone has yet not been repaired when ever you can them they say that the art is coming and will be done in 1/2 days. And if we keep calling them hey are getting angry. Today they assured that it will be ready but when I called again they have...

Hi All, I am srinivasarao nirujogi, I bought Sony laptop in the month of December 2012 and took 3 years of extended warranty. Currently my laptop is under warranty. Recently I cam across a problem, on my laptop screen, i could see horizontal & Vertical Lines and those links are keep on extending. I carried my laptop to Sony service center, they told me that i have to go for replacement of screen and its chargeable. My question is,...

Dear sir. I was having problem with using my sony car .stereo ( modeal No.wxgt88ui ) actually its disc tery is open and closed . 3 week left ...ever i go to sony service center ..they say ( we send mail but don't receive a part here is not part for your Device ) . I am very disappointed end i think my purchase is gone in vain Please sir solve this is as soon as posible . Zia siddiqui [protected]...

Dear Sir/Madam, Thank you very much for your prompt action and getting inspected my TV problem by your authorized local service centre M/S. Neosa Electronics(P)Ltd, Haldia on 20.08 2014 (Service Job Sheet No.3253903), against allotted service request ID no. 20508284 dt.18.08.14. This is to inform you that I brought this 32" Sony Bravia, LED TV, Model – KDL 32EX 550 in May 2012 vide Tax Invoice no.BB/CM/00932/12-13 DT.30.05.2012 at...

I purchase Sony Bravia KLV-32R422B 32 Inches WXGA LED Television recently. I requested sony customer care for installation on 16th till date 24th there is no one came for installation. Worst services from sony. Simply looting customer and not providing services which they are suppose to provide. Mr Girish Sharma (floor manager simply misguiding) on behalf of company....

Hav Purchased R48B sony bravia 40" on June 2014, On Aug 24th 2014 while we were watching tv on a sudden the display was off but audio was on (screen went black, but audio was going on). Hav complained aganist the same and the ID #[protected].
It is a great shock to know that SONY a GREAT branded one is just fake off in two months, I hav gone thru the web and have seen many mails regd the abv problem...is the value of SONY BRAND...

I Have purchased SONY LED TV. Model - KDL - 46 EX 520 and SL no - 2439305 in June 2012 from Suriya Kiran Electronics Jwalaheri Delhi and in July 2014 had problem of no Picture coming on Screen, Black Screen, Complaint logged to Service Centre Karampura delhi, Engineer Visited after two days and intimated some parts are to be changed and asked Rs 3000/ after three days came and changed some spare and intimated that The T.V.Need to be sent...

Hi, I submitted my Sony Xperia C with job no-w[protected] on 6 Aug 2014. According to Service center my phone was sent for replacement after a 2 step approval from the Head office. As I asked from customer care and service center before 2 days that it is already approved for replacement on 20 Aug 2014. When i am asking today for the status the executive told me that it is pending for parts availability. Why are you waiting for a repairing...

Hi There, I had bought a Bravia BX300 4 yrs ago and now my screen is getting a wax stuck all over look on it. I had spoken to the dealer who sold this to me and they say there is nothing that they can do(The panel has got spoiled).Since this is a very common problem among the LCD and LED televisions, isnt the company not doing anything to settle/satisfy the customer?? If not, I guess sony is tampering its brand name itself. There a lot of...

Dear sir,
I am Arpit Patel([protected]) and I bought a Sony Xperia SP phone and before 10 months.
In warranty period some problem generated in camera so I sending for solving that problem but after servicing that problem is not solved and the service center manager are not giving answer. Properly and they also taking the 1 or 2 months time for solving that problem but after they not solving the problem and they not given answer....

Job# W[protected] Issue: Sony Xperia Z1 (C6902) charging port issue, phone is not charging. However, data transfer and PC Sync perfectly works through the same port. Phone was submitted at Sony Authorized Service Center on 09-AUG-2014. Yet another poor response from their so called Sony Authorized Service Center, They keep repeating the same words and hangup the phone on me. It's been 14 days and they have not returned my phone brand new...

Sir, My laptop details and complaint is given below: Product Serial No: 7002862 On site warranty no: 121615 Product Name: vpceh15/b Product code: 27544512 Purchase date: 16th Aug 2011 Complaint No:[protected] The warranty period ends by 15-Aug-2014, given it for service on 13-Aug-2014 at the authorized sony service center, Kottayam, Kerala, India . The complaint job id is J41795194 and the problem was:- 1. Auto shut down of system 2....

I am totally dissatisfied with Sony Bravia. My hard earned money, is of no use. It pains me a lot. Considered to be a good brand but forever no more Sony product in my purchase. Within one and half year, display panel is gone. What is the function of quality department?When i enquired with the service centre in kochi(Madonna electronics, Edapally) they saying that its common complaint for that model of sony, so there is no other option you...

To, The Customer care Griveance cell Sony Vaio Laptop care Sir, Subject :- Sony vaio laptop Model No.SVE15113ENB, Sl.No.[protected] Complaint -reg. With due regards, I would like to submit the following facts for your perusal and necessary action please. These are – 1. I had purchased Sony Vaio laptop from Lapie Shopie, Nehru Place, New Delhi vide Invoice No.1313 dated 18/08/2013. 2. After few months, I visit to Sony Authorized...

Hi, Had registered a complaint on 20th August 2014, Request ID 20539773. The engineer was supposed to visit today. I had called[protected], as I had received the sms to contact this no for the same. The confirmation was provided to me around 1:30 pm today that the engineer would visit by 4:30 pm at the Inorbit address which i had provided to your team. I requested you team if the servicing can be done at my bandra address since I was...

I have a SONY DIGITAL CAMERA, Model No. DSC H-1, I was purchase in 2005 and I am using this Camera, its performance has been very very good as like to other Sony products. Recently, I had travel via bike to HP from Delhi, Due to bad condition of road the lens alignment out and camera is out of service. There is No picture on screen. I visited the Star Electronics (Authorized SONY Service center) Naraina branch, DELHI on 22-May-2014 (Job...

I have bought sony ericsson J108i phone in 2011, last month it got hangged an not started I have shown it to Sony service center and they are saying now sony and ericsson are not together so we don't provide support to Sonyericsson phone..
My complaint is that why a normal customer should suffer due to their sepration.
I have bought a branded phone with the hope that I will get good customer support but now I am suffering.br...

Purchased a 40" colour Sony LED TV KDL-EX520 in JUNE 2012. Now I am facing the horizontal RGB distortion on the screen, when approached the customer care, they asked to do the Factory settings which I did but the problem still exists. Then an engineer came to inspect the TV. He took Rs. 500/- to tell me that it was the display panel board problem and which needs to be changed and the cost would be around Rs. 23000. I mean after paying...