Tata Sky Complaints & Reviews

I raised a request for Signal problem in my TataSkyconnection on Wed 14. signal problem happened after cyclonic storm. have been following it on daily basis with customer care or online chat. every day they give response as 48-72hrs.Really do not know how many such hrs have to wait. i received call at last yesterday from this number

[protected]- received call that someone will attend today[19/12] or tomorrow [20/12]
+[protected]-Tatasky...

The tatasky dish antenna, fixed with a nail on the terrace on 15th floor, broke a few days ago on 15th or 16th december 2016. The dish antenna appeared flimsy, made of substandard metal.
All other dish antennas on the terrace are intact. There was no rain or thunder.
Tatasky has been contacted several times. They have been informed about the dish antenna lying unattended.
The autoreply received is as follows:
br...

This is about tatasky chennai. The service has been disrupted and its been over a week there has been no response. No contact numbers available to be contacted.
Other service providers are fixing the issue asap. The tatasky response has been at snails pace.

All the customer care person could say is 48 - 72 hours. But its been like a week now still no response....

Dear sir,

My id no.[protected] name:s. C. Das - mobile no. [protected]
Since one month i have lodged an complaint regarding change of my package but nobody responding., so i appeal again to comply my complain to change the package by sending a broucher to my mail so as to enable me to choose the channels and also request you to kindly clarify about the added package with minimum package price. Pl provide the broucher...

Hi.
I don't know when will I get my new connection ? How long I wait for that.. Give me a correct answer or else plzzzz cancel my booking.. I will very depressed my dad asked me daily. Already 4dayz gone.. I thought tata sky service is much better service than other service.. Bt now i knw which is better.. Dnt say lie.. Daily i called you you guyz are give the same answer repeatly that was"technician will contact you within 2hrz yesterday...

I am Anoop Aravind, My subscriber ID is [protected], I had a trouble in my connection which is not working from Monday, i lodged a service call on Thursday & the customer services associates assured that it will be resolved within 72 hrs, Extremely dissatisfied with the services, Poor customer care service with unable to resolve any queries, Service associates keep telling about cyclone which was happened in Chennai on Monday or false commitments...

I have done one little mistake and recharged others tatasky Id.My tatasky Id is [protected] instead of this I have recharged [protected].I apologize for the mistake that I made.So please help me out in getting my cash back.I will be very kindfull to you.
Thank you....

Due to the cyclone effect, for the past 1 week i am unable to view channels in TV. I had raised a complaint on 17-Dec-16 they told like by Sunday our technician will call you and resolve the problem likewise, till now i didn't get the message, please assist me to resolve the problem with a technician. Let me know the tentative date so that i can decide whether to go with the service or not....

On 26.11.2016 I submit the following complaint against Tata Sky:

Tata Sky ID: [protected]

I have a Tata sky connection in the name of Dinesh Jain with Subscription ID [protected]. Two days back i.e. on 24/11/2016 I talked to their customer care executive on toll free no. regarding recharge of my account to avail their dhamaal mix pack annual subscription. I was told by their executive that your set top box is...

Hi.
Am yusuf Kathija.On Friday I booked for new connection The executive said that the technician will call you within 2 hours but still now technician will not called me.. Am so depressed about that.. I really feel very bad.. Then On Saturday I called them again and ask about the details bt They say the same answer.. I asked them to give me a technician no they said we don't knw about that details... Plz I want quick connection......

As per mail received from TATA sky, dtd[protected], following link was inscribed: "Go to http://www.mytatasky.com & recharge now". Accordingly from it, I found that my (ID : [protected]) present pack is "SOUTH SPORTS".
The annual recharge amount corresponding to the 'South Sports' pack mentioned in THE SAID COMPANY WEB INFORMATION is Rs 2200/-. While in the mail dtd 17/12/16 TATA Sky are asking Rs 2860/-. Why?
Also the due date...

Consumer I'd. Tata Sky ID [protected]
Next Recharge Date 20-Dec

Sir on 5 Dec I had attended a call from your customer representative he informed me about ending o[censored]ltra pack so I told him to start dhamaal mix pack on my account. After sometime I had recharged my account with rs. 285. But now I am getting messages that my pack is ultra pack and it ending on 20 Dec. So kindly take necessary action and extend my pack validity...

Hi,

If i am looking into tata sky package it is mention everywhere particular package applicable per month or might be days.

Situation : i am using dhamal mix package rs 285 which is applicable for 1 month. When i am talking with customare care ther are saying 1 month is equal to 30 days, while it is not mentioned any where by tata sky 1 month can be 31 days and 30 days....

No signal my id [protected] my phone number [protected]...

This incident happened on december 13

I have called tata sky three days back regarding signal issue, the customer executive said the technician will call tomorrow 10 am, but no call received. Next again i called them same response, and again next i raised a compliant with higher authority and chennai ispl, they said it will take another 72 hours and arguing that why you are hurrying. Still compliant is not resolved.. Poor customer...

Hi my no is [protected] and this is my registered no and i complaint for fixing our tata sky dish wire which is cut when cyclone came. I complained on wednesday customer executive said we will receive a msg . Now it is saturday till now we havent received a msg or a response from Tata sky ppl. What stupid customer executives makes us to cancel tata sky and shift to some other service. I dono y after several complaints tata sky ppl are still...

Dear sir/mem

My self amit detha and my tata skys customer id is [protected], and my cell no. Is [protected].

Me and my friend purchase a tata sky connection at same time. I am regulaly recharge of tata sky since last 3 years. And one of the my friend was very irregular than after the tata sky department gave him a dhamal mix pack. Only rs.1300/annum. And that same pack i got at rs.2970/annum. Why?

Than...

Team tatasky,

Kindly find the below attached and my account on priority. When we hv nil balance in account u call us n text 10 times in a day but when it comes to customer's money u ppl go for a holiday.

Dear customer,

Thank you for writing to hdfc bank payzapp team.

Apologies for the inconvenience caused.

As per your query we would like to inform you that the transaction...

I had a connection of tata sky about 3-4 months back and the tata sky installed a defective dish which i came to know recently. the signal problem continues and they visit every week and charge me 200. the company is fraud. i called the customer care and they didnt resolved it although i waited for an half an hour on call. i want my full refund as i dont want this fraud company at my home...

With reference to caption subject i wish to tell you that i recently had a new tata sky connection. Past 3 day i am struggling to have a proper set up to my connection. I made 70 calls to customer care and raised 2 email complaint at your portal but till time i didnt get any resolution on the same.
When 1st technician come to my place he took extra charges from me and there was no proper set up in 2nd time the technician open all wires...