Videocon Industries Complaints & Reviews

Have recharged for one year as per videocon d2h offer, company has reduced my package validity and changed channels without further information or intimation!! This is not fair, i make so many calls and emails to said company but they are giving only excuses also marked cc to trai but they are not responding, so please help.

My customer i'd is 53870127....

I have recharged big amount for one year as per videocon d2h offer, before few days company has reduced my package validity and deactivated some channels without my consent or further any intimation!! This is not fair, i make so many calls and emails for this issue to the said company but they are giving only excuses also marked cc to trai but they are not responding at all. So please help.

My customer i'd is 53870127....

My customer ID is[protected].
It is not active since yesterday morning i.e. 22nd April 2019.

Though Account details on screen are as under

Account Balance : Rs.110.39/-
End of Subscription Date : 30/04/2019.

Can any one help me?
I am really fed up with the service, as I have never got any solution on customer care call, every time they ask to call back after 30 minutes, and...

D2h is the biggest fraud and scamed company as they are taking money from their customers and commiting that they provide 30 days package but every time they giving only 20 days for thay same package.
My d2h id is[protected] i did recharge of 425 including some hd channels . recharge was done on 2. Feb 2019 and i was expecting next recharge on 1 march but my all channels got diconnected by 26 march which means they given me only 25...

I have purchased videocon d2h. My customer ID is[protected]& my name is Hariba Sabale but instead of my correct name your data shows Riba Sabale. So please correct my name in your records.so plz plz help me sas possible as to solve this issue happen with me...fastly i already apply this request 2 days ago...so plz provide help me fastly...due this incorrection customer executive are always talk with this name...so plz solve this problem...as...

This is to inform you that after multiple calls to your customer care no my query has not been solved yet. MY D2H recharge date is 21st April 2019 and i am not able to recharge because you are charging extra money. As per the new TRAI rule i have selected the various channels/bouquets and submitted my selection after reviewing the final amount inclusive of the NCF and GST which totals to Rupees 834 however i have received a message to recharge...

Refund request #[protected] # [protected]

Above account has been inactive since last 6 months. I am no more using above account since i purchased new hd box 6 months ago.

However i wrongly recharged above account for rs.500 on 22nd april 9.40 am. (See sms received below)

I spoke to your customer care executive who adviced me to send an email for refund. I am no more using above account and by no...

Dear videocon d2h,

1. I am aghast to note the non-response of videocon d2h to my 3 mails and several telephone calls. Today i further feel cheated that instead of new diamond pack (Rs 381 per month), my plan has been changed "without my consent" to platinum combo (Rs 531 per month). My d2h is not even connected for last 6 months since 20 november 2019.

2. My videocon d2h app on android is also not working since...

My supervisor has given his name to the videocon d2h by mistake without giving my name . I had registered my videocon account with different name.I wanted to change the name of the present registered account.My account is registered with d.srinivas, please change the name to Y ganapathi Rao.so kindly
change the above name mentioned to enjoy my service....

Videocon d2h is blatantly cheating it's customers. I have 2 Videocon ids. One one if I have one primary connection and 2 mirror connections. Since last two months I am requesting the Videocon d2h customer care to disconnect my mirror connections but they just don't. Whenever I call them they say to call back after half an hour as they are having problems logging into my customer ID. On the other customer id which I recharged a few days back...

When ever I switch on my d2h it keep shows NO SIGNAL for over 10 minutes and then the picture comes on with almost 2 minutes of flickering. And sometimes the screen goes blank with only sound on.
I have changed to different HDMI cable and port as well. I need quick solution as the waiting time to switch on my d2h takes very long.

Tq...

Dear sir,
I am having a videocon d2h connection with customer id no. 80738609 activated new diamond pack from initial connection date onwards where you agreed to provide some specific channels.
It is observed that from 16/04/2019 onwards following chennels found disconnected such as zee bangla, star jalsa, colours bangla, akash bangla, sony8 and several other chennels without my knowledge and my consent. Even though i am having...

Customer id —[protected]
Please change my registered telephone no.
Old — [protected]
New — [protected]
If it is not resolved i won't be able to recharge my d2h
We are facing extreme problem and we have even complained 2 times before, but sadly there was no response. This time i reguest you to resolve this issue as soon as possible as i am facing huge problem regarding my rtn....

Hi

I have been calling to customer care and sending them email to remove all channels just to subscribe star, zee and sony.

But they are insisting me to pay more through forcing me to take a-la-carte channels. I have sent many reminders and called to customer care they are not telling me how can i get my channels. On each call they tell me website name but they havent not provided options for my desired packages.br...

Plz change my registered moboil number name : Santosh Shankarrao Misal kar customer id : 48019850, Card no. is [protected](7). old moboil number : [don't know] because it was allowed to somebody which I don't know, so it's not in service by me so I get many difficulties about to change...
My new and current moboil number : [[protected]]
thanks...

Subject - worst d2h service

Hi sir,

I have a videocon d2h connection (Account id -) for last 5 years, for the last 4 months i am encounterring endless problems which is highly frustating. I just want to highlight a single and simple issue in this mail.

Channel no 831 - says "invalid channel number" which is a popoular odiya new channel. Normally if you dont suscribe a channel then it would be...

I purchased a philips led tv on 11/07/17 from mm marketing, lucknow with a warranty of 5 years. I am writing a complaint against videocon because philips had transferred tv business rights to videocon.in less than 4 months the tv broke down and i was told that the panel has to be replaced. The whole process took 20-30 days and eventually a consumer forum complaint like this one to speed up the process.

Now again, in less than...

My subscription i'd[protected]

Its been very pathetic experience with videocon d2h. I have recharged 350 but channel are coming however payment is updated on my account. I tried to call to customer care ivr option 5 for refresh 13 times. Customer becoming fool trusting your system which is useless.

About your customer care, they are understanding seriousity on customer complaints. Giving fake instructions for...

Respected sir/ma'am,

I have a air conditioner of videocon and it is registered with mobile number [protected]. I have amc for ac. I have registered for ac service then your executive has came to my residence and found to be change for cooling quail and gas refilling. He asked for rs.800/- as installation charges but at the time of doing amc, that was not informed to me. According to me, i do not have to pay anything to your...

I losing my old mobile number so i require to new mobile number register.
My costumer id is[protected],
My old rtn is [protected],
My name is tarun h chaudhari,
Address:- a/404, gopi co. Op. Housing so. Ltd. Opposite damruwadi, umbergaon - sanjaan road,
Umbergaon,
Pin. 396170.

Please to be register my new rtn. [protected]

Thanking you....