Videocon Industries Complaints & Reviews

Dear sir/madam,

My father is a current subscriber of videocon d2h. His customer id is[protected].The subscription is registered under the name of Zanual. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name and address both.So i request you to change the name to Mr.Bijai kumar, which is my father's name as he is using...

Jabashree Ghosh
Consumer ID[protected]

Since 12/05/2019 we have been not been receiving signal on our set top box for the our D2H connection, in spite of numerous complains on phone & also by email no engineer has ever visited our house but complain status gets changed to resolved but the problem persists. We had to engaged an outside mechanic who somehow fixed the problem after 17 days & the Ms Videocon has refused to...

Respecter sir my dth ID no[protected] I had Complaint registered in your company at 19 may 2019 and your rep visited at my home and he change my receiver and collected the amount of RS 1400, and your company Extra dedected the amount of my Account and I had a complaint in your manager and he told me that your problem will cleared in 8 working hours...

I had purchased fully automatic top load washing machine in December 2016. It stopped working in may 2019. I have launched the complaint on 6 may . Company person visited my place & identified the problem. According to him one part was not working and needed to be replaced.He said he will visit again when the part will be available. I am calling customer care every second day but not getting positive response.
Now all mobile numbers...

Hi,

As everyone knows that Cyclone Fani hit odisha on 3rd May 2019.Due to this My Videocon D2h Satellite Antenna got completely damaged. So we have called and requested Videocon customer care for an engineer visit to fix this issue.But service has not been provided since last 24 days, we have already registered multiple complains but still not get any solutions.

Requesting you to please help us to fix this issue.br...

Customer Id:[protected]
My name associated with the account is wrongly displayed because of error done by d2h client.Please change my name from "Bsavarlalji" to "Bhawarlal Rathod".
There is no option given in infinity d2h app to change the name of the customer and also the website is not working properly.Hope it gets corrected and thanks for your team if it's so....

I recharged my d2h accout on 28/5/2019 and then these people deduced my 200rs as i recharged for 400 and service engineer taken away 200 rs as service charge from us as we adjusted our d2h after 2years. now im asking customer care why 200rs deducted from my account they told it is service charge for engineer visit but he already taken our 200rs. now customer care keep cutting my call while keeping it on hold u can check todays call 13/06/2019...

Savita Mehra customer care executive has openly said to file a complaint against her.
Videocon d2h executive have deducted amount which had been recharged.
They did not respond to our requests properly and now they have deducted the amount telling that we had requested a service. This is illegal
And not fair why does these people loot out money very bad
I need my refund as soon as possible....

I have recharged my d2h account with customer id[protected] with annual package .
They always serve with an error of signal not available.
Made complaints for more than 10 times they just give excuses like
Facing a system issue.
Facing a satellite issue.
Etc...

Hi,
Today I have called videocon d2h for an issue related to "Signal not available". They have suggested their well known steps (do this do that). We have tried all steps and even problem remains the same. So they have set a visit of their engineers to see an issue and resolve it. Charges for same will be INR 200. I have agreed.

In between customer care representative has surprised me by saying that another issue has...

My mobile number is DND registered. Still I get lots of promotional call everyday to my mobile number from Videocon D2H. It is kind of complete torture, harassment and disturbance. So stop calling me for these vague promotional call. I just wonder though mobile is registered for DND, how you guys not following the protocol and call on these promotional junks.

My D2H customer Id:[protected]...

Dish Antenna has to be re fixed at the same location as the Dish antenna has fallen down due to the heavy rain.
Customer id:[protected]
1.
Mentioned issue was escalated on june 5th 2019 complaint no:[protected]
response form DTH service received through message was: Complaint will be resolved on June 7th 6:24 Pm.
2.
Since the issue was not resolved i had called to the support team and got to know that...

I have signal issue, from last 1.5 months I have called the customer care around 100 times but problem is not resolved. they have connected me their service team also in Secundrabad. the service team said that the area i live is not they serve, they gave other contact no, this person also said the same. and gave the other person no. Huge disappointment....

I have been visit at your customer center on 29/01/2019 having complained number GHA[protected] but still no respose from your side i have also submit my Led TV at your store. I also have replacement number i.e. PQR/LCD/190306/00306 received since 4-5 months bit stil not received any new system. System serial number is[protected]

Kindly look in to the matter and resolve it as soon as possible.
I think your services...

This is to inform you that i had closed my d2h connection no.[protected]
And wrongly paid the amount of Rs.347 in the account.
Recharge dated on:11/6/2019
By credit card of PMC bank
Account holder: Kamna Chaturvedi
Transaction id:[protected]
I want my amount refund as early as possible otherwise i have to take some legal action because i immediately called at customer care and they said no for refund....

L
I would like to bring your kind attention to our complaint lodged on[protected] regarding our 40 inches colour TV. TV is under warrantee since we purchased it on[protected].
Technician have visited multiple time but complaint is still pending.
Have spoken to customer care and they also respond that they can't do anything wait for repair parts to arrive.
Does it normally take 5 months for resolution of complain...

It's the worst service.. I have videocon d2h connection from last 5 year.. But from last 1 year I have been facing issue.. Tried to write to nodal.. Communicated to customer care so many times no resolution.. I have changed d2h remote 3 times in an year.. Every time I complain person comes and says your remote is not working.. We need to replace.. I always have to pay him 300 rupees.. I don't understand.. Last I changed remote was feb, 2019...

I have purchased the VideoCone Ac with Amc My Ac is not working from March I have registered the complaint on March in VideoCone customer care without any resolve the complaint Custmer care closed the complaint without happy code Now I am registered the complaint every day, as per customer care complaint closed by service center, then I called to new Sevice Center No. provided by VideoCone customer care as per Service center VideoCone Co...

I called 39404040 and I have raised complaint about my tv and they came to visit and took 500 from me and told me power supply part will replace and will take one week time to come from Videocon.
But now this is third week going on and nobody came from Videcon for this repairing. When I calling them they always telling me that your tv part will come.
This is worst customer service I have faced. I am very upset and my mistake...

Hello Team,

Please change my Registered mobile from [protected] to [protected].

Regarding this issue I already called to customer care but issue is not yet resolved. If you are unable to change my register mobile number, I am planing to go for other service provider and stop using Videocon Dth.

Details:
Name: Karthik G N
Old Mobile #: [protected]
New Mobile # : [protected]br...