Videocon Industries Complaints & Reviews

Respected sir/ma'am,
I am vaishnavi singh.
On 26th june 2019, i recharged my videocon d2h through it's official website (https://www.d2h.com/). the recharge was of ₹1360.80. It failed but the amount was deducted from my bank account. I recharged through debit card. I submitted a complaint on it's website and i was told that i'll hear back from them within 24 hours but i didn't. On 28th june, again i tried recharging my videocon...

I extremely regret being a videocon d2h customer due to below reason:

My videocon d2h i'd is :21830996, have raised request for reinstallation on 2nd july 2019 but it's been 3 days i am not getting single response from anyone i am calling customer care and asking for updates but they are taking only complaints still no update from anyone and no proper response from customer care people. Worst service from videocon.
br...

Dear videocon,

I have been one of the oldest users of your dsh service in mysore, karnataka. Recently from few weeks i have not used the tv so much. I recharged my account for watching the tv, but non of the channels are coming or it says your trial period is over.

Apparently, i am not able to buy any channels using the app and money has been deducted.

I tried calling your service phone number...

I have ordered the new dth connection consumer Id[protected] throgh online this video con official website, paid the amount 1799, till the date no body turned on to deliver and installation when ever I am calling them raising one new complaint giving some dead line repeatedly, at last I got the message of disconnection of the service, this is completely cheating the people through online taking our money and disconnection with out giving any...

I have videocon tv with inbuilt setup box which is also from videocon d2h.
Below are my details:
Customer id:[protected]
Account no: 19915534
Register mobile number: [protected]
Name: ravindra sukhdeo gardi
Product: 40 inch ddb product
Issue:
When i brought this videocon tv it has inbuilt hd setup box, it was showing hd channels, even still 31st december 2018, i was viewing the hd channels....

I've recently shifted to a different area within Hyderabad and my privileges started as soon as i called customer care. They say videocon doesn't have disconnection policy and they asked me simply Stop the recharge.
Next point is my relocation, i got about 50-60 calls from agents everyone asking what's the problem ( no one have any info why the request was raised), after i explain then about relocating they simply say someone else...

Hi,

I am a customer of videocon d2h and during recharge, my balance deducted from my account but recharge is not successful.

I am taking followup by mail and call from 26th june but still, i didn't get a refund.

It's very unprofessional from videocon team.

I want this to be escalated and proper action should be taken on videocon in manners of poor service and troubling customer.br...

We are a customer of videocon d2h connection (Customer id[protected] and are unable to view most of our paid channels since last one month. We have repeatedly made complains to videocon customer care and everytime was told technician will be coming within 24 hours but unfortunately no body has visited to our place till now. We have paid our subscription of which balance of 1400+ is lying with them. If they are not able to cater our complain...

I purchased 2.0 T Videocon Split AC on 18/05/2016 from K.K.Sales Pvt Ltd, 7/3A/2C Clive Road, Civil Lines, Allahabad. It has 04 years of warranty on Compressor. The AC works very well in first two years followed by gradual decrease in cooling. When I filed complaint to Videocon Customer Care Cell, every time we received an untrained (even without ITI) mechanic. It is hard to believe that such a reputed company is hiring unprofessional to...

I recharge for 445 rupees and told them to change pack new diamond but they changed it into south gold kids pack and the validity also shows for 14 days and they charge 200 rupees for technical problems and customer care representatives talk rudely and laugh at issues and don't give their office and address and say we don't have office. Please help big issue in gurugram haryana....

I am existing customer of videocon d2h, customer id is 22xxxx370.
Yesterday i were discussed with d2h customer executive, he check
My account details and suggest pack i. E value combo for 3 month amount of
493, for 6 month amount of 799 and for 12 month amount of 1299. The same value combo pack checked on https://www.d2h.com/Recharge/RechargeDetails and
Then only recharged value combo pack on 15/06/2019 my...

Customer account number: 43542255

On 30th june, 2:00 pm, videocon d2h representative visited my place as my connection had disturbances. The representative changed only 1 cable connector and charged me rs. 150 for the connector.

The representative refused to provide me any receipt for the charges and refused to deduct the amount from my account (As it would be recorded). I am highly confident that the connector...

Without informing debiting our money from our account.Customer service. I I’d not hearing our complaints especially supervisor.bad service un necessarily disconnecting our phone.They are not taking any actions.Their own purpose they are debited 200 rs from our account.continuosly 3 months we are complaining .today more bad experience from supervisor....

Hi, i have recharged for 300/- on jun 24th however the d2h is stopped working and they are saying the entire setuptopbox need to be replaced as its not booting.

While at the time of connection, they promised for free replacement of settopbox, later on they are not doing.

I have called so many times, but there is no resolution,

Please fix this issue otherwise i file consumer complaint.
br...

I am calling them from the past 4 days daily for address change and re-installation but still no response from their side and they say that it will resolve the next day but still no resolution.
I have a good amount of recharge balance in my account. Now who will pay for the loss for which i am not able to see due to their worst customer service.

Customer id : 5839233...

I have Recharge d2h videocone Rs.322/- on[protected].But my set-top box is not working.On TV screen "signal not availabe" message.I have complaine to customer care to provide engineer to start set-top box on[protected].They promised me to engineer visit in 24 hours.But till today egineer never come and my dth b/c is 259.98 in today without service....

Sir, on 26/06/2019 near about 8 pm, i have recharge my d2h videocon account as my previous recharge ended last night. Money was being debited by net banking. But evenafter d2h not providing any chhanels to show tv. I have called to customer care after 6 to 7 attempt but surprising they were not showing interest any this problem & told me to wait 36 hrs. It seems so causal approrach to me. This is not the first time happened like this way....

I am fed up from your service. Every month whenever i recharged you guys give problem... Nd asking to pay 200 rupees for your engneer without any fault from our side.. Now i have recharged with 329 rupees and channels are not working. Called customer care ten times... Wait for one hour and now they are saying we are registering your complain and our main will visit you tomorrow and you have to pay 200... Are we mad that evrytime for your...

I called d2h Videocon customer care representative to install dish antenna as I relocated to some other City. Despite following up with them multiple times, I did not hear from anyone of them. Then finally I called some local electrician to fix the same as we had to watch IND Pakistan cricket match, we couldn't afford to wait for any d2h engineer to get it fixed as it was already too late.

2 days later I received a call from...

I had lodged complain on 24.05.2019. Till date no body attended the same. Minimum more than 70 times I had contacted in ur toll free numbers. But till date my problem has not been solved. So i want my Balance to refund.Oterwise i will take necessary action at Consumer forum. My customer Id is[protected]....