Vodafone India Complaints & Reviews

Vodafone has been activating vas on my mobile without consent.

For the last 3 month these services have been appearing on my bill.

I've followed up with vodafone multiple times to de-activate the same and it was communicated that the vas have been blocked on the numbers.

3 confirmations have been sent that these services have been de-activated, however, i continue to get sms alerts that i have...

Get 2.5 gb data per day, but data is deducted without usage. Do not get any message for data deduction, data is shown in vodafone app as well, next second all data is gone. There is also deduction of main balance. It goes to 0.00. All the balance is deducted along with the data without any message for the usage of data. Not just once, it has happend many times. When call customer care, they don't even listen to the problem, try to just divert...

Sir
I am from aklera and use vodafone 4g
But speed is very poor so i call 198 number and lodge a complain the executive told me our technical team will contact you
After 10 days when they did not contact me then i call again on 1 april 2018 executive request me to hold the call then after few minutes he cut the call.
I am so embarrassed by this type of poor response.
So i want to lodge a complain against...

Vodafone india have deducted rs. 99/- twice when i was in muscat as international roaming charges
Without any usage and that too in negative amount. I mean even if balance isn't there they deducted 99
So frustrating and disappointing it is.
Using this sim card since last 12+ years
No prior confirmation from them to me
I need answer from them why the hell this has been done?
Is it reward for associating...

Date: 1/4/2018

To,

The manager (Operations)
Vodafone
Bangalore circle.
Karnataka.

Dear manger sir,

I am writing this letter from bangalore.
Sir, i am a common man and i am using my tele services for contacting my well-wishers and family.
Recently all over india there is a fake and nonsense publicity in the name of lte - volte /4g services -br...

Dear sir/madam,
Recently i have recharged an unlimited package of rs399 where the call and data are unlimited. I had a balance of rs 15.49 in my account. Today, i received a message regarding the activation of a value added serivce, which i had not activated.
I request the authorities for the deactivation of the value added serivce and to refund the money i have lost.

Thank you...

I am a vodafone user over a year. Recently from last month i am facing issue of negative balance. Once i saw, i called customer care and they refunded the balance. They activated some vas service. This happened twice and both the time they refunded. They suddenly on 25th march, 2018 they activated international roaming. I have not send any request for international roaming. I called the customer care, they said i have send an sms. I requested...

Sir/madam,

Request you to disconnect my postpaid connection and my number is [protected].

Since i am travelling onsite. I need to close before i travel. I did not get proper response from customer care. So i am submitting this request. It would be highly appreciable if you look into it with priority and help me to close this request as soon as possible....

I have applied for portout once on 2nd feb and than again on 9th march, i have even over paid the billed amount of rs.160. I was informed by customer care personnel that bill for the month for march is not generated yet (1st april 2018). I am a resident of assam and as per my knowledge porting number validity for 30 days here, customer care forcing me to regenerate porting number. I am not getting the reason why vodafone not letting me to...

My mom visited the vodafone store in rasipuram area. But, that dealer is worst in his words. That shop was located in dhanalakshmi tower, rasipuram. He has scolded my mom and he rudely said that you can complain anywhere even to vodafone customer centre. This is worst response to old age people and senior citizen.

We need to change my mom number to vodafone postpaid to prepaid. This the number [protected].
Please, fix...

I was recharge my vodafone to buy something but it cut rs. 1269.74 access fees, for what reason i will pay this amount to access fees please refund my payment or i will port my sim immediately. My vodafone number was [protected]. Please help me out of this, it's urgent i want to buy something immediately so can you reply me right now. I will recharge of rs 1499 and it cut rs access 1269.74....

Mobile number - [protected]. I wanted to port to airtel network and placed a porting request on 25 march 2018 (Porting request number va141792). I paid rs 600 to vodafone, double the amount of my monthly bill plan (Rs. 350 per month) so as to clear any outstanding and get the porting done efficiently. When the customer care executive of vodafone called i made it clear to them that i wanted to port to airtel.
On 31st march i received...

I have send mnp request on 22/3/2018 for porting from aircel to vodafone. Its been more than 7 days and porting has not been done to vodafone. When tried to contact aircel ivr services they say the number is not a valid aircel number where as i got mnp on the same number and on the other side vodafone says they didn't received my number for porting even though the person in vodafone store says that he has already send my porting request to...

I recharged an amount of rs.- 159/- (Vodafone) from a retailer on 29/03/2018 morning. It was shown in my offer. The offer was unlimited call + 1gb/day net for 28 days. But when i recharged the offer amount then no unlimited call or 1gb/day net for 28 days was given to me. But a balance of rs.- 131.75/- was credited in my mobile number account. Then i called vodafone care for the problem, but they ignored the topic & told me that no offer...

I have vodafone account since 20 years. Atleast six times so far amount was deducted for some programmes not accepted by me. As there was sufficient balance in my account with net facility, i stopped later by having zero balance in my net connection. The problem was solved. Recently i took a 459 pack with net and free talk but it had about 100 rupees balance. Yesterday at 6.29 pm i was told that rs 75 was deducted for tv all channel pack....

This is Ravi Sharma holding Vodafone Prepaid customer from last 7 years (My no. [protected]) and my connection has been suspended from 27/03/18.
On Speaking with customer care they informed that a Vodafone no.[protected]have some payment due for 350/- therefore the company suspended both the nos.
I checked with my friend who holding Vodafone no. [protected] from last 3 years, about the same where she informed me that she has done...

Vodafone keeps saying that they will upgrade 4g network towers in girgaon, mumbai area however it's been six months now and no change. Vodafone service sucks in mumbai city. Your sim technology is outdated as my samsung s7edge phone cannot detect my phone number automatically whereas jio number is auto detected. Vodafone needs to upgrade their technology, hire people from japan, korea or china....

I shubham raj of dhanbad jharkhand vodafone no. [protected]. I complaint to custumer care that i cannot send or receive messages to anyone or from anyone. They told it will be resolved within 4 hours. But they dosen't did it. So i have many problems with this. This is my replacement no. Which is done in november 2017. So please try to help me fast to solve my problem....

I give request for disconnect my vodafone mobile no in january 2017 and my request success fully processed and fully due paid and i received a refund cheque. Also a vodafone representative takes conformation for closed my vodafone mobile no. And i give my conformation for closed my account after fully settled.

But after two month latter i received a invoice. So, for safer side i contact vodafone help deck regarding bill and...

We are using vodafone since last 2 years and paying bill on regular basis. I am corporate plan user and using two numbers [protected] and [protected] from genpact and using plan of rs.199 but from last two months my plan has changed to rs. 499 red plan without any notification to me. I have called customer care many times but do not find any resolution. I am not going to pay bill this time and will port this number of do not find any response...