Vodafone India Complaints & Reviews

I was a post paid customer till feb 17th 2018 and got converted to prepaid and i cleared all the dues before converting to prepaid, unfortunately amount got deducted twice from bank account and they acknolwedged we will refund you the amount to your bank account with in 30 buisness days and in the month of march 18th i got a message this has been credited to your vodafone prepaid account were i was very stuned and went to vodafone care they...

My vodafone number is charged very high bill amount (1035 Rs +250 Rs GST) saying dialed some special number for 115 minutes. Which we never dialed and no reason to call that number (56781, 1700 they call it as special number for gaming and astrology)

When i tried to call customer care for at least 50 times call is connecting but after connecting it is going in mute im not able to talk to them.

I visited store...

I was told that i will be on 299 plan for unlimited calls local n std, 30 gb 4g data etc, by a sales agent, this was when i was with aitel, this was the offer given to me to move to vodafone, but m on 499 plan without any information, when m calling customer services they are not giving me a resolution, false promises provided again and again, they told they will rectify this issue withing 24 hrs from 10th march, but there is nothing, vodafone...

Dear respected sir,

Really i help less so that today coming to complain against one of leading telecome company "vodafone".

I am old user of vodafone. So many years using there postpaid and prepaid connection. Today i am coming to against vodafone for my mobile no [protected].

This connection completely using by me as i have a another postpaid connection so that this no not use few times. All the...

I have done a recharge rs 45 via paytm for mobile no. [protected].
In return i got this msg from vodafone: "rchrg of mrp rs 45 on 26/03/18 successful. Tlktime rcvd rs 2.74, gst rs 6.86, access fee rs 35.40, new bal rs 0.01. Transid onr[protected]. Dial *111# for a/c info.."
Now can anyone please explain to me that even after deducting the gst of rs.6.86, why was the additional amount of rs.35.40 was deducted under the subtitle...

Mr. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam district
Pin 682314.
Landmark puthengady cross
Mob.[protected]
Respected sir i as a customer of vodafone. I have registered 2 complaints for the no coverage issue in home. But the company never solved the problem sir. If i turned the mode into 3g only, the signal bar showing empty. And if i turned the mode into 2g 3g lte mode,...

Recharge of rs 25 was done today by me from which i received only 1.25 rs of recharge and 19.81 rs was deducted as access fee and 3.91 as gst... Is it fare to give just 1.25 rs of talktime by paying 25 rs.. Waiting for response as soon as possible or else i will have to think about changing the operator....

Claim number:[protected] .It has been a worst service so far. in December 2017 these guys called me and told they are coming to pick the phone almost everyday, but after one month of follow up, atlast they told me there is no pick up in my area.Then I opted for self repair.I repaired and sent them all bills except the original invoice and service bill.They asked for same and I also sent them that which was delivered to them on Feb 15th. I...

Mobile num [protected] was recharged of mrp rs 198 on 28/12/2017 and
509 on 08.03.2018 sucessfully.
Talktime received rs.0. Gst rs 30.02, access fee rs 167.80. & talktime received rs.0. Gst rs 77.64, access fee rs 431.36
Final balance rs0.0 & -13.
What is this access fee is charged for.
Kindly give the explaination for the same.
And looking back for the refund of the same.
Trans id onr[protected]...

I have been primarily using my phone only for incoming messages (Otps of bank). Since i'm on international travel i very well know incoming/outgoing call rates so always avoid making calls or messages. I have been using this service since 2 years now...

However, i'm currently billed very high rs.1500 (Because o[censored]sage charges - which i have never made). I have internet at my home and cellular data is always turned off on my...

Hello,

Me and my family are vodafone customers for decades. For the past couple of years, i have always used vodafone online recharge system to recharge the vodafone connections of our family. As of late, i find that the online system is corrupted in the sense that every time i attempt to recharge online, i am reaching the last step of the recharge, entering the otp code, and then the money is deducted from my account but...

Hi,

As per my last communication dated (17th of march 2018) via email and
Call, i paid my all pending bill and requested to temporary close my no.
Because i wanted my number to convert in prepaid,
After this somebody call on my alternate number on 22nd march.
He is from vodafone and his number is [protected]. He asked that did u lost
Your phone number, i told him all the story that i am wanted...

Hi,

I got a new phone in december 2017 and opted for the vodafone red shield device security which looked promising to protect my expensive phone.

So while i activated this service, they did not ask anything while activating the red shield example - from where did i purchase the phone, if someone gifted me, if i bought a second hand phone, etc.
Neither they gave me any tnc list for claims. They just...

This is very ridiculous that the vodafone service provider is taking extra money form the customers in the name of "other credits /charges.

Even after paying regular bill vodafone is taking extra hidden charges from customers, and are doing fraud with the public

Its been a while i switched to postpaid services and my entire group uses vodafone. After all this one fine day i find extra charges in the bill with...

Pathetic telecom company vodafone demanded postpaid bill payment to start the new prepaid mnp (Uninor) no.

Vodafone asked to pay the bill of old vodafone postpaid connection against starting new mnp (Uninor), wheres the bill (Vodafone) was already paid one year back in advance as per bill cycle calculation at vodafone store, before porting it to airtel.

Ref. Id [protected]...

I don't want to say hello for your services (Vodafone)

Recently i called to vodafone customer care for deactivating unwanted msg & calls but reaction by executive is he doesn't know how to speak with customer rich vodafone company bad culture, instead of solving the issue he told me to port to some other network or cut the call, you are not only a customer of vodafone ect... And finally he only cut the call his name is mohamedbr...

I'm using vodafone postpaid connection with cug gog plan, on mobile no. [protected]. I have been charged wrongly for vas services frequently while i have not used/applied for any vas services.. Last month i was charged for 50rs and now this month 99rs. This is very irritating because with having corporet sim you cannot start any vas on your own, you have to go with proper authority. Resolve this issue as soon as possible...

Its very sad to post a complaint regarding vodafone service. I have reacharged the some of rupesss 339 on 11 january 2018. Its expiry date upto 2018 april 15. The offer shows.in the case of outgoing call the amount deducted from main balance. Didnt get anymore benefits. This complaint cant register at customer care. Have some connection problem. So kindly request you contact me or register my complaint as earliest as possible. My contact...

Client number [protected]

Vodafone activated wwe zone subscription in my mobile phone without my consent or without any intimation and deducted money

Contacted customer care and deactivated the service.

Yet during the proceeding three days, they again reactivated the same subscription and deducted money.

Each day i deactivate subscription, only to find vodafone renewing it again...

Hi,
I am having prepaid mobile no [protected]. Since two days vodafone deducting 20+ rs from my recharge amount. Yesterday i called their customer care number they i played game but i haven't played any game. They refunded my amount but not complete amount and because of their i had to call their customer care number they deducted 50 paisa. Now today same thing happened 20+ amount got deducted now for refund again i have to call them...