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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 342

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R
rohit2222244
from Noida, Uttar Pradesh
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regarding extra charges

Address:Jaipur, Rajasthan, 302002

In January month bill i was charged Value added services which i never started i got a refund and i asked the Vodafone service provider to stop it permanently. but again in February and March month i was charged again for value added service of approx 3500/- rs. when i filled a complaint again regarding it they told me that your request is not acceptable. my Vodafone number is [protected].
why i pay this much of amount which is a purely...
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K
kake1
from Agra, Uttar Pradesh
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not getting lode

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:[email protected]

Hi i am aditya and i have a searious complaint againt vodafone destributer and rm
I am not getting lode from 10 days my custemer is going back i am getting loss

I have also call reaterler help line but nothing happens they have given rm number never pic the calls thats how your staff work
Careless rm is working in your team

If he dont want to work why u have given him the job
We are facing...
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V
Virendra_nath
from Mumbai, Maharashtra
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rs 1200 inappropriately towards dialing 51717 which is incorrect

Address:Mumbai City, Maharashtra, 400101
Website:myvodafone.vodafone.in

My phone number [protected] has been inappropriately charged an additional of Rs 1200 towards dialing 51717 which is not true. This has shot up the bill amount to Rs 1839/-. My regular bill has always been in the range of Rs 300 to 400/-.

Here are the call Details
Call Date / Time : 21 MARCH 2018 7:13 PM
Call Duration : 19 Min 10 secs

Upon investigation it has been observed that there are many consumers...
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S
sweta_1206
from Nagpur, Maharashtra
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my number given to someone else without my permission

I was using this vodafone number for my business only on whatsapp. I removed the sim as i was planning to buy new handset only for my business after purchasing when i inserted the card i was not getting network so i went to vodafone store. The vodafone team is telling me that i didnt use my card for 2 months they gave my number to someone else. I had also linked my aadhar no with it. My customers are complaining that someone else is answering...
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D
deepa821
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

@vodafone india, fraudulently charged money from customer

Address:Gurgaon, Haryana, 122001

Hi, this side deepa yadav, i have used vodafone postpaid services, as my current plan is 399 which include free all local std calls with 20gb data per months and i have already install vodafone app into my cell phone to track mobile internet data but on 31th march i have around 6.5 gb data was left as per vodafone app data tracking system, without notify me they charge 499 rs as internet charges even i don't have consume the over limit data....
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A
Angira Bose
from Bengaluru, Karnataka
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wrong contact number for a vodafone store

This complaint is regarding a vodafone ministore in girish park, kolkata, west bengal. The contact number provided are non existent and not reachable for a very long time. The numbers (Gathered from google search) are :[protected]
[protected]
[protected].

For a small query also it is always not possible to visit the store from a different part of the city....
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A
Arpan_Mangar
from Kolkata, West Bengal
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"love tips" activated without knowledge

"love tips" service has been activated on my vodafone no. Without my knowledge and now i cannot find a way of deactivating it. It is really annoying. My account has been debited and it will continue to be debited unless the so called love tips is deactivated. If i try to deactivate it by calling 198 or via sms it says no vas service active. Plese help me deactivate it as soon as possible....
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N
Naman Gautam
from Dimapur, Assam
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unknown and high access fee.

I recharged my vodafone no. On 6th april 2018 of rs 199. And the vodafone company deducted 168.33rs on the name of access fee. I am taken aback by a shock that why such high charge is marked.
This vodafone company is going cheap day by day for money totally exploiting it's customer. It's better to use some other company rather than this useless vodafone and i also suggested my acquaintances not to use vodafone.
#greedy vodafone....
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B
baishalic01
from Chennai, Tamil Nadu
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number blocked with false accusation of telemarketing

Address:Bangalore, Karnataka, 560066

My number [protected] has been blocked last night citing that i have been using it for telemarketing which is a false accusation. I call my parents and friends only. I have visited multiple times in vodafone store asking them to show me which telemarketing message i have sent from my number but they couldn't show. They went on saying that they are helpless and i should contact trai directly on this. This is extremely bad as without any proof...
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N
Nayan mondal
from Mumbai, Maharashtra
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offer change after confirm by sms

Today morning i show a offer by dialing *121# that 84 days validity with Rs.396 which is also confirm by customer care sent a sms (screen shot attached). When i want to rechg. Via voda app showing error(screen shot attached), then i call 3 times customer care, they are tell me that offer validity expired.

Is the offer change within a minute? If change, why not customer care exe. tell me that it may be change within few minutes...
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A
Aditya.Sharma
from Pune, Maharashtra
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no one care even if you drop any email to ceo

Address:Jaipur, Rajasthan

I want you to take this issue at the highest level of escalation within Vodafone.
I had port my number from Airtel to Vodafone in January’18. At that time, I have cleared all my dues with Airtel and my number got successfully port.
All of sudden something went wrong and my number’s outgoing calls are barred since yesterday and this happened without any prior information and alert.
I have called customer care team...
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E
Ernikhilgupta24
from Mumbai, Maharashtra
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wrong bill

I am writing this compliant for my vodafone number [protected]. From last 4 months vodafone sends me the bill for more that 1400 and everytime i have call then to correct the bill.
Now again they do the same thing send the bill of rs. 1400 and their customer service denied to waiver of this time.
Every time they have the same thing that you have subscribed they labla labla. Services.
Please take strong action against...
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D
DeepanshuGupta
from Gurgaon, Haryana
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charged rs. 1162 for calling special number 51717 which I did never call

Address:Bangalore, Karnataka, 560043
Website:www.vodafone.in

Charged Rs. 1162 for calling special number 51717.

They say on 28/02/2018, I called special number 51717 for 81 minutes.

I never called this number and I do not see any such entry in my True-caller logs.
I talked to there customer care but they keep on repeating the same thing.

I have never made such call and I want this charge to be revoked....
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2
21mayarao
from Mumbai, Maharashtra
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harassment by vodafone operatives

Address:Mumbai City, Maharashtra

Continuous calls and threatening rude messages from your representative despite the excess billing issue under discussion and not yet satisfactorily resolved. The excess billing was on international travel where background apps apparently were consuming data despite us taking the local sim in the country. Vodafone rep did not advice that we should remove the card or put off the data roaming. After speaking several times to nodal officer no...
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N
NavSinghW
from Delhi, Delhi
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mobile numbers being used for marketing

Calls & sms received from: [protected], [protected], [protected], [protected], [protected], [protected], [protected], for marketing, collections for the wrong person, threatening sms etc.

Extremely bad language used and no reason heard.

What is worse is that the calls are being made to a lady, who knows nothing about the offerings and she is threatened with abduction, rape, family problems etc

Request...
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Address:Bangalore, Karnataka

I got this number ([protected]) cancelled last year, 2017 december
(Sr no :[protected] and i got the confirmation for same
Via email.

I sent this confirmation email to customercare
(Taj a safina) on february 14th when she sent me demand
Letter.
I got another notice from poornima shenoy and vodafone karnatka, legal team on march 20th, and
I called jennifer on the mobile [protected]...
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T
Tiina Jeskanen
from Thiruvananthapuram, Kerala
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service temporarily withdrawn

I got my SIM card 2 days ago from Pondicherry Vodafone store and I have been using it since then. Tonight I tried to make a call and it says service temporarily withdrawn?!? why and what can I do to activate it again? I can't even call to your customer service. This morning it worked totally fine. The mobile number is [protected]...
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M
Mahima Tarika
from Hyderabad, Telangana
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sim temporarily out of service

Address:New Delhi, Delhi, 110058
Website:www.vodafone.in

I have a vodafone sim, number- [protected], which I am using for all my bank transactions.
But till 31st march I was able to successfully use it as I could receive OTP's but thereafter my sim got deactivated.

Upon contacting the vodafone store addressed "C-92, Jail Rd, Block C, Fateh Nagar, New Delhi, Delhi 110018", they told me that the only way out is to buy a postpaid sim which will be activated with a package of...
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B
Briform
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I confirm right or fraud

Address:384140

Dear Sir, I will received txt msg Indus Tower dwara 3G/4G high speed multimedia tower apni khali jameen aur chhat par 72 hours me lagvye call Uchit advance, uchit Kriya- [protected] 26/03/2018. After I contact this no.
And process to tower installation in my land.say me 1200 RS send processing fees. And I send by paytm. After make my file send me. In this file noc charge 25000/- deposit account after start work.
Sir please help...
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B
bhawnajha
from Mumbai, Maharashtra
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sim activation

Address:Faridabad, Haryana, 121001

I lost my sim and report to block it.
I requested for new sim and said that i will pick up from vodafone store.
I visited vodafone store and did all the process for activation. They said it will take maximum of 4 hrs to activate it.

Today it been more than 42 hrs but by sim is not activated yet. I have called 20 times to customer care but to no use....
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