Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 352

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hariom1018
from Rajaldesar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about network problem in 4g data relate

Address:Mumbai City, Maharashtra, 400013
Website:www. Vodafone.in

Sir i am vodaphone user my no [protected] i complained vodafone against network speed related on 8 march 2018 complain no [protected] complain officer giving me altimate to complain resolve till on 13 march but he is not take any action about my complain. Today i am again calling on costmer care help line [protected] senior office tell me you have received complain call but i am not receiving any company call and he is again tell the complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashadiya
from Jhalawar, Rajasthan
Report
Copy

recharge at wrong number which are out of service

I recharge at different number which are out of service.I want to convert my recharge to another number or refund.I recharge by jio money wallet [protected]. the number i recharge is [protected].the customer care service are not satisfactory.they clearly refuse to return my money or convert amount at other mobile number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pooja0509
from Delhi, Delhi
Report
Copy

sim replacement request not placed

I lost my phone so requested for sim blocking immediately. Afterward i submitted the form for sim replacement at kochi, kerala vodafone center. I was told that my new replacement sim would be activated within 48 hrs, however upon calling the customer care after non-activation of sim i got to know that the sim replacement request was not put by the mentioned store at all!! Highly # customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh7500
from Pune, Maharashtra
Report
Copy

got abused in vodafone store

Address:411017

My father's sim card broked, so we went to vodafone store named kavita communication in nakhate nagar, thergaon. They said i=the concerned sim is registered on my name and requested me to visit the store. My father and brother explained them that it is on my fathers name but they did not considered it and the person sitting over there said to leave them. I then visited the store with my brother. I saw there was a girl sitting behind the counter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harman Preet Singh arora
from Bhawanigarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp 9855500561 aircel to vodafone complaint

Address:141001

Its harmanpreet singh here and my number is [protected]. I have requested for mnp from aircel to vodafone and they have approved my request but the aircel network has not gone so my vodafone network has not activated, also i'm not getting any calls or messages so please solve this problem as soon as possible. This number is registered everywhere like banks, aadhar card etc so i need it urgently. My alternative number is [protected] and my email...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikran Waiba
from Bengaluru, Karnataka
Report
Copy

my recharge has been deducted

Address:577004
Website:Www. Vodafone.com

I want my balance back what you vodafone company is doing without confirmation any thing you are deducting the balance. I found the worst facilities in vodafone sim if you don't give my balance back than i am going broke this sim and never used and also tell all my friends never ever used the vodafone company sim. Because this company is one of the worst i had ever found....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jj2
from Ernakulam, Kerala
Report
Copy

not able to recharge

I recharged my mobile twice and the recharger showed the the transaction as approved and my money was deducted but i cannot avail any of the offers and my phone shows zero balance! I recharged through ez recharge and they show that it is approved. I have yet to recieve any messages. I have not linked it with my adhaar but still it is no reason to invalidate my recharge. The offer that i paid for is the 199 & 198. I can still call through...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joydeep Bannerjee
from Bahula, West Bengal
Report
Copy

bill received after payment

Address:Kolkata, West Bengal, 700050

Sir, i am doing this complaint on behalf of my wife, moulika banerjee. She had a vodafone postpaid connection ([protected]). On february we put our request to vodafone to deactivate the service and also we paid all the remaining dues. After some days vodafone customer care also confirmed the same and noted the deactivation request. Now despite all the procedure is over i got a new bill from vodafone on 11/03/2018. I immediately called vodafone...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Dongre
from Thiruvananthapuram, Kerala
Report
Copy

pathetic service by vodafone india and hectic treatment by vodafone agents

Address:Mumbai City, Maharashtra, 411011
Website:Www.Vodafone.in

Pathetic service by vodafone india and hectic treatment by vodafone agets. They had started useless services on my number and charging me for this. I have to call like everyday to custemer care to get it deactivated and to reduce charges. But still my data and calling services had been stopped. I cant even call to custemer care numbers but still i've been requested to call to 199... Check below

Hello.in response to your complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijesh@96
from Lucknow, Uttar Pradesh
Report
Copy

postpaid refund issue

Address:Sant Kabir Nagar, Uttar Pradesh, 272175

Respected sir/madam
Mai vodafone ka postpaid customer tha maine 22sept 2017 me port out karats jisse mera 48.56 ka extra amt paid tha but abhi tak refund cheque nahi mila hai, ek mai aaya tha 9 oct 2017 ko but uske baad abhi tak koi v response nahi aa raha h.
Here is the mail content that send by vodafone to me is...
Dear customer,

This is with reference to your vodafone postpaid mobile number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Patrawala
from Mumbai, Maharashtra
Report
Copy

postpaid to prepaid conversion 9819059015, 9594758011

Address:Mumbai City, Maharashtra, 400022

I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional.

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't want to go for new number i need this number with pre paid.

I am already complaint to customer care they didn't respond.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Who_Am I
from New Delhi, Delhi
Report
Copy

mnp problem when porting out from vodafone

I applied for porting out my mobile number from vodafone on 25 feb 2018. The porting request number is vd193563.
Vodafone called me on 26 feb to understand the reason for porting & when i stated that i need my number to be ported out because of personal reasons, they fraudulently changed my package to a very costly package without my consent and canceled my porting request in their system. I never got intimation of this cancellation.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yamantiwari
from Noida, Uttar Pradesh
Report
Copy

false bills

I was using a vodafone postpaid number from a long time.in april 2017 i shifted to europe and then this number was rarely in use after may 2017 this number stopped working.. I contacted vodafone india about the issue. They asked me to pay unnecessary bills of 5000 to restart the connection by applying some unnecessary roaming charges. After one month this number stopped working again. When i enquired about it. They told me that it has a pending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Irfan Ali Mirza
from Solapur, Maharashtra
Report
Copy

harassed and wrong communications from vodafone representatives

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.com

Very pathetic service, wrong communications by vodafone. My one n half day has been wasted by vodafone i moved from airtel few days before and at the time of verification one guy came and took my photo and adhar cards nad asked me about my salary and my post i hold in my company and annual income as i owe vodafone something and later i contacted vodafone and i was being asked to visit voda store did the same. Now i am being asked to for pre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunath Chekuri
from Hyderabad, Telangana
Report
Copy

not allowing to cancel or port my postpaid number

Not allowing to cancel or port my postpaid number. Not providing the support as well.

Requested multiple times to accept the porting request from vodafone end. They cancelled the request without informing the end user.

Waiting so long and took a new number. Now requesting for cancelling the vodafone postpaid connection.

They are not taking the request....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Damodar Reddy C
from Mumbai, Maharashtra
Report
Copy

postpaid activation without my concern 9742644677

Address:Bangalore, Karnataka, 560049

Dear team, i have taken new post paid sim [protected] and not activated and next day i have informed same to connection with whom i have taken. Surprisingly today i have received my email number been activated and i have got shocked. Request you to please take a compliant how come vodafone team can activate my number with out my consent and verifying my address. This is ridiculous services from vodafone and they are trying to cheating me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SZK
from Lucknow, Uttar Pradesh
Report
Copy

unable to send sms

Address:Lucknow, Uttar Pradesh, 226016

I have been to the vodafone care centre at bhoothnath on 6-march-2018 and also confirmed with vodafone customer care twice on 8-mar & 9-mar-2018 but both teams are unable to resolve the issue of why i am unable to send sms. It has been over 22 days now.
All my documents and aadhar card linking has been done.

I am very frustrated as i have to rely on other numbers to send sms.

Please help to resume the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik7575
from Raia, Goa
Report
Copy

I am complete about to give me the wrong information.

Address:Pune, Maharashtra

Hi, when i call your customer service to inquire the 84 days pack and then i got the information ki 84 days pack just 445 rs. And 90 days pack 509. And after i had recharged to 445 but my validity are only 56 days. Then i call again your customer service and telling my problem with senior. So i gave promise to your plan validity increase in 2, 3 { date : 8 march time 2 pm } hour's but still not received at 1.46 pm on 9 march.
And my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vk2018
from Hyderabad, Telangana
Report
Copy

vodafone postpaid wrong bill amount every month

Address:Bangalore, Karnataka, 5601012

Hi,
Each month vodafone people are adding charges for "value added services" even though i have not opted for it. Last month only i have asked customer care person to stop all the value added service and provide the adjustment for wrong charges. This month they have added usage charges as well even though i am having roaming plan where i will not be charged for outgoing and incoming calls.
I have tried reaching to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvamurugan Selvanathan
from Chennai, Tamil Nadu
Report
Copy

got a call from a bank rep and he was talking very rudely using abusive words

We got a call from an unknown number [protected] and he was asking some debit card details. Which seems some unusual ask of bank details. When werefused to share he was talking very rudely using abusive words to the woman who attended this call. We want to take action in these persons....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy