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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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+91 98 2009 8200
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 355

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U
Utsi004
from Kolkata, West Bengal
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false promises

Address:Kolkata, West Bengal, 711204

To whom it may concern,

This is to bring your kind attention that i am using vodafone since last few years but was never misguided.

I was about to port to airtel as i was getting better offer from them. So i received a call from the vodafone department asking the reason for porting. I explained the reason and i was told that i will be getting 399 red basic plan with a discount of 15% that comes to 339 and with...
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Darshan_chordiya
from Mumbai, Maharashtra
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data & network issue

Address:Mumbai City, Maharashtra, 400020

I am vodafone postpaid user from past 3 months. I have regular issues regarding call drops & data issues. I had told in december 17 that some upgradation work is going on till 31st dec 17 so there would be issues till then but after many complaints also till mar-18 a single problem is not solved & every time after waiting several minutes & several calls when i was able to talk to customer care representative he was always try to fool me or...
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yashwant162
from Mumbai, Maharashtra
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mobile location and cdr

Respecte sir,
I am mahender singh and have been your customer with mobile no [protected]. And now i have some issue and i need mobile location/ tower location with call details of 01 november 2016 to 02 november 2016 which will help me in my court case. So please provide me these information as soon as possible. So help me to came out of it and forward the same at my email id [protected]@gmail.com

Thanking you
You...
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Tripti Salunke
from Pune, Maharashtra
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internet balance and bad experience with customer service

Address:Pune, Maharashtra

Hi

My name is trupti salunke. My number is [protected]. I have been using your network since very long time. But i never experienced this bad service of yours. I checked my internet balance it was 978 mb at 16.20 today. I wanted to watch a movie so i started searching and suddenly i received a text from you guys that i have used 50% of my data. So i was shocked and checked my balance it was not even 50% in my account it was...
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S
shubham2100
from Varanasi, Uttar Pradesh
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extra amount to be refunded

Address:Ghaziabad, Uttar Pradesh, 201002

Sir i postpaid customer when visit voda store tolled to pay the 496 amount instead the bill the amount of 234 which i already paid. If i not do so the postpaid will not convert to prepaid and the excess amount will be given to me by cheque so i made the payment for mobile no [protected] but now when i tried to reach customer care no response is initiated instead i was told to call [protected] for postpaid help and when i called the no they...
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P
Pradhyut
from Guwahati, Assam
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unethical balance deduction

At 12 : 52 p. M. This morning (03/03/2018), i received a message that balance of rs. 35 has been deducted for mdlite.

I have activated dnd on my number and even flash message is deactivated. Pop up is blocked and i have screen lock and i am careful every time i use my mobile.

I checked for flash message at 01: 57 p. M. (03/03/2018). It reported flash message is deactivated on my number.

I immediately...
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A
ASHKAP
from Mumbai, Maharashtra
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upgradation of simca from 3g to 4g

Address:411001
Website:www.vodafone.in

Hi, i have started receiving text messages stating that i need to upgrade my sim to 4g or else the current sim card will not work/expire. Please note that i use a 3g phone and if this upgradation is done forcefully then the 4g simcard won't work in my 3g phone. Has this been done mandatory or its just a way to irritate and disturb the loyal customers of vodafone. Please advise where else should i complaint about this issue. I have already...
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Address:New Delhi, Delhi, 110095

We have been paying vodafone bills quite before due date in spite of they not providing proper services and network. We have written to their ceo mr. Sunil sood, their md mr. Balesh sharma and all other senior officials wherein they have acknowledged their inability to provide the network (In writing) but stopped our outgoing facitlity on non payment of single bill. We have suffered huge damages due to their autocratic and monopolistic behavior....
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Rs 21 was deducted from my account (Balance) for wwe zone pack without any confirmations. I want my money (Balance) refunded back on my account (Balance) it is because money is more important to me. And also want to deactivate that pack. Refund the money (Balance) to my account fast as much as possible. So i'am requesting to refund my money (Balance) to my account (Number) and also to deactivate this pack which got activated without any confirmations...
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S
Syed Barkathulla
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vodafone monthly bill

Address:Bangalore, Karnataka, 560043

I was with airtel and vodafone guys called me with a plan as below :

499/- plan with 100/- discount, unlimited local national calls, 100 sms every day, 40 gb data every month and the remaining gb data can be carry forward to the next month.

Jan month bill was fine but bill of feb they are charging me 849/08.

I called customer service they are not ready to fix the issue, i requested customer care...
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R
ramanan1974
from Chennai, Tamil Nadu
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vodafone message blocked

Address:Chennai, Tamil Nadu, 600064

My vodafone[protected] number was blocked for sms.

I asked to customer care they said that i have sent bulk sms. Actually, i sent one message to my own other two numbers. However, vodafone has blocked it as marketing message and blocked my outgoing messages. I have sent only the train ticket confirmation to my own family member as they are travelling.

Actually i did not do any kind of marketing. Always i send...
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chaitanyakrishnaV
from Bengaluru, Karnataka
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deposited money not issued

Address:Rangareddy, Andhra Pradesh, 500072
Website:www.vodafone.in/home-mumbai

Hi team,

I have taken the post paid sim card in vodafone store. Initially they collected refund deposit and after disconnection of the sim card as promised they have not issued my deposit amount.

After repeated mails and visiting the vodafone store there is no use.

Kindly please look in to this issue and please help me to get my deposited amount back.

For further details please...
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S
Sandeep Saraf
from Mumbai, Maharashtra
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misleading promotion and misleading guidance

Address:Thane, Maharashtra, 401105

Vodafone is adverting about red together plan and adverting if you add 5 number 20% saving on you tariff. I had vodafone family plan with 5 number and after speaking to vodafone i decided to move my plan from red family to red together. They deactivated my vodafone red family plan immediately and it has been 2 month from then they still haven't activated red together.

Now, because of misleading information given by vodafone...
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K
kesavanknair
from Chennai, Tamil Nadu
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vodafone connection message block

Address:600010

More than 2 month my vodafone number [protected] was blocked for outgoing sms. Today at last the vodafone customer care said that i need to register with trai. Actually, i am working in chennai and not doing any kind of business or marketing. I sents messages to my friends and relatives only without my knowledge they blocked. Kindly help to unblock.
Regards,
Kesavan
Chennai
+91 [protected]...
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S
shibivb
from thrissur, Kerala
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unauthorized deduction of amount

Rs 35 and rs 2 had been deducted unauthorized from my vodafone balance within last 3 or 4 days. I havent neither subscribed nor opted for this service but suddenly i see the reduction in my balance amount. Also i was getting other messages like "ayurveda pack couldnot be activated and holding your request if you recharge within 7 days". Similarly for "gamezina pack, entertaintment pack" and so on, which i have not opted/requested for. And...
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Vas service activeted without permission, now when i am requesting to stop this service, no one is listening properly. Customer care reply they will stop the service. I have requested many time but till the time service is activated. I think it is the way of mobile operator companies to active vas services if you asked why they have activated this kind of service they have good excuse that these services are activated with consent of customer....
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Swapnil P_Jain
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received even after 6 years

I bought a postpaid connection 6 year back and paid a security deposit. And vodafone assured me that your security amount will be returned to you after 6 months but its 6 years and didn't received any security amount yet. Vodafone india is doing this from years to all there postpaid customers. I will also send a rti request to trai regarding this. So i ask all vodafone customers to stay clear from this cheaters....
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A
Abhisheksingh12
from Nashik, Maharashtra
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wrong selling and higher charges on bills

Address:Thane, Maharashtra, 401107

I am feeling very ashamed and angry being a highly unsatisfied customer of vodafone, sinch starting none of the committment given to me was even prompt and exists in their plan
During my meeting with vodafone excecutive while porting my earlier subsciber reliance to vodafone, it was informed to me that for 1st 6th mth 30 gb data will be not charged for usage, in 399 monthly plan.
It is more painful to even describe that without...
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Address:Pune, Maharashtra, 411033

I have lost my phone which was having vodafone sim card with number:[protected].
Kindly block my above mentioned sim card.
I just dont want somebody else to use my contact details to get some leverage from my close contact.
I also want to activate it again so i am providing my number below
You can contact me on my current number :[protected].

Thanks
Kiran machale...
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S.Uma Maheshwar
from Jamshedpur, Jharkhand
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cancellation of caller tune (9986376753)

Address:Bangalore, Karnataka, 560070

I have been asking for cancellation of caller tune for last 2 years. I have been calling customer care and also sending emails. On receipt of my request for cancellation of caller tune, it is cancelled but immediately there after it is installed without my consent. When i call customer care again they say that i have reinstated caller tune. But it is not true. Please cancel caller tune permanently without reinstating caller tune again. Pl....
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