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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 353

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S
Soumendradas
from Pune, Maharashtra
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activation of sim basic red

Address:Pune, Maharashtra, 411020

I am a senior citizen. I was having vodafone basic connection since december 2013 on 6/03/2018 i visited vodafone store aundh road, khadki, pune. I wanted get upgrade connection to red basic. As per advise of vodafone employ of store i cleared the bill rs 650/- up to 6/03/2018 i was given 4-g sim. It was told by vodafone rep. It will be activated in 24 hrs. I contacted customer service on 8/03/2018 at [protected] but failed to get any positive...
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R
Redbulljason King
from Vengurla, Maharashtra
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stolen money

Address:403516

Vodafone is the worst. Twice in a month they stealing my money each time 5 rupees 2 days ago again stolen 5 rupee. I wrote them, they says i sent an isd message. As i have whatts app viber messenger skype. Why should i pay paid text stupid vodafone & deepali patil.. Vdafone stolen my money alwats when i call them they say i sent an isd message. My deduction history not showing. I asked them not showing. They keep stealing my money. I need...
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S
Shubhi Pradhan
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need to change the billing address

Dear Team

I need to change the billing address for my profile of vodafone. can you please share the instructions or make a change in your database

From the address in my profile
H NO 618, 3RD STAGE GOKULAM, MYSORE, MYSORE

To new address
H.No 51 Moh-Shahbad, Bareilly (UP)

Can you please let me know the timeline when it can be updated in my profile....
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S
Soumendradas
from Pune, Maharashtra
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mobile service

Address:Pune, Maharashtra, 411020

I am senior citizen . I was having Basic plan of Vodafone since December 2013.I had been to Vodafone Store at Aundh Road, Khadki, Pune 411020 on 6th March 2018 . I cleared the outstanding bill of Rs 660/- up to 6th March 2018 . I received Post Paid SIM 4G Red Basic. It was informed, it will be activated within 24 hours.With regret I like to inform you nothing has happened till now.I have called up the customer care [protected] but I did not...
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P
Pranav Krishna Unni
from Mumbai, Maharashtra
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need a refund - failed online payment

Address:400102

I used my vodafone mobile app to recharge my prepaid number - [protected], on 8th march 2018 at 3:49 p. M.

The transaction failed, but my money was deducted.

Transaction number: onr[protected]

I need my money back asap, or recharge my number - bonus card - 509 - unlimited calling+ roaming+ 1.4gb/day 4g for 90 days.

Thanks in advance.

P. S.
I am a common...
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S
Sujeet Dhale
from Pune, Maharashtra
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postpaid to prepaid

Address:Pune, Maharashtra, 411046

[resolved] vodafone — convert from postpaid to prepaid

86 reviews
Govardhan reddy
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I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional.

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't...
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A
amsrock
from Mumbai, Maharashtra
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vodafone cheated complaint no 421094240

Address:400063

Hi,

Today i have visited vodafone galler goregaon east 10.30 am mumbai. Token no: 215

I have raised several complaints about internet not working fine, hence i wanted change my vodafone plan from postpaid to prepaid.

I asked the vodafone executive (Girl on the third table) that will my remaining data will be carry forwarded she said no if i go for prepaid plan. But if you go for lower postpaid...
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S
shiteej
from Mumbai, Maharashtra
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insurance redshield given by vodafone is bogus they are cheating us

Address:Mumbai City, Maharashtra, 400097
Website:vf.dsspro.in

Hi,
I took the vodafone red shield plan in december 2017, while walking on the road one lady pushed me due to which my phone dropped and my front screen and back side cracked of my samsung s8 as it is made of glass, i raised a claim with vodafone which was not easy at all.. I took 10 days to register my claim as their call centre phone lines (Red shield) never work. How ever i amanged to register my claim submitted alll my documents...
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Address:New Delhi, Delhi, 110045

Hi,
From last one month i am struggling with vodafone to link my number with my adhaar card online but vodafone care executives are clueless that and are not at all aware about what is going on their site. This is very said that no one from their customer service is aware about how to solve this issue. My docket no is
[[protected]]. Please check this and get this resolve as early as possible

Thanks...
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P
padmajakompella
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting the number

Address:Warangal, Andhra Pradesh

Good morning sir, I live in Warangal Urban, Telangana state.I want to port my no. from vodafone.I sent port request on 3.1.2018, 14.2.18 and 3.3.2018 . All the 3 times they rejected my request stating that I have to pay the due amount. I have no outstanding due.In fact i paid excess Rs.573 /- to vodafone.This is the 3rd time the rejected my request. No one is giving correct answer in vodafone store and asking me to contact vodafone consumer...
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S
Shihabudheen .K.H
from Chennai, Tamil Nadu
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customer support block

Address:Kottayam, Kerala, 686541

I am using vodafone service for the past 3 year, one year back i raised complaint against my number that is internet not working.. But they not resolved at that time after 2 week problem get resolved.. And customer crae number blocked... Till now i am not able to connect customer care.. So many times i contacted with other number but no result.. Number is [protected]...
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S
Sathyaprakash Khatri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised amount debited

For the month of January and February they have deducted ₹220 and ₹90 for value added services. So Requesting you to please process back my amount. Which has been told to your customers care . Those people says we cannot reverse the money as it's has passed away 2 month's. So please refund my money back to my accounts
The poor network and signal strength of it cannot be given good service please return my money back to me...
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E
EhsanAhmad
from Ambala, Haryana
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recharge not done but payment got deducted

Address:Chandigarh, Punjab, 160101

Hi team,

Today my postpaid number (+91 [protected]) got converted to prepaid. And after the conversion, i had recharge this prepaid number with rs. 199 but it was not get successful and i recieved below message from vodafone.

Your request to recharge 199 inr cannot be processed at this time. Transaction number is onr[protected].

Please do the needful as soon as possible.

Thanks,...
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S
Simnav14
from Chandigarh, Chandigarh
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recharge related complaint

A request was approved through Vodafone online transaction to mobile No recharge [protected]of order No o[protected] ₹575payment ID LPMP[protected] and the money was deducted from my account but the recharge was successful as in the attachment. As iI called the Vodafone customer on next day, registered a complaint but no referred number was sent to me.Again I complain on 3 March of this month a reference number has been received by me and...
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M
milindthombre
from Noida, Uttar Pradesh
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wrong sim got activated, and earlier working sim got deactivated

Hi,

The problem has doubled now and i need urgent resolution of the same asap.

My old sim (Corporate number) which got deactivated today :[protected]
New sim which was given to me (4 weeks back as replacement) and was supposed to be activated :[protected]
Today the sim which got activated as per records from vodafone store (I checked this from one of the viman nagar vodafone shop)...
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M
milindthombre
from Noida, Uttar Pradesh
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vodafone postpaid - sim activation issue

Address:400053

I have vodafone postpaid connection - [protected]. I was on corporate plan, which i converted to personal, i had submitted documentation 4 weeks back in mumbai vodafone branch and had received another sim. I was told that within 48 hours the old sim will be deactivated and new one will start working, i was supposed to then call 59059 to activate the sim. After 4 weeks, i am now in pune and suddenly my old sim is deactivated, no network connection,...
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Address:Unnao, Uttar Pradesh
Website:your co.

I had not dialed to any no. For which you had deducted charges of rs.45/= and rs.36/= in two different days within a month and it is called forgeary because my phone was locked both time but call was auto generated by you. First time you had deducted for jocks and second time is today for entertainment portal but i had never request you for any facility....
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BanwariJhajhra
from Jaipur, Rajasthan
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7291040244

Address:Jaipur, Rajasthan
Website:vodafone custamer care

Dear sir/mam i reacived a call from [protected] (Vodafone number). He told me that he is mr. Mark philip from uk and he came to delhi, india as a deplomatic officer to offer me a lottery money.
Dear sir i want to full detail of this candidate.
Please help me immidiately.
And send him full address &sim owner name to save me from fake calls.
Please immidiately send me the details on my personal email which is [protected]@gmail.com...
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Sakshi Waghare
from Mumbai, Maharashtra
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overcharge rates

Address:400065

Dear sir/madam,
I was using vodafone sim because of some reason i cancelled my services. My number [protected] was closed at jan before 18 jan 2018. Then to i was charged for february month. I was using that sim services only for call purpose, then to i am charged for downloading game. First of all i was using unlimited data plan, and second net speed was slow than 2g it was impossible to download anything. Then to without any notification...
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Manoj Patrawala
from Mumbai, Maharashtra
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postpaid to prepaid conversion 9819059015 , 9594758011

Address:400022
Website:vodafone

I don't want continue on Post paid, I need convert Pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- Rs. additional.

Previously my connection is Prepaid so I need convert it from post paid to Pre paid.

I don't want to go for new number I need this number with Pre paid.

I am already complaint to Customer care they didn't respond.
br...
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