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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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+91 98 2009 8200
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 395

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J
Jyotijoshi123
from Noida, Uttar Pradesh
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deduction of amount without my consent

Hello! Lifestyle pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.49 has been deducted. Your current balance post service activation is rs.160.13. To deactivate sms stop to or call 155223 (Toll free). For songs dial 1234 (Tollfree)

I never subscribed to any such pack and never clicked on any link.
I asked for compensation of my amount and was only unsubscribed...
+1 photos
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Lalitha Krishnankutty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online vodafone mobile recharge

Address:Alappuzha, Kerala, 689124
Website:consumercomplaint.in

Dear sir,

This is my complaint. On 17th november that via online recharge rs.250.00 has been credited my vodafone no.
Unfortunately no money has been made on the phone.

What i can do? How can get my money? Vodafone cheating to customer.
It is very sad and shame full act from your side.

One of my frriend told me, once they had lost rs.2000/-.

Why doing like this type...
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S
shashipandeyy
from Mumbai, Maharashtra
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postpaid to prepaid pune sim

Address:Pune, Maharashtra, 411057

I have been using vodafone postpaid since last 6 years and now i want to convert my sim to prepaid. Had raised a request for the conversion on 7th of november and have escalated this to the customer care several times since then. Now they want me to again go to the store and solve the issue myself. Why does vodafone even have a custoer care if everytie i need to visit the stupid store. When while giving the connection they can be so courtious...
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S
Sanjana Raj
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service taking money off my account and refuses to give cash refund, i found friend to transfer funds

Address:Pondicherry, Puducherry

Wow where to start. After two weeks of bad service i had none except advertisement from vodafone. I went to sri lanka, my friend put $on my phone only to be used up by vodafone alerts of roaming charges over and over i wasn't even using the service. I get back to reup my phone telling me i have a bill. Then my service doesn't work at all. I go back for refund they say they transfer to another sim card? Why would i want to buy another sim...
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T
Tarique Jani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account still not closed

Address:Thane, Maharashtra, 401202

Hi
This is to let you know that i had placed request to close my services with vodafone on 19/10/2017 they said within 7 days it will be closed on 27th i called to enquire why my services is not closed they said someone retained me what a pathetic way to stop cx cancelling a service again they raised request to cancel still today my services are not closed kindly help me to closed this pathetic services in which cx doesn't hav right...
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U
Upasana Saikia
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

there is no 4g network in my locality.

Address:Sonitpur, Assam, 784149
Website:[email protected]

We have been awarded lenevo laptop from assam govt. For outstanding performance in hslc exam. Govt provides us 4g vodafone dongle for two years free 4g net. But oops... Vodafone 4g network is not here.

Location:
Kawaimari
Sonitpur district.
Assam.
*the location is 24 k. M. Westward from tezpur township and 12km eastward from dhekiajuli town, in the district of sonitpur, assam.

Yours...
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B
bala0808
from Chennai, Tamil Nadu
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blocked messaging as telecommunicators

Address:Chennai, Tamil Nadu

I am not a telecommucator but they blocked as telecommucator. I send sms to my friends only rarely i called vodafone customer care they asked me register in trai but i am not telecommucator please help me to resolve this as operator vodafone must response but they are not responding they know whether i am sending sms or not then why they blocked me as trai why vodafone operators are not sorting this problem...
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N
Nilesh Tagalpallewar
from Pune, Maharashtra
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about recharge of rs 65/-

Address:Pune, Maharashtra, 413102

Vodafone,
its frustating i have recharge on 27 Nov 2017 of RS 65/- to received full talk time. But till date it is not received and when we call to vodafone customar exequitives they also give the wrong infromation. Vodafone service provider /caller are provide the wrong information & they are cheating with people....
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S
Sumedh Malpathak
from Mumbai, Maharashtra
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network issue

I live in nashik, gangapur road area, iam facing network issue in my house iam not able to receive nor send any outgoing calls from my sim card from last 1 or 2 weeks. It always shows no service or emergency calls only and does not even connect to the internet and also not able to send any text messages. Hope you will respond to the complaint and solve the issue as soon as possible....
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Amitkt13
from Lucknow, Uttar Pradesh
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customer service

I bought moto g5s plus from amazon. I was eligible for an offer because of buying a new phone. 60 gb of 4g/3g data spread over 6 months. The condition was as mentioned below

(Message from customer service
hello,

i understand your concern regarding the vodafone recharge of your order
#[protected].

i've reviewed your email and understand that you've recharge...
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T
Tanveer Singh Shekhawat
from Mumbai, Maharashtra
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not able to send sms to any number

I am not able to send sms from my newly purchased 4g sim to any number. The vendor had recharged my mobile no [protected] for rs.349 (Unlimited calling and 28 gb 4g/3g data).
Thinking that the recharge done by vendor must not have covered sms facility, i further recharged the mobile for sms pack for rs.15 through vodafone website.
However, i am still not able to send any sms. I tried calling vodafone care at 199 but ivr says...
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M
Mahesh Pawaskar
from Mumbai, Maharashtra
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activation of unwanted pack & deducted money

Address:Mumbai City, Maharashtra, 400025
Website:Vodafone

Vodafone has deducted money from my account and activated some gossip pack on my cell which i have never requested. And after making a call to customer care they have ready to refund my amount and told me that you have requested this pack. When i have asked them for my request number they denied. This has happend twice. Please help me in resolving....
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Address:Mumbai City, Maharashtra

I have visited vodafone, chambur, mumbai gallery and linked my aadhaar number with my mobile number on 02-sep-2017 against which i received a success email from uidai.
During vodafone camp in my office on 28-nov, i just cross checked if my aadhaar has been updated or not. To my shock, the representative confirmed that it was not updated and also confirmed similar non updation from many other vodafone gallaries. He suggested to go for...
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R
Reddragon
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upgrading my sim

Address:Madurai, Tamil Nadu, 625018
Website:VODAFONE

Getting message every time about my sim is expiring and its annoying to see it in my inbox every day, every morning. I have registered complaints (Having 2complaint numbers) and no action was taken till date (1 dec 2017), i have been using your service for past 10 years, this is how you treat your customers?
It doesn't take me to switch to other network with the same number. If you keep on sending this kind of false messages to my...
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A
ankitgarg30
from Thanesar, Haryana
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unable to send port message

Dear Sir,
iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to other network.
I have tried many times to send SMS to 1900 for Porting but, i am not able to send sms only for 1900... "message Could not sent" is showing.
Please help me in getting the resolution....
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R
Robin bhullar
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my security has not been refunded

Address:151204
Website:Vodafone.in

My self rani sandhu from vpo dhaipai, district faridkot... I was using a vodafone postpaid number for which i had deposited the security of rs.1000-/ but now i have ported out my number in any other company but from last 5 months my security has not been refunded... I am so fed up, every formality required i have done but my security refundation is yet pending... Kindly do something so that i could get my security back and should be taken...
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S
Sagar Bhutkar
from Pune, Maharashtra
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access fee

Myself sagar bhutkar, contact no. [protected] and i had done a recharge of rs.65 via my m - pesa app for the above mentioned number and in return i got this msg from vodafone : "rchrg of mrp rs 65 on 30/11/17. Tlktime rcvd rs 0.01, gst rs 9.92, accessfee rs 55.07, new bal rs -5.97. Transid onr[protected]." now can anyone please explain me that even after deducting the stax of rs.9.92, why was additional amount of rs.55.07 was deducted...
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S
sumit2882
from Lonavla, Maharashtra
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fake person sent from vodafone to collect document and cash

Hi
I am sumit deshmukh. Old customer of vodofone telecom. Some days before i got sms from vodafone service provider regarding new no. Which is similar to my existing no. Sms is "if you want this new number [protected] please call me on [protected] ashwin from vodafone". So i forwarded this sms to my wife priyanka deshmukh. And told her to call ashwin. She called ashwin regarding this no. After disscusion with ashwin. He sent a person...
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Y
Yogeshvyas
from Vadodara, Gujarat
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wrong charges

Address:Vadodara, Gujarat, 390007
Website:Vodafone

We are customers of vodafone since the start - more than 12 years. My relationship number has two mobile numbers both under the same plan - one is mine and the other of my wife. Both numbers have plan red499 which has unlimited talktime, 100 free sms per month and free internet usage. The only value added services we are subscribed to is 'missed call intimation'. We have not subscribed to any other services.
Both numbers are also on...
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G
Ganesh Bangar
from Bardoli, Gujarat
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severe regular network failure issue

Address:431520

I am residing at parli vaijnath district beed 431520. From last 15 days mobile network failing for hour and hour. India.in my location mass customer belongs to vodafone india. This shows very poor service indication of vodafone. Sudden network failure hampers the my connectivity and give huge loss, mentally, physically and economically. I am using motorola m handset for your information. Many customers are facing same problem at my location....
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