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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
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400013

Vodafone India reviews & complaints page 399

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S
from Vasai-Virar, Maharashtra
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recharge rs=399/but balance not done

Address:Thane, Maharashtra, 401504
Website:www.vodafone.in (eshop)

Payment id=jic[protected] made for mobile recharge ;date=23/11/2017, 10:57 pm ;mobile no=[protected] rs=399/_but nòt get any balance in my mobile nor refund my transaction amount rs=399/_ ; please repply & do needful. Thanks. My detail: sanjay kumar, barc colony tarapur, boisar, palghar, maharashtra - 401504, contact no =[protected] email id=[protected]@rediffmail.com....
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Praj28
from Delhi, Delhi
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legal notice

Address:Pune, Maharashtra

Hi,

Yesterday, i have received legal pre-litigation notice from manish agarwal from vodafone india. On the same day, i received reminder email as well... Refer below mail. Asking me to remain present at 11.00 a. M. On 09/12/2017 at district court, shivajinagar, pune for amicable settlement.

After responding to this email mr. Pravin called me who's name and numbers ([protected], [protected]) mentioned in the e-mail.br...
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Address:New Delhi, Delhi

I was using alcatel mifi and the battery died within 8 months. I wanted to purchase battery. I called the 1800 number mentioned on box and was on ivr for half an hour, never reached anyone on that number. When i visited store, they asked me to find alcatel service centre on my own. I dialled 199 number and even they couldnt help in this case. I'm already dissatisfied with the speed, on top of that i'm not getting any support. Vodafone, not...
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P
praveenchaturvedi
from Delhi, Delhi
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vodafone executive on mini store neb sarai

Address:New Delhi, Delhi

Roudly spoken and not solve the problem and then saying you go these words use when i reach at vodafone mini store neb sarai when i reached at mini store in neb sarai i simply ask her plsss check whether my post number has been closed and last also paid so check these thing and then he tell me to wait ok then after 25 standing there i ask her how much more time then he i don't if you want to wait you or you can go... This is way to talk br...
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M
Mahak Ralhen
from Pundri, Haryana
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dongle of vodafone

Address:132103

I purchased a alcatel dongel in april and i was charged 5000 ₹ for 6 months. After 6 months i went to voda store and asked the executive whether the service has stopped or not he said its stopped. Today i recieved a call from one of your executive that payment of ₹4000 is pending. How can you people do this? In the name of your so called company you are robbing the people. You are requested to solve this issue as soon as possible...
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Address:Pune, Maharashtra, 411013

I have ported my number from idea to vodafone as vodafone was giving a good corporate plan. They told me that there is corporate plan of rs 99.in which i will be getting 200 local + std mins and 1gb 4g data every month.
Also that plan was not mentioned on their pamflet, so when i questioned, they wrote it by pen (Attached).
So after i ported my number to vodafone, i called customer care to confirm the details of my plan. Now...
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Sanjesh verma
from Ahmedabad, Gujarat
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not. able to make conference call

Address:Ahmedabad, Gujarat, 382721

Hi i am not able to make conference call on my vodafone sim and call waiting option is also not activating on vodafone error from network is showing while activating call waiting option. Plz rply soon on making conference call. Unable to switch calls is showing. What i have to do for this. Call waiting is also not activating on vodafone. On other sim call waiting is working...
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A
abhi4u28
from Hyderabad, Telangana
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network issue

Address:500006

Hi team,
This is abhishek pawar with mobile no. [protected]. I am writing in regards to complaint about network issue which i am facing since 2 to 3 months. Network problem is not limited to only one place, but i am facing in almost all the places in the city. I have raised soo many complaints, but no one is bothered to solve the issue. 3 days back i even called vodafone customer centre and spoke lady, but she is not able to escalate...
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C
Chaitali Desai
from Mumbai, Maharashtra
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promised a refund and nothing has been done about

Address:Mumbai City, Maharashtra, 400099
Website:Vodafone India

Hi had in error activated ir on the on 25th oct i'm error via the app. Within 3mins of the activation i called the customer care where mr. Ahil anil kumar answer my query where clearly promised a refund of 2500/- which was a activation charge as i have not used the service he also informed that refund can be processed once the bill is generated. Than i got a survey to which i rated him 9 everywhere. Than i call back after my bill was generated....
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S
Sachin A.Joshi
from Tiruchchendur, Tamil Nadu
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balance deducted for value added service

Address:Kutch, Gujarat, 370001

My vodafone no.[protected]. From last few days one sms comes on my mobile screen "please enter 1 to allow purchase else cancel/dismiss the request". I am cancelling every time then also message comes that as requested entertainment store pack/vodafone tv all channel pack/re 1 store pack /vodafone games pack etc. Now active & amount is deducted from my balance. I had visited vodafone store & every time the person deactivate all request from...
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B
Bobby Kular
from Ludhiana, Punjab
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fraud by ms shweta of vodafone store sarabha nagar, ludhiana, punjab

Address:141001

Subject: fraud committed by ms shweta posted at vodafone store, sarabha nagar, ludhiana
Dear sir/mam,
I want to bring to your kind notice fraud committed by one of your representative ms. Shweta posted at vodafone store, sarabha nagar market, ludhiana.
About two months ago, i went to the above said vodafone store and met ms. Shweta for getting a micro sim for my vodafone number [protected]. Ms shweta said that i will...
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A
Aditya Gupta Ji
from Bahraich, Uttar Pradesh
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deducted 75 rs. from balance for bollywood gossip

I was just streaming youtube as usual last night.
Suddenly got a message from vm-insubs
Screenshot attached.

After few moments,
Got another message from vm-vfcare.

I sent a sms 'stop' to 155223 to deactivate the service.
They sent me a confirmation message of deactivation of the service.

But i want the money refunded which they deducted for a service i didn't subscribed.br...
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S
snub2u
from Jaipur, Rajasthan
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app bug costing me 1.8k

Address:560100

Hi I got a new connection with Vodafone for my business and mostly for incoming calls.

I started using the phone as they gave me message to disconnect the number if i do not use my phone. Downloaded the Vodafone app on the iPhone 5s.

The notification showcased some special offers and the call to action button (CTA) read "Know More".

Upon clicking the button "Know more" it activated the plan...
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S
sharmamts
from Jaipur, Rajasthan
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network

Address:Jaipur, Rajasthan, 302018

Mobile no [protected], under mobile no portability i opt vadofone as mobile network provider after a healthy discussion with customer care executive of vodafone. In the discussion she never told me that vodafone 4g network is not available on selected devices. My vodafone sim start functioning on[protected] but 4g network was not available. Now vodafone customer care executive is saying that on my mobile handset i.E. Redme 3s prime, 4g network...
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J
Jayaprakash Patnaik
from Ranaghat, West Bengal
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my balance

Address:751002

I have ample balance say around rs. 100/ three days back i. E. 20/11/2017. I want to know what happened to the balance. Today i am unable to make calls. Pl furnish me the statement for last one month from 20/10/17 to 23/11/17. As i am using this no. Very rarely, i wonder how the balance exhausted. I have never faced this type of problem ever since i have chosen vodafone in mnp. I think there must be some mistake from your side.in such case,...
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Hi,

I am currently out of india and using my vodafone india number to receive otps.

I've just noticed that my number has been allotted to someone else without my knowledge! I used it on 15th oct 2017 and now am not getting the signal.

When i was trying to call am getting message like 'this number is not active due to operational reasons'! Now, when i called yesterday, someone else picked up my...
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Shallender Yadav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund the value added service charges

Address:Jhajjar, Haryana

Sir,
I have received the bill dated 21.11.2017 for amount of rs. 541. For your kind information it is mentioned here that i have use only rs. 50.78 as usages charges as mentioned in the bill and my plan is only 124 p. M, in this way i am liable to pay only 124+50.78+30 (Service tax) = 205 only. Hence you added the 335 extra charge. Now you are requested to refund the rs. 335 to my account and revised the my bill....
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M
Maneet Zaveri
from Rajkot, Gujarat
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billing issues

I requested for change from postpaid to prepaid but it is not done even after 3 months of application and the vodafone is still adding my bills on postpaid even after suspended services.
At the time of application i had cleared all pending bills even though they did not transfer my services to prepaid.
On contacting vodafone store they always dominate and order the customer to do this n that instead of solving issues they end...
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R
Rãhül Çháûdhãry
from Delhi, Delhi
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connection for postpaid to prepaid

Address:110034
Website:[email protected]

My vodafone number is [protected]... My total bill was for around rs.1800, on 20/11/17 i paid the bill on final settlement for rs.1200 after few discount... So,
Today i visit the vodafone store netaji subhash palace,,, i met the staff regarding change the connection into prepaid, she told me that u have to pay around rs.600, and i said her that i paid the bill on final settlement, then she said we dont have any request about this number,...
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H
Harish Wankhade
from Mumbai, Maharashtra
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suspension of my mob. no 9552003477

Address:Thane, Maharashtra, 401209

Dear sir,

I am using vodafone post-paid mob. No [protected], since long time, making all the bill payment on time without fail.
Now vodafone have suspended my mob no., for the reason of not making old payment of rs 534.85/- although i have made the same payment on time. I have copy of the payment receipt (Attached here).
I was getting mails for this payment reminder many time, i have replied with payment proof...
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