Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 398

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suprakash Maity
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication about unlimited call plan

Address:Mohali, Punjab, 140301

Dear team,

My mobile no is [protected]. Network provider is vodafone. I have ported in from airtel to vodafone in the current month. My first recharge was 499/- and plan was unlimited std and local calls with 1gb 4g data/day. But problem is i am not able to call unlimited sometimes its said you have no sufficient balance. Also customer care number 198 is so poor. It's not move to executive after given proper dtmf.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akhil2680
from Noida, Uttar Pradesh
Report
Copy

9643013356 data is not working last 7 days

Address:Ghaziabad, Uttar Pradesh, 201001

Dear sir

Data pack of my plan is not working from last 7 days

So many time to compliant but not any response every time they says that there is a technical problem with internet and the problem is solve within 2 hours.

Now i trying to contact with customer care there is not any option is reached to customer care

Please solve the problem

Chanchal
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prajjwal.laad
from Solapur, Maharashtra
Report
Copy

4g not working in my area since 1 week

Address:Gurgaon, Haryana, 122001

4g mobile internet is not working in my area since 1 week and the customer care executives are hanging up my calls everytime. I have called thrice but got no resolution till now. 4g starts working when i go to a different location but doesn't work at my home. It is very painful as i have to use 3g and it has a lot of latency. Moreover i am getting call drops at my home. Please solve this issue as soon as possible or i would be forced to port...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shub406
from Thiruvananthapuram, Kerala
Report
Copy

urgent complaint for harassment

Address:Barabanki, Uttar Pradesh

Hi madam/sir,

I need very urgent help from most reputed network company.
I am 40 years old woman and using vodafone services from last 13 years.
Today i got a call from unknown caller ([protected]) and he threatened to kill me and abusing me very badly.
As a woman i got very very scared from this accident. So i am requesting to you please take urgent legal action to that person before getting delay.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumya Pan
from Kolkata, West Bengal
Report
Copy

wrong & absurd bill

Address:Paschim Medinipur, West Bengal, 721101

On 02/11/2017 i received my vodafone bill for mobile number [protected] against the billing period from 01.10.2017 to 31.10.2017. My relationship number is[protected]. An outstanding bill amount of rs 821.28 charged during this period. I can understand each and every part of the bill except the charges deducted against value added service charges. An amount of rs 476.00 charged for calling a special number 51717 of duration 34 minutes 10 seconds...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neha ojha
from Kolkata, West Bengal
Report
Copy

complaint regarding false vas activation and customer care attitude

Website:Vodafone India

I have been using vodafone services since last 3 years with 3 different numbers.

This complaint is regarding my number -*. This is a postpaid conncetion with red 499/- plan.

Before describing my reason to write mail and lodge compalint, i request you to please visit my profile with you and check my usage and bill payments, call recordings (So that you might have an idea what i am experincing right now)
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guptasonal
from Surianwan, Uttar Pradesh
Report
Copy

deduction of money for wwe

Address:251001

We didnt request for WWE service to be started on our phone number [protected].But without our consent Rs 90 was deducted twice for wwe services though not asked for.Sir we have not requested for WWE services .but twice 90 rupees were deducted from phone number [protected].kindly help.We didnt request for WWE service to be started on our phone number [protected].But without our consent Rs 90 was deducted twice for wwe services though not asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujjwal Bajpei
from Delhi, Delhi
Report
Copy

network issue

Address:New Delhi, Delhi, 110039

I am facing a lot of problem in indoor my house and i complainted many times for thos but no action was taken they only say that we resolve ir problem in 3 days we resolve ur problem in 4 days but nothing happen so please help me regarding that my phone no. Is [protected] and it is a very big problem because i run my business on phone my locality is sector 34 rohini...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harishreli
from Borsad, Gujarat
Report
Copy

want to close my vodafone no 9772789333

Address:Gandhinagar, Gujarat, 305001

As i am transfered to gujarat, i want to close my rajasthan no [protected],
Myself harish raisinghani yesterday i have cleared all my dues, visited the vodafone store there they given me [protected] no for deactivation of no.
But on this no they refused to close the no saying that they can't do the same.
They were asking me to visit rajasthan, it is not possible for me to visit rajasthan for this thing.
Kindly react...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RąVî Kumàŕ Duggîŕàlá
from Hyderabad, Telangana
Report
Copy

port rejected without confirmation even cleared bill

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.vodafone.in

Hi,
I have recently requested port from vodafone.. I have submitted to airtel. before that i have cleared due amount .without my confirmation vodafone activated addon for my mob number and they shown overdue amount and they rejected port without intimation. i have contacted numberof times no one is responding poperly from vodafone executives my mob no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amrik singh 1
from Allahabad, Uttar Pradesh
Report
Copy

regarding postpaid no. deactivation and provide same ported prepaid number

Address:Ambala, Haryana, 133103

Pls deactivate my vodafone haryana postpaid no. [protected] Immediately and port it to my prepaid number as I am requesting from last one month to vodafone and get vodafone bill balance payment otherwise I am unable to pay the balance bill in future to vodafone.
I am requesting vodafone stores and customer care frequently but nobody providing me the resolution. So I am rating vodafone zero star company with worst customer support and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradhyut
from Guwahati, Assam
Report
Copy

balance getting deducted automatically

I have not subscribed to any value added services, nor have i purchased anything ; but my balance getting deducted automatically . I have recharged on 20/11/2017 with rs. 50 . The balance was Rs. 43.81. Everything was fine, until 25/11/2017 . Within a hour rs. 40 have been deducted without any reason whatsoever .I checked whether i have any value added services activated accidentally, but i found none, no vas was active . Everytime the message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400066

I have recently converted my vodafone no from post paid to prepaid
Before conversion, i was asked to make a payment despite me informing them that a direct pay is setup from the bill date.
Thus, vodafone received double payment.
They recignise the double payment but are not providing the refund.
First one of their members confirmed on mail it would be reversed, however it would take 60 days. When i objected how...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HariBaskaran
from Mumbai, Maharashtra
Report
Copy

abuse words by lawyer team represented by collection team - chennai

Address:635601

Dear vodafone team.,

My name is d. Hari baskaran, i am residing at 422., sai baba nagar, tirupattur taluk, vellore district, tn - pincode 635601.
Since., 2013 september on wards, i was using the vodafone postpaid connection for almost 3 yrs 6 months., i was regualarly paying on time. I was subscribing premium plans like rs.2499/- and rs.1999/- plan. I was good repayer.

During december 2016., i was missed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruthra Moorthy
Report
Copy

postpaid connection not deactivation.

Hello,

My mobile number is :91 [protected]
I had called up the vodaphone customer care and informed to cancel/disconnect my number and asked to change prepaid since i need to travel outside india for long period.

Vodaphone customer executive had acknowledged to my request and they mentioned me not to worry and necessary steps are taken to cancel my post-paid connection.
Based on my request, i can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kshitij1999
from Lucknow, Uttar Pradesh
Report
Copy

not able to send sms to 1900 for mnp

I am not able to send sms to 1900 for mobile number portability.
When i am sending sms 'port ' to 1900, i am receiving an error that message failed to send.
I am not facing any problem while sending sms to other numbers.
Why is vodafone blocking this number? Please resolve this issue. I want to change to other operator. Please send me the upc for porting....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pcmaslam
from Doraha, Punjab
Report
Copy

balance deduction

Hi all,

Same thing has kept troubling me for around 2 weeks now and despite my so many customer care requests the problem is not resolving. They keep deducting my balance and subscribing to useless value added services everyday. I cannot recharge my balance due to this fear and am apprehensive that this can land me in trouble during any emergency.

I am also shocked to see that this problem is common with them...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
14Harsh
from Nashik, Maharashtra
Report
Copy

blocking of credits on my m-pesa account

Address:Jaipur, Rajasthan, 302017

I got my recharge done on 24.11.2017 at 9:30 pm of rs. 395. The recharge is a pack which includes 1 gb data/day & unlimited local + national calls for 70 days and so says the message which i received. Now, all of a sudden i'm getting a message on 25.11.2017 at 1:15 am stating that credits to my m-pesa account have been blocked due to regulatory non-compliance. Earlier, i could check my remaining data, now i can't. My active plan is being...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ringsar Basumatary
from Noida, Uttar Pradesh
Report
Copy

unable to send porting message from vodafone

Address:110029

Similarly with me, why i am not able to send the porting message to 1900. have you guys intentionally blacked the message service for 1900? so that customer will face problem during porting process. I want to port out from Vodafone.I need urgently. Solve my problem. I am trying from last two days.

my no, is [protected], kindly resolve this ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra
Website:www.vodafone.in

I am out of india right now since 16/11/17. Vodafone has already deducted rs.99 for roaming for 30 days. But i am unable to send sms. I am receiving messages from all souces. While sending sms there is a problem. Sending failed is displayed adjacent to sms..

I am trying since last 4-5 days... No success. I do not get any reply/reason from vodafone as to why sms sending failed.

My number is vodafone prepaid [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy