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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
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+91 22 7171 5000
890
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Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 441

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D
D.K Mishra
from Rajkot, Gujarat
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net is not working properly

Address:New Delhi, Delhi, 110015

Dear sir/ mam
I am a vodafone user my mob no is - [protected] i have activated plan of 349 as the date of 21st sep and since that day i am not able to use net properly due to net speed it is very slow even it is not working as 2g net is working regarding this i have complained so many times to customer care still i didn't get any response and any resolution so i want action on this asap

Regards
Deepak kumar...
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A
Akanksha1125
from Noida, Uttar Pradesh
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worst services and networks

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have almost used every network but this is the worst operator till now.
Every thing about vodafone is worse.
From network to services.
And their untrained staff, they don't even know the work process they have to follow, worst response from the customer care.
I got my main and official number port from idea to voda postpaid (Corporate plan-as per need of my new ofc), worst decision.
First the executive...
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G
grace geddam
from Mumbai, Maharashtra
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duplicate payment deducted and not refunded

Address:Mumbai City, Maharashtra, 400099

Hi. I had paid my bill no. 15imh[protected] of rs. 550.84 against my connection 88xxxx9331 on 16th sept'17.in 15 minutes i received a msg that my payment has been reversed n that my outstanding bill remains as of the previous amount. I again paid my bill amount of the said amount on 18th sept, but i haven't yet received my previous amount which was reversed. Whenever i call them they're giving me some or the other reason. I'm literally tired....
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M
Moulshri Joshi
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postpaid sim card lost

Address:New Delhi, Delhi, 110065
Website:Vodafone.in

Hi

I am an postpaid customer of vodafone india. I lost my phone in stockholm today, 24 september 2017. International roaming is enabled on my phone.

I would like to block the sim. I have no way to report it to vodafone india as i cannot sign into my vodafone. I can not make a call to the customer care either. Please advice how i can apply for a new sim.

Phone number [protected]
Customer name...
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K
Khan brothers
from Aligarh, Uttar Pradesh
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mobile tower in residential area

Address:New Delhi, Delhi

Sir, i want to ackowledge you that my neighbor has started to construct a mobile tower on his roof top. Many o[censored]s object him but he denied to listen anybody. Our children play every evening at terrace. And it's very harmful to all o[censored]s. His address is a16, adjacent to naseem dairy wale ki building, okhla vihar, jamia nagar, okhla, new delhi -110025.
The area is full of people, schools and hospitals. I request you to send the authority...
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A
aksingh1979
from Delhi, Delhi
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fraud activation of number

Address:New Delhi, Delhi, 110044

Dear sir, i had number [protected], this number i closed due to bad service and even paid 505 rs for not using it as cc adviced me to pay as it process is slow and it will take time to disconnect, now after 2 months i was again given the bill of 550 which is saying zero usage. After following up cc told me that someone activated my number as retention.

Please help.

Thanks
Anil singh
[protected]...
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S
Sharma Saurav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment

Address:Mumbai City, Maharashtra, 400059
Website:www.vodafone.in

The vodafone company charging me an extra amount of money to the bill for no reason, when i requested them to port my vodafone no. To airtel they did not.
I made payment by cheque, still, they are saying your payment outstanding. Billing amount, not 300 or 500 always they send me bill 1000 or 2000

Such third class service they are providing now when consumer need their help the consumer have to wait for more than 7...
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D
Dennies Joseph
from Kolkata, West Bengal
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1gb per day and unlimited call offer not working

Sir i have recharged for 344/- and got the above mentioned offer for 56 days. Even i didn't do a single call now it says unsufficient balance on my number to make a call. When i try to contact service care they said wait for two hour and then will say for few days (Last time happened so)... Its my third time iam facing this problem. My number is [protected]...
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N
Nagesh Bhattacharyya
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vodafone mobile services

Hello sir/madam,

I am a senior citizen of age 63 and have recently requested for conversion of my postpaid number [protected] into prepaid by paying all the due amount to the vodafone store person. I have requested on 22nd september 2017 morning and on today morning the connection has been refreshed, but still i am receiving the message that i have to pay the 238rs as a postpaid due bill.
Another issue: i have also paid...
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R
RAHUL HASIJA
from Mumbai, Maharashtra
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inappropriate internet charges

Address:New Delhi, Delhi, 110018

Hi,

I have received a bill with 141 rs as an internet charges which is haven't used. On calling the customer care and stating the query they said i have used the internet and they have sent the intimation in regards to data usage which i haven't received and when asked them to transfer the call to supervisor or manager they denied and started speaking in tone which is not customer friendly. The mobile number is [protected]....
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R
rahul65
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card activation

Since past one week getting the sms from vodafone stating that the, my sim card is going to be expire on 30th sep 2017, and asking for to take the free 4g sim card. Today, 23 sep 2017, visited the vodafone store, they provided the new sim card, and said, "after 24 hour old sim card will stop working and new one will get activated."

But after 3 hours only old one stopped working and new one is not active. There is singal in...
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D
DïñêSh Këvïñ
from Mansa, Punjab
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slow internet... please refund my money

Address:Meerut, Uttar Pradesh, 245206
Website:vodafone.in

On 29/08/2017 i recharged of 399 rupees in my vodafone number ([protected]). I got unlimeted all calls and 1gb per day 4g data for 84 day. On 30/08/2017 i was register complaint for network issue. The internet is running very slow, giving 2g speed. I registered complaint many times every time they told it will take 6 to 7 days for the solution. But the speed is as it is. Now they take 24 days. Speed remains same. Now i want all my money back...
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Address:380013

I porting from reliance to vodafone, your promoter cheat me he taken rs 450 from me and just doing frc of 51 rs as i contact to vodafone store i realize he cheat me. I just put this message to inform you, like several customer cheat daily by this kind of promoter, please look in this meter otherwise your brand dislike by several customer who are really like your company

My self jignesh borisa (M) [protected]

Cheat...
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P
Pallavi Kanade
from Pune, Maharashtra
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vodafone service

Address:400703

I have told twice to port the number but still the process has not been done and now they are telling that i have to pay rs. 645.95 and after 25th they will generate second bill and that also i have to pay.
One more thing i have to add that the my plan is rs. 449/ and they are billing me rs. 645.95
Please i want to port the number & i need your help.

Thanks
Regards
Pallavi...
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R
Rohit287
from Mumbai, Maharashtra
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balance issue

Address:Pune, Maharashtra, 411057

I have done recharge of Rs 65 on [protected] for FTT but the talktime is not reflecting in my main balance. I am not able to use this balance. I am already having free calling and now I am unable to use this 65 Rs. Vodafone have not mentioned that the balance will be in form of minutes. I am getting worse response from Customer Care....
+1 photos
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P
princem77
from Surat, Gujarat
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scam and bad behaviour towards customer

Address:380015

I recharged my vodafone number with 346 for data pack through paytm. If you use paytm then you know that it has an option to browse data plans for your phone number. I selected the data plan costing 346. Soon i got the message saying 290 rs were added to my balance. Being confused, checked about the issue with vodafone.

After 30 minutes of pain in the #, i got connected with the service executive. They informed that the recharge...
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T
thandavamoorthi
from Mumbai, Maharashtra
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message, call service stopped due to circle porting _ 8553725599

Address:Kanchipuram, Tamil Nadu, 600096

Hi, i am using vodafone network for past 5 years. Recently i moved from bangalore to chennai. For that i went to vodafone store for porting from karnataka circle to tamil nadu circle. I don't know what happened during porting, i can't able to send/receive messages. Also, if someone try to call my number, the system saying that the number is not in use in kannada language.

My number: [protected]
Plan: postpaid
Issue...
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G
Gurpreet1311
from Bengaluru, Karnataka
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number temporarily disconnected without any reason

Address:560076

My number is [protected] which has been temporarily disconnected by vodafone. I have a 10 years old number that i ported to vodafone postpaid few years back (Biggest mistake of my life). I have been regularly paying their high bills from many years and many times they themselves changed the usage plan without even my consent and authority. Despite of that i was regularly paying their bills. All of a sudden they started sending me emails and...
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J
Jas30
from Mumbai, Maharashtra
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transfer of ownership

Address:Mumbai City, Maharashtra, 400031

I have a vodafone prepaid sim which is in the name of my father. Now i want to transfer this ownership from my dad to me.in order to do this i contacted vodafone customer care and also visited vodafone mini store (Focal point) wadala, mumbai. Both said me to avail these service i need to convert my plan from prepaid to postpaid. Is vodafone discriminating between prepaid and postpaid user when it comes to services?...
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Address:Nanded, Maharashtra, 431712

Time and now, invariably vodafone operator has been deducting amount from my balance for vas which i don't have any idea about. Additionally there is no direct way to even speak to a customer care executive to resolve this matter. So many times earlier also this has happened. Are we fools to keep calling them back for the same thing?? Is this a way of doing fraud with the customer without her authorization. Vodafone in respond this?
In...
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