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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 498

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C
Complainant002189
from Chennai, Tamil Nadu
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Incorrect International Roaming Charges

On the 4th of June 2017 I wanted to activate the Rs. 150 International Roaming plan on Vodafone site and after requesting some plan I was not sure of on the Vodafone site I called to confirm with their customer care regarding which plan request had gone through. The customer care representative told me that I had not activated any plan since he cannot see any request that has gone through.

After I was misled that there was...
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R
Rahulbabbarca
from Gurgaon, Haryana
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Tariff Plan not activated

Address:110031
Website:Vodafone India

I have been offered a Vodafone plan (Super 349) with 4 GB data by retention team but the same plan has been offered to some other customer with 10 GB data plan. I again checked with Nodal officer as well but they are saying this plan has been withdrawn long time back from the market. But I am still not sure why the same has been given to other customer and not to me. Please help on the same. Service Request raised for this issue with Vodafone...
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D
Deepanjan Paul
from Kolkata, West Bengal
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Wrong Tariff Details

Address:831011
Website:www.consumercomplaints.in/new_complaint

Hi. I am using Vodafone service from Jharkhand.

The internet and paytm both show 'free UL L+S+500MB 2G data' for rs. 149. However, on recharging by paytm, I received only free V2V calls and 500MB. I do not have many vodafone contacts and this is only a waste of Rs. 149.

I feel cheated. Please refer to this and if possible, I would like my money to be refunded....
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A
akshay bagrecha
from Ahmedabad, Gujarat
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Postpaid to prepaid portability issue

Website:www.vodafone.in

I am using vodafone postpaid services from last 4 to 5 months now i have given them documents to port my number in to prepaid.
But they are not giving me proper answer. When i call them on their customer care number, they tell me to visit vodafone store after that i have visited vodafone store 4-5 times.
Now scenario is that my permanent postpaid number has been blocked. My prepaid number is still not activated.
I am...
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S
Sanjana Yenigalla
from Bhimavaram, Andhra Pradesh
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About Access fee

Address:520010
Website:www.vodafone.in

I have recharged my number with rs.55/- for 1week unlimited calls plan and the message was as below photo. Why was I charged access fee.. I want it to refund it back as soon as possible.....
+1 photos
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P
P N Prasad
from Guntur, Andhra Pradesh
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Internet charges at rs 35840 per gb

Address:Bangalore, Karnataka, 560077

Vodafone offered 3 months free internet and activated in last week of April 2017. Company charged me at 35 rs per mb which is rs 35840 per gb data . This rate is highly inflated when compared to market. Vodafone refuses to waive these data charges on [protected]. Number. Hence this complaint is lodged. The matter brought to customer care by email 4th July chat on 7 the and to appellate authority Vodafone by mail on 7 July . So far bill not...
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Address:Chennai, Tamil Nadu, 600096
Website:vodafone india

I have a vodafone postpaid number and i am using it for past 10 years. Currently i moved to us and activated a international roaming plan. I am using this plan for past 1 year and all of a sudden i am getting charged for all missed calls which are from various marketing companies and banks. Missed calls are charged for 2 mins and when i asked vodafone customer care they are asking to switch off my mobile to avoid missed calls or answer the...
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J
Jasmine Jazz
from Delhi, Delhi
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Internet plan charges

Address:New Delhi, Delhi, 110075
Website:Www.vodafone.in

My mobile number is [protected] and i have been charged for internet plan which i hv already deactivated. I have already spoke many times to the customer care and even lodged the complaint but nothing happens. I was out of country and was not using this number. I told the customer care agent the same thing he told me we will remove the charges, but its been a month nothing happened...
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D
DEVANSH Jain
from Revelganj, Bihar
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Recharge done but, no benefit received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.vodafone.in/help-support/vodafone-offices-delhi

I have called you 20 timed from [protected] you didnt pick single.
I did recharge with 66 inr of roaming pack
u didnr give me even single rupee benefit
nor any munute.
You diducted my 30 minutes too.
Nowi want my money. or change it to rel jio.
You domt bofher to answer calls, emails wait You gonna pay me more.
Worsst experience with you for first time.
No go away...
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S
Sur24888
from Mumbai, Maharashtra
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Unable to send PORT sms to 1900

Dear Sir/Ma'am,

Unable to send PORT SMS from my vodafone number [protected].
I tried daily from last 7-8 days but not able to send port msg to 1900.
I thought May be there is network issue but today i send test sms to my another mobile number n sms sent successfully.
Vodafone doing something wrong with customers.
Pls resolve this problem ASAP.
Very disappointed bcoz of this kind of #######.br...
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R
Rohit Gregory
from Mumbai, Maharashtra
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Phone no:7506361628

Address:Mumbai City, Maharashtra, 400099
Website:wwap and dwap

I am yet another victim of hige bill due to these sites, i havent even gone online to them yet every month i am charged extra of rs 1500, this is frustrating, vodafone is not even helping refund the amount. Urgently call n help....
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D
dairymil
from Bengaluru, Karnataka
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Incorrect details of Recharge

Address:Mumbai City, Maharashtra
Website:www.vodafone.in/feedback

Hi,
I recharged of INR 349 on [protected], as per the scheme I should get free calls and 1GB Internet. There has been no mention, that this recharge is applicable only for the Mumbai circle (As registered mobile number is of Mumbai). I am in Bangalore, and this scheme is not working here. As per customer care person, it is not necessary to mention where scheme is applicable, where as a customer I should be aware whether scheme will...
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R
Rohit Vikram Singh
from Mohali, Punjab
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Hidden cost

Vodafone cut a hidden costyfydykdyietidutetieiye6ieiyeiyeiysiys6is5isyisiysi6siysyidyidtusyidyidyidyid... vv fifhdufufufjxyxuxhxhcuxiyxjtxjtdyiztix7kgsunfsk7tdimvsk7tzjgd7tkduymd7ktsutkstmu...
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D
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:Hingoli, Maharashtra, 431513
Website:[email protected]

I have to say his company custmor care last two months wrongly bill but still i have paid his bill in my card .

But his company last 5 june to 5 july month bill generated 901 rs. I have say his company my Vodafone no. deactivate so i have not use this number, not outgoing call any othet but his company generate my this month bill such bad service this company very very bad service so please look in to matter and save my money...
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R
Rohit Vikram Singh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cut hidden charges

Dear sir my no [protected] download vodafone app here showing in 348 rupees offer in this offer show 1 gb data got per day but when recharge this then company say this recharge only valid on 4 g sim but this terms and condition not showing anywhere other hand mobile operator say take information before rechage and company is not responsible for this....
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S
Srikar M
from Hyderabad, Telangana
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Wrong prepaid number recharge

Address:Ranga Reddy, Andhra Pradesh, 500049

Hi
My name is srikar and i wanted to bring to your notice that i had recharged an amount of rs. 1000 for the number [protected] with payment no. Jcmp[protected] on[protected]:16:07. But later realized i had entered a wrong number at the time of recharge where i was supposed to recharge [protected]. I have the receipt for the same.
What is the possible to reverse this transaction? If you have any further questions feel free...
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M
meenakshi pachisia
from Kolkata, West Bengal
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Sim card deactivated

Address:700106

Hello. I am using this no. [protected], however it was switched off for some time . When i switched on my number i found that My sim has been deactivated. And someone else is using the no.My no. Was a prepaid connection. It was linked to many business contacts .
I want to reactivate my no since it is important for me to retrieve this no.I have been trying to contact Vodafone since long but no solution was provided.
Please...
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P
from Anand, Gujarat
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Network related

Address:Anand, Gujarat, 388325

Dear Sir,

I will complaint network regarding 12 May 2017 but till date not shoul i am goving to store not proper answer other wise i will very upsate i will going other company.

I am this complaint again and again but is are not shoul he was ingnor it..

I am last trying to consumer and support.

1st time VODAFONE call him and asking your home address network problem issue and company...
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D
damayanti sen
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone cheat with me... They told me wrong information and harass me.

Address:713103

I get wrong information from vodafone exucative..
I called at around 1.30 to 2 pm today.. The customer executive told me my number have 446 offer... He told me the details of the recharge offer which is 70 days free call validity nd per day 1 gb data free...

Then i recharged 446 through easy recharg but after 3hrs i saw that call charge deducted from my main balence.. After that i saw my internet balence deducted from...
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D
doltin
from Vyara, Gujarat
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False communication and no response

Address:Bulandshahr, Uttar Pradesh, 431136

Dear sir,

I have prepaid sim number [protected], and I have recharge of 349 yesterday afternoon and have talk with customer care yesterday four times which u can also check and conform that I will get 1 gb of data daily for 28 days and it will be activated after 12 pm. But till today it has not been activated and from my number your customer care call is not going also.
And from other number I called customer care and...
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