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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 500

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S
Samty12
from Hapur, Uttar Pradesh
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1260 charged on pretext of call on 51717

Address:Ghaziabad, Uttar Pradesh, 201204

I recently received my first Vodafone bill. And it was a shocker for me as they charged me 1260 for calling on 51717 and the time shown is the time when I was in my native place my village sitting in a puja far from phone. I urge all of you to stop using Vodafone....
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R
Riya Jumnani
from Noida, Uttar Pradesh
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Postpaid connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had applied for postpaid connection, documents and money were collected from me, i have not been contacted since 10 days now. And even customer care is not supporting. The person who had come to collect the documents is not replying to my calls. Please look into the matter. Its been more than 15 days since the initiation of the process. I had given 250as security amount for postpaid connection....
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A
Abira12
from Kolkata, West Bengal
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Internet Services/ Customer Care

Address:Kolkata, West Bengal, 700027
Website:vodafone.com

Dear All,

I have been a vodafone customer ([protected]) and in dire straits connected with vodafone customer care. I was unable to use the internet service, which I needed to use urgently. the customer care associate, initially asked me to chenge the settings and restart my phone. It was of no use. I had to get back agian exasperated. The other customer care representative informed that I will not be able to use the data services...
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M
Maddy22
from Mumbai, Maharashtra
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My number was permanently deactivated by Vodafone

Address:Mumbai City, Maharashtra, 400011

Hello,

My Name is Maruti Patil & my mobile number is [protected].

I am using your postpaid service on my number since on September 2016, but i have some issues on billing service so i not paid the bills. now i paid the bill but still not activated my number, also i visit the Vodafone store on June 21, 2017 for the same issue and i submit the documents for Re-creation my number, now almost 15 days gone and i...
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T
Trunks Prince Of All Saiyans
from Gurgaon, Haryana
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Fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On myvodafone app, it was mentioned that i would get 4gb 4g data for rs255 but instead I'veonly gotten 2gb . This is not the first time something like this has happened. I have a 4g mobile for the record....
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P
prashanthi.v
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activating value added service without my consent

Address:Hyderabad, Andhra Pradesh, 500072
Website:fashionbunny.com

Rs 35 are being deducted every week from my balance saying that some fashion bunny service has been activated. I called vodafone customer care many times to resolve the issue and they used to refund my money. But the issue has never been resolved and my balance was getting deducted every week. Now the vodafone customer care stopped responding to my requests....
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G
Gokul D
from Coimbatore, Tamil Nadu
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Complaint against amount charging for internet.

Address:Chennai, Tamil Nadu, 641044
Website:www.vodafone.in

As I am Vodafone postpaid customer for past 5+ years, it is very disgusting .Vodafone billed internet bill 560 MB for 2298.18 Rs, based on executive update good plan will come within 2 to 3 months, I didn’t do MPN option even other competitors(JIO, Airtel) have best option, we value Vodafone and continuing this service, for such small usage we can’t pay huge amount. I have raised complaint against customer care regarding this, they told...
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N
nisha totla
from Mumbai, Maharashtra
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Prepaid request not done

Address:Aurangabad, Maharashtra, 431003
Website:BILL ISSUE

Respected sir
We have 12 post paid conncetions from last three years-duo to billing issue we have given request for convert 6 numbers in prepaid as on 22/5/17 — at your mondha naka-aurangabad vodaphone stores but still not process this request-continuesly take follow up-this is not fair-your company exective call for bill payment-we have allready told convert in prepaid today take bill up to today-take on priority...
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Address:Bangalore, Karnataka, 560016
Website:Vodafone india

Hi,

This is praveen kumar and my contact number is [protected]. I'm using vodafone post services and they have charged gst tax of 18% for the month of june 2017. I have used that bill from june 1st to june 30th but they have charged me the gst of 18% instead of 15% for the month of june 2017 but gst will be applicable from july 1st.

Please verify and close this issue...
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D
Divya Rose Tom
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money is not refund even after 2 months

Address:Chennai, Tamil Nadu, 600125
Website:Vodafone

Money was deducted from my account during the bill payment of my post paid number for May month and payment process got failed. I have tried again the payment process and finally it got succeeded and money got deducted for the second time.

Since payment was not succeeded and money got deducted in first attempt I have raised a concern/complaint to vodafone and for past one and a half month they have asked me multiple times the...
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R
Richa Priyadarshini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone mobile service

Address:Mumbai City, Maharashtra, 401105
Website:www.Vodafone.in

I have been the Vodafone corporate customer for last 6 years in Mumbai region. I have moved to Canada 2 years ago. Since then I am not using the Vodafone number. Therefore, I had asked them numerous times to cancel my number by calling over the phone from Canada. Unfortunately this came to pass last month only. I had paid all the pending amounts including the additional SIM card charges, which was their fault for not cancelling the SIM card...
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livenlee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lifestyle pack

Address:788819

I have no idea about lifestyle pack, but i just got 50rs deducted from my balance. In the past I had complained about deductions of stuffs which I have never subscribed for in the Vodafone office and the reply was that I browse the net so by default some website gets you registered.

Please help resolve this issue of mine and help me get reimbursed for these nonsense....
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A
ammar zaidi
from Nagram, Uttar Pradesh
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DOTBOT services

Address:New Delhi, Delhi, 271801

There is an unauthorized activation of DOTBOT services on my mobile no. [protected], and 75 Rs. Have been deducted from my account....
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K
khajan123
from Chennai, Tamil Nadu
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False promise wrong plan activated

Address:122001

Vodafone retention department does wrong promises to the customer. their retention department promised me to provide 4GB data in 349 and provided only 1 Mb data, after that they started charging me for for the data used @50ps/Mb. on Calling their customer care the says somehow another plan has been activated in place of plan promised, please buy and add on pack to use data until this plan does not get activated.
why should i pay for...
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K
Kavi1234567
from Pune, Maharashtra
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Outgoing call has been blocked reason : verification failed

Address:Pune, Maharashtra, 411052

Hello customer care team, i had migrated from prepaid to postpaid. It's services are now stopped with reason "address verification failed". Today that verification guy came. I asked him if he need any document or anything but he told not required. Still its failed. I was personally present. Please help. This is so annoying i have a lot more important stuff to do....
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R
ravi pratap kushwah
from Morena, Madhya Pradesh
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Install mobile tower

Respected sir,
I have no getting vodafone 4g network in my area so i have good peice of lend in commercial
Area, i want to install mobile tower on my land in morena (M. P.).
Kindly reply as soon as possible on following number.

Rambhajan singh

1. [protected]
2. [protected]

Address:-samle ka pura, jafrabad, post. Imaliya, morena madhya pradesh

Pin:-476221...
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C
Consul
from Coimbatore, Tamil Nadu
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Wrongly charged for download on 9982613456

Address:Jaipur, Rajasthan, 301015

Dear,
I have an post paid connection with vodafone. For last few months vodafone has charged me contain download charges where as on my no. ([protected]) i do not have any data connection. I had made several complaints but they denied to refund charges laid on my no. Saying that u had download contains. I don't know how they people download contains without data pack or net.
Do the needful in this matter.
Regards, br...
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Address:Jaipur, Rajasthan, 302033
Website:www.vodafone.in

I received bill of july-17 from vodafone showing subjected charges. I tried to make cc execs. A lot that this is not possible as my mother in law who is using this phone is not able to make such calls and that too for 57 mins which is almost immposible. It seems fake charges and has to be reveresed, also please order telecom cos. To stop such illegal services which is an unneccessary burdons on consumers that first pay illogical bills, then...
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J
Jay Lakhani
from Katpur, Gujarat
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Value added service cheating!

Address:Rajkot, Gujarat, 360005
Website:vodafone.in

I am having multiple Vodafone Postpaid connections in my family. Without my knowledge the company is activating value added services. I was blindly paying the bills until my nephew verified the billing amount. I was been charged for BBM service since 1.5 years where i am not even using the BB device.

Today also got a new VAS renewal for DotBot pack. I didn't activated such pack and I don't even know what does the pack does.br...
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G
Glen Alan Shillong
from Saraikela, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset lost

Address:Kolkata, West Bengal, 700017

Dear Sir/Madam,

My Lenova handset bearing sim nos [protected] and [protected] got lost/fell off during riding my motorcycle. As my sim numbers are very important for my business and I have alot of important business contacts I would request you to kindly block the said sim numbers so that no one has access to it. request you to kindly do the same immediately .

This is to request you to immediately block the said...
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