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Aircel Complaints & Reviews

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Updated: Aug 8, 2025
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Aircel reviews & complaints page 132

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J
Jayan Bhaskaran
Aug 13, 2017
Resolved
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Resolved

Hello aircel,

I'm not sure why i was charged rs. 70 on couple of some subscriptions account of which i have no clue about and don't require.

This is atleast the third time such instances is happening to me and i have no idea why aircel is doing these cheap practices while the whole mobile industry is heading a different direction.

My number is [protected].

Kindly cancel all the subscriptions that's been added to my account without my consent & refund my rs.70/-

Thanks!
Jayan b
Sep 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Aircel Customer Care's response
Dear Jayan Bhaskaran,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 17, 2017
Aircel Customer Care's response
Dear Jayan Bhaskaran,

We would like to inform you that the amount of Rs 70 has been refunded to your account.

Warm Regards,
Aircel Social Media Team
Please provide as much information as possible but do not share your highly private detais such as mobile no [protected]. mail id [protected]@gmail.com
Aircel Customer Care's response, Aug 16, 2017
Verified Support
Dear Customer (kutub tabbu khan),

Please let us know if you need any assistance regrading Aircel services.

Warm Regards,
Aircel Social Media Team
I have made several requests to Aircel to get my porting code (UPC). But Aircel is not giving me the UPC. I am requesting Aircel to provide my UPC. Otherwise I shall file consumer case against Aircel. My aircel number is [protected].
Aircel Customer Care's response, Aug 16, 2017
Verified Support
Dear Biswabhusan Dash,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 17, 2017
Verified Support
Dear Biswabhusan Dash,

We would like to inform you that as per your request UPC code already generated DO896526 which will be expired 23/08/2017 12:00:00 AM.

Warm Regards,
Aircel Social Media Team
Please provide as much information as possible... sir my mob no [protected] i change network me spending port and no but not send contact for customer care bat not responding please give me UPC cord
Aircel Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer (vishalkumarsingh2015),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team
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    P
    from Kolkata, West Bengal
    Aug 13, 2017
    Resolved
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    Resolved

    Hiiii sir, m pooja... Yesterday only i raised complaint about automatic vas subscription nd after so many issues... Got d half refund of my balance. But today again frm my balance 45 rs. Has been deducted due to subscription of games download... And full music download... By itself... At 2:46 pm and 2:49 pm. Also again after unsubscribing its got subscribed itself. Please co-operate.. And resolve my issue.. Nd refund the money else i had to go trai.. Nd also please unsubscribe all the vas subscription from your side.. Thank u!!!
    Sep 15, 2017
    Complaint marked as Resolved 
    Aircel customer support has been notified about the posted complaint.
    Verified Support
    Aug 14, 2017
    Aircel Customer Care's response
    Dear Customer (poojagupta[protected]@gmail.com),

    We are forwarding your concern to the team. Please allow us some time to get back to you.

    Warm Regards,
    Aircel Social Media Team
    Verified Support
    Aug 14, 2017
    Aircel Customer Care's response
    Dear Customer (poojagupta[protected]@gmail.com),

    We would like to inform you that the deducted amount (Rs 35) will be refunded to your account within 24 hours and the service has been deactivated.

    Warm Regards,
    Aircel Social Media Team
    I have called costomer care 15-20 times but still no solution is provided.am not able to send port msg.
    Aircel Customer Care's response, Aug 16, 2017
    Verified Support
    Dear Hanish Rathi,

    Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

    Thanks & Regards
    Aircel Social media Team
    Aircel Customer Care's response, Aug 24, 2017
    Verified Support
    Dear Hanish Rathi,

    We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

    Thanks and Regard
    Aircel Social Media Team
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      R
      ranjit sutradhar
      Aug 12, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560049
      Website: [email protected]

      Dear sir/madam,

      Myself ranjit and my aircel no is [protected]. Today morning i got a message like that "thanks for subscribing to iplay iwin at rs 30/ for 10 days validity. You will be renewed after 10 days."
      I do not know what happening exactly. Without doing anything how it was activated.
      I request to you please deactivate my service and return the deducted amount in my main balance.

      Thanking you
      Sep 17, 2017
      Complaint marked as Resolved 
      Aircel customer support has been notified about the posted complaint.
      Verified Support
      Aug 14, 2017
      Aircel Customer Care's response
      Dear Customer (ranjit sutradhar),

      We are forwarding your concern to the team. Please allow us some time to get back to you.

      Warm Regards,
      Aircel Social Media Team
      Verified Support
      Aug 16, 2017
      Aircel Customer Care's response
      Dear Customer (ranjit sutradhar),

      We would like to inform you that Rs 30 has been credited to your account and service has been deactivated.

      Warm Regards,
      Aircel Social Media Team
      My aircel network is not showing since last 5 days. Please check this issue.
      Ph no. [protected]
      Aircel Customer Care's response, Aug 16, 2017
      Verified Support
      Dear Customer (tiny Vid),

      We regret to inform you that your number (9658962521) has been disconnected from our end due to Negative Verification. Hence, we regret that we won't be able to assist you in this regard.

      Warm Regards,
      Aircel Social Media Team
      Call detail and sms details
      Aircel Customer Care's response, Aug 16, 2017
      Verified Support
      Dear dutto,

      Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

      Thanks & Regards
      Aircel Social Media Team
      Aircel Customer Care's response, Aug 24, 2017
      Verified Support
      Dear dutto,

      We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

      Thanks and Regard
      Aircel Social Media Team
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        S
        SR Aravind
        Aug 12, 2017
        Resolved
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        Resolved

        Please reactivate my number.
        I'm currently in qatar and my aircel sim was deactivated.
        It is prepaid and please reactivate the same.
        My number is [protected]. I'm using this num almost 10yrs.
        My current qatar number is +[protected]
        Activate my aircel number as soon as possible +[protected].
        If you need any details call me to my qatar number.
        Since i'm currently living there, i'm registration online complaint.
        Please do needful for me. Its is very important num for me.
        Sep 15, 2017
        Complaint marked as Resolved 
        Aircel customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2017
        Aircel Customer Care's response
        Hi SR Aravind,

        We have checked your account details and found that your number has been disconnected. Hence, you need to visit Aircel store in India along with valid documents for further assistance in this regard.

        Warm Regards,
        Aircel Social Media Team
        Hi,
        My Aircel Sim card is blocked.
        It request for PUK code.
        Let me know alternate number accepted only from Aircel or other networks too ?

        I have no one in my network using Aircel.
        Pls help me to get port code for my aircel number as I am not getting 4G internet. I tried to send sms to 1900 such as PORT mobile number but it doesn't work . Send me port code
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          S
          sicheo lajeo
          from Delhi, Delhi
          Aug 12, 2017
          Resolved
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          Resolved

          Dear sir,

          I have not activated any internet pack in aircel but this "ndmc170317" pack is auto activated and as a result daily 2 rupees are getting deducted from my account.
          I request you to deactivate this pack i dont need it or disconnect this number permanently. I'm trying to connect your customer care and they are not taking any action against this.

          Request you please deactivate this service asap.

          Activated service: ndmc170317pi2
          My number: [protected]
          Sep 15, 2017
          Complaint marked as Resolved 
          Aircel customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2017
          Aircel Customer Care's response
          Hi sicheo lajeo,

          We have forwarded your concern to the team. Please allow us some time to get back to you.

          Warm Regards,
          Aircel Social Media Team
          Verified Support
          Aug 14, 2017
          Aircel Customer Care's response
          Hi sicheo lajeo,

          We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the activation of SMS pack on daily reactivation basis. We have deactivated the same. Hence charges found are correct and no waiver is applicable.

          Warm Regards,
          Aircel Social Media Team
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            J
            jnmp
            from Kolkata, West Bengal
            Aug 12, 2017
            Resolved
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            Resolved

            I am a aircel prepaid subscriber ([protected]) of kolkata circle. On 25th july i have generated a upc code submitted papers for portout from aircel to my choice operator. On 9th august a sms came with a docket no - 1-[protected] informing it will closed on 18th of august.in between my existing upc validity over on 10 th of this month. Should i have to regenerate upc or earlier upc will work. Pl help me.
            Sep 15, 2017
            Complaint marked as Resolved 
            Aircel customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2017
            Aircel Customer Care's response
            Dear Customer(jnmp),

            We have checked your account details and found that your MNP request is under process and the same would be processed on or before 18/8/2017.

            Warm Regards,
            Aircel Social Media Team
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              A
              Arya Prakash Damodaran
              from Lucknow, Uttar Pradesh
              Aug 12, 2017
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              Address: New Delhi, Delhi

              One day i got a call from Aircel they confirmed my number and without my consent they activated ndmc pack on my number..and on daily basis rs.2 is deducted from my balance.

              Kindly request you to see fix my issue soon by deactivating this pack and refund my money back.
              +1 photos
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                A
                alberto_delrio
                from Mundi, Madhya Pradesh
                Aug 11, 2017
                Resolved
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                Resolved

                Website: aircel

                I was using my aircel sim in delhi, but now i shifted to bhilai (Chattisgarh). Due to network problem i didn't use aircel. So now its deactivated, i have many forms and bank a/c which are link with this as a registered mobile number, i did not get my otps for filling up forms. There is no aircel customer service in bhilai (Chattisgarh) and all customer care numbers for other mobiles are not working so how shall i reactivate this number. Again. Please solve this as soon as possible
                Sep 24, 2017
                Complaint marked as Resolved 
                Aircel customer support has been notified about the posted complaint.
                Verified Support
                Aug 12, 2017
                Aircel Customer Care's response
                Dear Customer(alberto_delrio),

                We request you to share your correct Aircel no. to assist you further.

                Warm Regards,
                Aircel Social Media Team
                Verified Support
                Aug 21, 2017
                Aircel Customer Care's response
                Dear Customer(alberto_delrio),

                We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                Thanks and Regard
                Aircel Social Media Team
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                  C
                  chandan singh bhati
                  from Jind, Haryana
                  Aug 11, 2017
                  Resolved
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                  Resolved

                  Address: Jodhpur, Rajasthan, 342303

                  How my complaint is marked as resolved without refund? This is not satisfactory. Authority is asking me for debit card, if i have not any debit card it means i am not eligible for refund? For your kind information my charge is deducted from my phone main balance then why authority is not refunding my amount in main balance.
                  Answer me on this
                  Wheather a person not holding debit card it means aircle will not refund the money?
                  Wheather i subscribed for service through debit card or aircel charged through debit card?
                  On what basis and on which law, rule and regulation authority is discriminating a debit card holder and non debit card holder?
                  My simple urge is that if my money is deducted from main balance then refund in main balance.
                  Adv. Chandan Singh
                  +1 photos
                  Sep 22, 2017
                  Complaint marked as Resolved 
                  Aircel customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2017
                  Aircel Customer Care's response
                  Dear Chandan,

                  We are forwarding your concern to the team. Please allow us some time to get back to you.

                  Warm Regards,
                  Aircel Social Media Team
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                    C
                    chandan singh bhati
                    from Jind, Haryana
                    Aug 11, 2017
                    Resolved
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                    Resolved

                    Address: Jodhpur, Rajasthan, 342303

                    Dear sir, i have activated call rate plan rs.9, in june 2017, and choose the auto-renewal and its auto re-new on august 8 2017 and i was not aware of the fact and subscribed for the plan on 11augest 2017 which is already activated on my number and ([protected]) and again charged rs 9 from my account. I talked to customer executive of aircel and they were denying to refund my amount which i have charged twice for same service.
                    I want refund of my money which they charged twice. I talked to mr. Ganesh (Customer executive) and lodge a complaint there also. My complaint number is [protected].
                    Adv. Chandan singh
                    Sep 19, 2017
                    Complaint marked as Resolved 
                    Aircel customer support has been notified about the posted complaint.
                    Aug 11, 2017
                    Updated by chandan singh bhati
                    How my complaint is marked as resolved without refund? This is not satisfactory. Authority is asking me for debit card, if i have not any debit card it means i am not eligible for refund? For your kind information my charge is deducted from my phone main balance then why authority is not refunding my amount in main balance.
                    Answer me on this
                    Wheather a person not holding debit card it means aircle will not refund the money?
                    Wheather i subscribed for service through debit card or aircel charged through debit card?
                    My simple urge is that if my money is deducted from main balance then refund in main balance.
                    Adv. Chandan Singh
                    Verified Support
                    Aug 12, 2017
                    Aircel Customer Care's response
                    Hi chandan singh bhati,

                    We have forwarded your concern to the team. Please allow us some time to get back to you.

                    Warm Regards,
                    Aircel Social Media Team
                    Verified Support
                    Aug 12, 2017
                    Aircel Customer Care's response
                    Hi chandan singh bhati,

                    We would like to inform you that as a onetime service gesture waiver of Rs.9 is being effected in your account, it will reflect within 24 working hours.

                    Warm Regards,
                    Aircel Social Media Team
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                      H
                      hs23
                      from Delhi, Delhi
                      Aug 11, 2017
                      Resolved
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                      Resolved

                      Address: Udaipur, Rajasthan, 313001

                      Aircel is a fraud company. Im recharge 33 rupees since 22 july 2017. 33 rupees offer is 100 mb net daily 28 data. But not show my net balance & last balance only used balance show. My account balance detect 90 rupees any reason. & customer care say your balance refund half n hours but not refund balance & customer service are closed.
                      Mobile no [protected]
                      Aug 11, 2017
                      Complaint marked as Resolved 
                      8302413121
                      Aircel customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 11, 2017
                      Aircel Customer Care's response
                      Dear Customer(hs23),

                      We are forwarding your concern to the team. Meanwhile, kindly share mode of recharge along with screenshot of offer message in order to assist you better.

                      Warm Regards,
                      Aircel Social Media Team
                      Aug 11, 2017
                      Updated by hs23
                      Refund my 90.10 rupees
                      Verified Support
                      Aug 11, 2017
                      Aircel Customer Care's response
                      Dear Customer(hs23),

                      We would like to inform you that we have checked your account details and have found that you have used GPRS beyond free usage(100MB) on 08-Aug-2017 21:06:56 and charged Rs.90.15 for same.We regret to inform that we are unable to process any kind of adjustment in this regard.

                      Warm Regards,
                      Aircel Social Media Team
                      Aug 11, 2017
                      Updated by hs23
                      Sir but not show my net balance. Im talk with customer care & his sey uses less then 100 mb we inform me but not inform me. Not show my net balance last 22july. Customer care note my complaint but not show net balance. His mistake for aircel company. I'm strictly say Refund my balance.
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                        U
                        umeshsh12345
                        from Gorakhpur, Uttar Pradesh
                        Aug 11, 2017
                        Resolved
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                        Resolved

                        Address: Mathura, Uttar Pradesh, 281121
                        Website: www.aircel.com

                        This is regarding my Aircel Number [protected]; I have requested to deactivate this number .Because I have lost my SIM; for this issue I have requested Aircel to block my SIM. I am very tankful to aircell Dept. I have lost my Mobile with aircell sim ([protected]). Please my sim card be blocked .
                        Thanks & Regard
                        Sep 24, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 18, 2017
                        Aircel Customer Care's response
                        Dear Customer (umeshsh12345),

                        We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:


                        Last recharge amount (in Rs):
                        Date of Birth:
                        Complete Address with PIN code:


                        Warm Regards,
                        Aircel Social Media Team
                        Verified Support
                        Aug 21, 2017
                        Aircel Customer Care's response
                        Dear Customer (umeshsh12345),

                        We would like to inform you that, as checked number has already been barred under SIM lost on 18th August.

                        Warm Regards,
                        Aircel Social Media Team
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                          I
                          Ishrax Hossain
                          from Siliguri, West Bengal
                          Aug 11, 2017
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                          Address: Kolkata, West Bengal

                          AIRCEL is the most fraud Company in India..when we actovate any servoce they don't declare tjat the service is auto renewal..they are thief..and they changes their ussd codes within every months..so we can't Deactovate the service..last code was *121*092# anow it turned to 91.aircel..
                          Verified Support
                          Aug 18, 2017
                          Aircel Customer Care's response
                          Dear Ishrax Hossain,

                          We regret the inconvenience caused. We suggest you dial *121*091# to deactivate the PI9 pack on your number.

                          Warm Regards,
                          Aircel Social Media Team
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                            S
                            Swarnavelangane Raju
                            from Chennai, Tamil Nadu
                            Aug 10, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600023

                            I am recharging 348 rupees I am seeing my special offers *121# 348 free calls & data / day 28 days but 10 GB only giving
                            In my special offers not mentioning only 10gb now his telling I am geve only 10gb please help me Sir

                            My aircel number [protected]

                            Chennai
                            Oct 10, 2017
                            Complaint marked as Resolved 
                            Aug 10, 2017
                            Updated by Swarnavelangane Raju
                            My aircel number [protected] recharging date 25/7/17
                            Verified Support
                            Aug 26, 2017
                            Aircel Customer Care's response
                            Dear Swarnavelangane Raju,

                            We are forwarding your concern to the team. Please allow us some time to get back to you.

                            Regards,
                            Aircel Social Media Team
                            Verified Support
                            Aug 26, 2017
                            Aircel Customer Care's response
                            Dear Swarnavelangane Raju,

                            We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

                            Screenshot (with date) of offer message received:
                            Recharge Date:
                            Mode of recharge:
                            Transaction ID:

                            Warm Regards,
                            Aircel Social Media Team
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                              A
                              asheshBan
                              from Hyderabad, Telangana
                              Aug 10, 2017
                              Resolved
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                              Resolved

                              Address: 700039

                              Dear Madam / Sir,

                              This is to bring to your kind notice that have been following up with your
                              Customer Care Executives for quite sometime now over the last few weeks,
                              not getting a suitable reply. But with a Perhaps instead.

                              I have changed from regular Recharging to Monthly Unlimited Plan of Rs.255.00.
                              Then after 10 days it went off and I was told to ask your Retailer, who has
                              but no inputs and he fell from the sky, as the information with him too was
                              that the plan was for 28 days. Your Customer Care tells me due to some reason
                              it had expired after 10 days. Then the Main Account Balance was reduced to Zero.
                              Fine. Then again from a certain Rs. 108.00, the day after Rakhi, I find my Balance
                              showing NIL again. Went to Retailer and he said to avail Unlimited facility you have
                              to have Balance in Main Account. You Customer Care could not give a good reason as to why
                              this amount was deducted. So I got another Rs.50.00 recharge done.
                              Today while talking to one of my clients. midway the line got disconnected
                              saying NO Balance. Isnt this becoming a bit too much?
                              On calling your Customer Care I was told to report in 24 hours, then if
                              by mistake anything was deducted, it would be refunded. But they could not
                              check up and tell me the reason why.

                              How long will this go on? And I being your valued, am I supposed to follow
                              up and call you and keep requesting for no fault of my own, whereas the
                              same is from your end?

                              Sorry to put it so bluntly, but had no option.

                              Hope you would value this issue and get it resolved immediately. As in my
                              profession, Media, we need to talk with various types of people from all strata, be
                              it Politics or Corporates etc. And one such call got disconnected midway.
                              Will your company share the shame or inconvenience caused?
                              Would it be right to use my good office to inform the Ministry & Department
                              to solve the issue? For your kind information, this was a call to someone related.

                              Hope you would take it seriously and on priority basis try and resolve the matter
                              at the earliest, keeping me posted of the developments and the refund that you
                              may be making.

                              Thanking You

                              Regards

                              Ashesha Nanda BAnerjee
                              Kolkata
                              [protected]
                              Sep 20, 2017
                              Complaint marked as Resolved 
                              Aircel customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 11, 2017
                              Aircel Customer Care's response
                              Dear Customer (asheshBan),

                              We are forwarding your concern to the team. Please allow us some time to get back to you.

                              Warm Regards,
                              Aircel Social Media Team
                              Verified Support
                              Aug 14, 2017
                              Aircel Customer Care's response
                              Dear Customer (asheshBan),

                              We would like to inform you that as per our record your balance got deducted of Rs.127.52 (before balance Rs.127.52 & after balance Rs.0.00) for outgoing Local A2O call to this (sample number:- 95639#####, 70856#####, 86200#####)call duration 2124 secs, on 8/5/2017 at 6:28:30 PM to 8/8/2017 at 10:25:09 AM, as per A2O call charge Rs.(@2.7/sec), after crossed free balance A2O 60000 secs then balance charged from main account. So, charging found are correct and you are not eligible for waiver.

                              Warm Regards,
                              Aircel Social Media Team
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                                Kamruj Zaman
                                from Guwahati, Assam
                                Aug 10, 2017
                                Resolved
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                                Resolved

                                Address: 781034
                                Website: Indian consumer complaints forum

                                The,
                                Area manger
                                Airtel
                                Dear sir,
                                Phone number:[protected] is contentiously calling & talks vulgar. Please lodge a complaint against this number and kindly block any phone calls from this number. Please sir send me st. Soon i m very upsets with this person & send
                                Me this person id proff for my verefication who is this.
                                Ok sir give me any information soon
                                Thanking you
                                Your truly
                                Md kamruj zaman
                                Contact no.=[protected]
                                Sep 11, 2017
                                Complaint marked as Resolved 
                                Aircel customer support has been notified about the posted complaint.
                                Aug 10, 2017
                                Updated by Kamruj Zaman
                                Phone Number:[protected] Is Contentiously Calling & Talks Vulgar.Please Lodge A Complaint Against This Number And Kindly Block Any Phone Calls From This Number.PLEASE SIR SEND ME ST. SOON I M VERY UPSETS WITH THIS PERSON & SEND
                                ME THIS PERSON ID PROFF FOR MY VEREFICATION WHO IS THIS.
                                Verified Support
                                Aug 11, 2017
                                Aircel Customer Care's response
                                Dear Kamruj,

                                We request you to file a FIR for the same. Further, we won't be able to help you in this regard.

                                Thanks & Regards
                                Aircel Social Media Team
                                I want to port my number from Aircel to Jio. I have been trying to generate the unique porting code from aircel. I have sent message to 1900 several times, but code is not generated.
                                My aircel number : [protected]
                                Aircel Customer Care's response, Aug 14, 2017
                                Verified Support
                                Hi Tripurari Dash,

                                We have forwarded your concern to the team. Please allow us some time to get back to you.

                                Warm Regards,
                                Aircel Social Media Team
                                Aircel Customer Care's response, Aug 14, 2017
                                Verified Support
                                Hi Tripurari Dash,

                                We have checked your account details and found that your number has been disconnected and successfully ported out to Reliance Jio.

                                Warm Regards,
                                Aircel Social Media Team
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                                  Sreejith CR
                                  from Chennai, Tamil Nadu
                                  Aug 10, 2017
                                  Resolved
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                                  Address: 560100

                                  I had raised a MNP request a week back and till now there is no update.

                                  My number is not yet ported. When i checked with Airtel regarding this they informed me that they have not received the porting request from Aircel and it is still pending with you.

                                  I called Aircel customer care twice and the first time i got a response that documents are not submitted yet and that is the reason why it is pending. But the porting request was raised from a retailer with Electronic aadhar verification and there are no documents which should be submitted physically.

                                  And the second time i got a response that "we cant see your profile in our system and porting will be done in 2 days".
                                  3 days has passed since that and i am still in Aircel.
                                  Sep 13, 2017
                                  Complaint marked as Resolved 
                                  Aircel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 11, 2017
                                  Aircel Customer Care's response
                                  Dear Sreejith CR,

                                  We are forwarding your concern to the team. Please allow us some time to get back to you.

                                  Thanks & Regards
                                  Aircel Social Media Team
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                                    N
                                    Nagasumii
                                    Aug 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: 797115

                                    Since 9th Aug 2017 i'm not able to make a call to any number & other aircel users in our colony are also dealing with the same issue. Every time i try to make calls a message shows "sim can't connect" before disconnecting. Kindly look into the matter because it is gravely hindering our work life. My sector location is given below.

                                    NAHARBARI, BLOCK 21
                                    DIMAPUR, NAGALAND
                                    Sep 15, 2017
                                    Complaint marked as Resolved 
                                    Aircel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2017
                                    Aircel Customer Care's response
                                    Dear Nagasumii,

                                    We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

                                    Sample no.:
                                    Alternate no.:

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Verified Support
                                    Aug 10, 2017
                                    Aircel Customer Care's response
                                    Dear Nagasumii,

                                    We request you to provide us the location details given below for the further procedure:

                                    • Landmark:
                                    • Complete address:
                                    • Type of handset:
                                    • Alternate number:
                                    • Number of signals (0, 1, 2, 3, 4)
                                    • Area (Indoor, Outdoor, Basement, in car):
                                    • Wall type (Brick, Concrete):

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Mera sim kahin rakha gaya tha 4 mahina baad mila jab lagare hai to tower nahi aaraha hai us sim ko chalu kaise kare sir please rply my no [protected]. My contact no [protected]
                                    Aircel Customer Care's response, Aug 19, 2017
                                    Verified Support
                                    Dear Raj Shaikh,

                                    We regret to inform you that your number (9504200047) has been disconnected from our end. Hence, we won't be able to assist you in this regard anymore and request you to visit the nearest Aircel store for more details/assistance.

                                    Warm Regards,
                                    Aircel Social Media Team
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                                      Nayr
                                      from Gudivada, Andhra Pradesh
                                      Aug 9, 2017
                                      Resolved
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                                      I have been using an aircel sim for 7 years but that sim card owner is my cousin. Now as per govt directive this sim has to be linked to an aadhar no. Whose aadhar should i link now, my cousin's or mine? Or is there any way that i can transfer the sim ownership to my name, so that i can link it to my aadhaar. This number is pretty important to me as i have provided it everywhere.
                                      Sep 18, 2017
                                      Complaint marked as Resolved 
                                      Aircel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2017
                                      Aircel Customer Care's response
                                      Dear Nayr,

                                      Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Verified Support
                                      Aug 18, 2017
                                      Aircel Customer Care's response
                                      Dear Nayr,

                                      We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                      Thanks and Regard
                                      Aircel Social Media Team
                                      Hii I got a Aadhar card link msg

                                      sim card linking to aadhaar - Comment #2819510 - Image #0
                                      Aircel Customer Care's response, Aug 18, 2017
                                      Verified Support
                                      Dear gandhamsaibaba,

                                      Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

                                      1. POA (Proof of address)
                                      2. POI (Proof of Identity)
                                      3. 2 Passport size photographs.

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 26, 2017
                                      Verified Support
                                      Dear gandhamsaibaba,

                                      We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                      Regards,
                                      Aircel Social Media Team
                                      Tiruchengode celltone (aircel delar) collect 10 rupee for link aadhar
                                      Aircel Customer Care's response, Aug 18, 2017
                                      Verified Support
                                      Dear kumar vidhya,

                                      We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

                                      Aircel no.:
                                      Store address:
                                      Store executive's name:
                                      Date of visit :

                                      Thanks 7 regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 26, 2017
                                      Verified Support
                                      Dear kumar vidhya,

                                      We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                      Regards,
                                      Aircel Social Media Team
                                      Hi, I stay abroad. I need to link adhaar card details to my mobile number. Can you let me know the process to link adhaar without my physical presence in india
                                      Aircel Customer Care's response, Aug 18, 2017
                                      Verified Support
                                      Dear Giri Srinivas,

                                      Dear Sir,
                                      Adhar link can be done only via thumb impression as you are out of India so it not possible via call or email.

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 26, 2017
                                      Verified Support
                                      Dear Giri Srinivas,

                                      We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                      Regards,
                                      Aircel Social Media Team
                                      My aircel no is [protected] adhar link complet at 16/08/2017, But my aircel momber is only incoming facility but why. pls . solve this problem .
                                      Aircel Customer Care's response, Aug 21, 2017
                                      Verified Support
                                      Dear Customer (Tiasa),

                                      We are forwarding your concern to the team. Meanwhile, please share your alternate number.

                                      Warm Regards,
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 21, 2017
                                      Verified Support
                                      Dear Customer (Tiasa),

                                      We would like to inform you that your number has been barred due to ZMU reason. Please recharged INR 20 and confirm. After confirmation we will unbar the OutGoing service..

                                      Warm Regards,
                                      Aircel Social Media Team
                                      yesterday i visit aircel showroom in sriperumbudur, they ask to pay 100rs for activation & issue new sim with one year rate cutter.they saying that new number also linked with aadhar card.
                                      Aircel Customer Care's response, Aug 21, 2017
                                      Verified Support
                                      Dear manikamesh,

                                      Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 29, 2017
                                      Verified Support
                                      Dear manikamesh,

                                      We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                      Thanks and Regard
                                      Aircel Social Media Team
                                      hi this is shashwat frm hyd, there is no nearest aircel store in my locality (500032), now how could i link my adhar number to my aircel . Plz help me.
                                      Aircel Customer Care's response, Aug 23, 2017
                                      Verified Support
                                      Dear Shashwat,

                                      We suggest you to kindly get in touch with your nearest Aircel Store in this regard. Please follow the given link to know your nearest Aircel Store:

                                      http://www.aircel.com/AircelWar/appmanager/aircel/ap?_nfpb=true&_pageLabel=P4001093261265010211073 .

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Aug 31, 2017
                                      Verified Support
                                      Dear Shashwat,

                                      We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                      Thanks and Regard
                                      Aircel Social Media Team
                                      i submited my adhar Xerox copy, 4 year ago at the time of purchasing
                                      aircle sim.
                                      today i got a massage regarding to adhar link ?
                                      is required to adhar link again?
                                      if yes than can i link through online?
                                      if online adhar link is not possible then give me address of aircel center near ber sarai ( 110016) new delhi
                                      I have been using aircel sim for last 6 year.while purchasing sim i was not having adhar card so i took from someone else document.What happens if i link my adhar card now? This number is important to me as i have provided it everywhere.And I haven't found a place to link my adhar card near my place i.e MSR Nagar- Mathikere, Bangalore, 560054
                                      I've been using my aircel since 2012. I don't know who is the owner of the sim. Can I update my Aadhaar with this number?
                                      HI ITS ME RADHA.. I have been using an aircel sim for 7 years but that sim card owner is my cousin. Now as per govt directive this sim has to be linked to an aadhar no. Whose aadhar should i link now, my cousin's or mine? Or is there any way that i can transfer the sim ownership to my name, so that i can link it to my aadhaar. This number is pretty important to me as i have provided it everywhere.
                                      Aircel Customer Care's response, Sep 12, 2017
                                      Verified Support
                                      Dear radhajemi,
                                      Thanks for reaching out to us. We request you to suggest your cousin visit your nearest Aircel store along with the following documents for further assistance in this regard:

                                      1. POA (Proof of address)
                                      2. POI (Proof of Identity)
                                      3. 2 Passport size photographs.
                                      A physical presence is mandatory to complete the process.
                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Sep 20, 2017
                                      Verified Support
                                      Dear radhajemi,

                                      We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                      Thanks and Regard
                                      Aircel Social Media Team
                                      aadhar number[protected] is connected to the phone no [protected] for R. nagadevan. plz reply
                                      Aircel Customer Care's response, Sep 11, 2017
                                      Verified Support
                                      Hi Customer(dhanalakshmi.j),

                                      We would like to inform you that as per government guideline you need to visit nearest Aircel store to link your number with aadhaar along with your SIM and aadhaar card as the physical presence is mandatory to complete the biometric process.

                                      Warm Regards,
                                      Aircel Social Media Team
                                      I am very besy men coz of work and work ... So please provide me online link of adher and sim card link.. My Mobile number [protected]

                                      sim card linking to aadhaar - Comment #2849635 - Image #0
                                      Aircel Customer Care's response, Sep 15, 2017
                                      Verified Support
                                      Dear Sreebas,

                                      We would like to inform you that the process of linking of Aadhaar number with the connection requires your finger print (bio-metric to be done). Hence, you are requested to visit any nearby Aircel store in person for the same.

                                      Warm Regards,
                                      Aircel Social Media Team
                                      link aadhar number, mobile number [protected]
                                      Aircel Customer Care's response, Sep 21, 2017
                                      Verified Support
                                      Dear Ammu Rajasekar,

                                      We request you to visit the nearest Aircel store with your Aadhaar card to get it linked with your Aircel connection.

                                      Warm Regards,
                                      Aircel Social Media Team
                                      Hi,

                                      I have been using Aircel (prepaid) nearly nine years. Currently I am in out of country and still using Aircel for receiving OTP from my bank. I cant come Aircel store by person and cant give biometric. What possible solution I can update my Aircel number with Aadhar card.

                                      I able to submit my Aadhar card by online.

                                      1.Is it possible can I ask my parents to use their biometric instead of me?

                                      Main important is I need physical Aircel simcard without I cant do bank transcations.

                                      Please suggest me.

                                      BR,
                                      Ashok
                                      Aircel Customer Care's response, Sep 21, 2017
                                      Verified Support
                                      Dear grashokkumar,

                                      We would like to inform you that the process of linking of Aadhaar number with the connection requires your fingerprint (bio-metric to be done).

                                      Thanks & Regards
                                      Aircel Social Media Team
                                      Aircel Customer Care's response, Oct 3, 2017
                                      Verified Support
                                      Dear grashokkumar,

                                      We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                      Thanks and Regard
                                      Aircel Social Media Team
                                      Hi,
                                      I have been using an aircel sim ([protected]) for 10 years but that sim card owner is my cousin. Now as per govt directive this sim has to be linked to an aadhar no. Whose aadhar should i link now, my cousin is death that i can transfer the sim ownership to my name, so that i can link it to my aadhaar. This number is pretty important to me as i have provided it everywhere.
                                      Awaiting your reply.

                                      Regards,
                                      Gengappillai S
                                      [protected]
                                      Aircel Customer Care's response, Oct 13, 2017
                                      Verified Support
                                      Dear Customer (Gengappillai S),

                                      We would like to inform you that the linking of Aadhaar can be done in the name of owner only. And, the change of ownership can be done in blood relations (only) i.e. Father, Mother, Children, Siblings, Spouse (exception).
                                      So, we regret that we are unable to assist you in this regard.

                                      Warm Regards,
                                      Aircel Social Media Team
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                                        Bharani Ponraj
                                        Aug 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600041

                                        Hi i am having chennai number.. Visited usa for 3 months in tourist visa aircells sim card is with me... I forgot to activate international roming.. Need to activate international roming in my chennai aircel number.. I am now in emergency.. Please do the needful.. Also can i disconnect the international roming after 1 week??. Please help me on this a's it's very emergency..
                                        Sep 22, 2017
                                        Complaint marked as Resolved 
                                        Aircel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2017
                                        Aircel Customer Care's response
                                        Dear Bharani,

                                        Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.

                                        Thanks & Regards
                                        Aircel Social Media Team
                                        Verified Support
                                        Aug 18, 2017
                                        Aircel Customer Care's response
                                        Dear Bharani,

                                        We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                        Thanks and Regard
                                        Aircel Social Media Team
                                        I have got offer net pack SMS from Aircel... the offer is RC 143 -2gb+2gb D/N for 27 days... So that's why I have recharged with 143 But I received only 1gb.so please provide my remaining net balance on my account as soon as possible... Sir I need quick response please make it credited as soon.. Thanking you...
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