Aircel Complaints & Reviews

Address: 600099

Hi,
I am senthil from chennai. I had lost my mobile phone along with my aircel simcard. So please block the sim card. Detail given below.

My mobile number. [protected].
Name. K.S. Senthil Kumar
Address. Hig-4/31, tnhb colony, kolathur, chennai- 600099. Tamil nadu.

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Address: New Delhi, Delhi, 110019

My name is sohit kumar and i'm using the mobile no.[protected] from several years and satisfied with the services but 1st time i faced a problem so, i request you to please deactivate ndmc170317sms2 pack as soon as possible m not activated any service but still you deducted my balance on daily basis
Kindly stop this service and refund my amount which is deducted due to this pack.
My name - sohit kumar
Mobile no. - [protected]

Aug 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Aircel Customer Care's response Dear Customer (Sohitg85),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 28, 2017

Aircel Customer Care's response Dear Customer (Sohitg85),

We would like to inform you that you have been charged Rs 2 for Auto renewal SMS pack on daily reactivation basis. Although, we have deactivated the service but the charges are found to be correct and hence we regret that no waiver is applicable in this case.

Warm Regards,
Aircel Social Media Team

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S

Shaheen Siddiqui

from Gurgaon, Haryana

Jul 27, 2017

I was setting on phone then unfortunately I locked my sim and then I on my phone they ask me puk no
So please give me my sim puk number
My number is-[protected]

Reply

Aircel Customer Care's response, Jul 31, 2017

Verified Support

Dear Shaheen Siddiqui,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

G

Gwalior Shubham

Oct 11, 2017

i am facing same problem of ndmc170317sms2. I have called on your customer care and said that i dint activate any service but still you deducted my balance on daily basis i request you to please deactivate ndmc170317sms2 pack as soon as possible. Kindly stop this service and refund my amount which is deducted due to this pack. They sent me a msg that pls sent STOP on 155223. I did it & got a msg that there is no service activated next again I got service renewal msg. Again I called customer care this time they did misbehave with me & now my number is blocked. I am unable to get connect with 198 & service is still continue. After that I searched that on Google so I got a number(*121*212# and *121*214#) to deactivate it. But again there is no solution. I am really very disappointed with this. If anyone can provide me solution in a day so good otherwise I am going port my number & also going to do complain against aircel fraudulent.
Name - Shubham Gupta
Number [protected]

Reply

Aircel Customer Care's response, Oct 13, 2017

Verified Support

Dear Customer (Gwalior Shubham),

We are checking with the team regarding this issue. Kindly allow us some time and we'll update you on the same.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Oct 13, 2017

Verified Support

Dear Customer (Gwalior Shubham),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Address: Khordha, Odisha, 751010

My number is [protected], from odisha circle, this complaint is regarding a wrongful charging that was done by aircel on 26th july 2017, i got a message that i have been charged for desitube tv an amount of rs. 35, for which i never even applied and the msg also asked me that if i wanted to unsubscribe i can do so by messaging stop to 155223 but while checking i was informed that none of the vas was even activated on my number so for what reason did i got this wrongful charging. This is so bad service on your part. I want an immediate refund of my money at the earliest.

Aug 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Jul 21, 2017

nemaji's response Please give me my port no, i will send port request via sms 10times but still time not rcvd your end

Verified Support

Jul 27, 2017

Aircel Customer Care's response Dear Customer(Dash-007),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 27, 2017

Aircel Customer Care's response Dear Customer(Dash-007),

We would like to inform you that as per our record Rs.35 had deducted for activation of DMSSTVW35 service on date 26th July, as per your request same has been deactivated & Rs.35 waiver successfully

Warm Regards,
Aircel Social Media Team

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N

nemaji

from Mumbai, Maharashtra

Jul 27, 2017

Please give me my port no, i will send port request via sms 10times but still time not rcvd your end

Reply

Aircel Customer Care's response, Jul 28, 2017

Verified Support

Dear Nemaji,

Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Aug 5, 2017

Verified Support

Dear Nemaji,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

N

nicky115

from Delhi, Delhi

Jul 27, 2017

Alton investments have not furnished their office address since they were offering loans by them to know their antedents and their credentials before our clients cum borrowers as they have only furnished their email id altonmerit.[protected]@gmail.com

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Address: Chennai, Tamil Nadu, 600041

Website: epayment.aircel.com/aircelonlinerecharge

I was checking in internet for rate cutter in below site on 24th july 2017 in below site.
https://epayment.aircel.com/aircelonlinerecharge/

I decided to recharge amount with rs 74 and the validity 60 days.

But after that i got one message from aircel "recharge successfully and validity with 54 days".

I asked customer care why you people reduced 6 days, they are telling gst is a reason. Still they didnt updated in site.

+1 photos

Sep 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Aircel Customer Care's response Hi Boobalan P,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Aug 04, 2017

Aircel Customer Care's response Hi Boobalan P,

We request you to share the screenshot and date of recharge to proceed further.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110059

Sir Mera number aircel company NE 1 month pehke band Kar diya Tha. Mera bill 1514/- rupees Hai. Mera mobile number [protected].aircel company wale Mere contacts number par phone karke tang Kar Rahe Hai. Main bahut preshaan ho gaya hoon pls iss matter ko solve Kar dijiye. Is number se baar baar phone aata Hai [protected]

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Address: Agra, Uttar Pradesh, 282001

I have recharged for rs.50 and after 2hrs rs.30 had been deducted on the basis of aircel deals.
I specially deactivated all the services before recharging by calling on 155223 because previously some money is deducted on the basis of same issue. They said that i am not activated on any services when i call 155223 before doing recharge.
I don't understand how you can deduct money while you only said that i am not activated to any services before rechage.
U are such a big telecom company and i think this type of deduction from your side are enough for the downfall your good will.
Please kindly refund my money and consider my complain.

Aug 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

Aircel Customer Care's response Dear Customer (Pulkit Jindal41),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 26, 2017

Aircel Customer Care's response Dear Customer (Pulkit Jindal41),

We would like to inform you that the deducted amount (Rs 30) will be refunded to your account within 24 hours.

Warm Regards,
Aircel Social Media Team

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R

Rama Arjun

Jul 26, 2017

My old Aircel sim got damaged so I got duplicate sim that same number on Friday but till not activated
Name. Ramaarjun.D
no. [protected]

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Aircel Customer Care's response, Jul 27, 2017

Verified Support

Hi Rama Arjun,

We are forwarding your concern to the team. Meanwhile, kindly share 20 digit sim number along with alternate number in order to assist you better.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 5, 2017

Verified Support

Hi Rama Arjun,

We would like to inform you that as per your request your no. is well active from our end.

Warm Regards,
Aircel Social Media Team

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Address: Pune, Maharashtra, 411033

Website: [email protected]

I want to port my number to another operator but the message is not getting send to 1900 i tried several times but it constantly showing error message. Kindly help me.

+1 photos

Jul 26, 2017

Complaint marked as Resolved

I received the call from Aircel customer care, They guided me with certain steps and my issue is resolved

Verified Support

Jul 26, 2017

Aircel Customer Care's response Hi Zulfiqaar,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Aug 01, 2017

Aircel Customer Care's response Hi Zulfiqaar,

We would like to inform you that your PORT out request is in under process.

Warm Regards,
Aircel Social Media Team

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S

Sãhìl Khãn

from Chakia, Bihar

Jul 27, 2017

Please sir give me my number call list

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Aircel Customer Care's response, Jul 28, 2017

Verified Support

Dear Sãhìl Khãn,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Aug 5, 2017

Verified Support

Dear Sãhìl Khãn,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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I am a customer of Aircel pre-paid and Mobile Number is [protected] using for more than 4 years but sim card not working now (Sim card registration failed). For past 5 days i am struggling to use the same.

Even i called to customer care but no response properly.

please activate the same as early as possible.

Thanking you!

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Address: North 24 Parganas, West Bengal, 700120

I am using aircel connection last 5-6 years. My no is [protected]. This is my official no. So this no. Very important for me for daily contacts. But last week my sim suddenly stop working, so last friday 21st july i went to nearest aircel store at barrackpore. They verify my no and give a new sim for replacement and told that my no is active but si damaged.. They ensure that the sim wll be activate that day within 10pm. But today is 24th july my no not working. I have called so many times but no action taken from the store sim is not working till now. I have submitted my adhar card xerox also. I could not understand that why this type of service is giving by your company. I had to face great difficulty contacting my colleagues and family during these days.

Sep 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Aircel Customer Care's response Dear Customer (suvroankush),

We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 26, 2017

Aircel Customer Care's response Dear Customer (suvroankush),

We would like to inform you that your SIM replacement has been successfully done from our end on 25/07/2017 at 05:26 PM. Please cross check the same at your end.

Warm Regards,
Aircel Social Media Team

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S

suvroankush

from Kolkata, West Bengal

Jul 25, 2017

my alternative no is [protected]

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Address: Hyderabad, Andhra Pradesh, 500002

Hello, my no of aircell is [protected] and my wife aircel no is [protected] i like to change it to vidafone as there is very weak signals in our area as good as no signals, now a days... I tried to port many times today also i tried twice but invain aircel is not providing us portal change... Its very difficult for us to contact pls do the needful at your earliest.

Aug 30, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Jul 16, 2017

jb communication's response yesterday my mobile morning missing cache the mobile to contact me so irequest yesterday night 6.00-9.00 i call take the number i want to the number taken immediatle please sir

Verified Support

Jul 25, 2017

Aircel Customer Care's response Dear Ali Fida,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 25, 2017

Aircel Customer Care's response Dear Ali Fida,

We would like to inform you that we have checked the account and found that there is no issue on both the numbers. Further, the UPC has been generated on [protected] and the same is valid till 9th Aug’17 but the same has not yet submitted at the recipient operator. For another number to generate the UPC, you have to send SMS as PORT to 1900.

Warm Regards,
Aircel Social Media Team

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J

Jaganathan Narayanasamy

from Chennai, Tamil Nadu

Jul 26, 2017

My no [protected], i was recharged my mobile data back 1399 one year vality, after 1month, aircel now closed this plan, not giving any alternative plan, or not returning money, because this issue my main balance around 950 rupees with 10 min for data overuse, i am asking regarding this, they are not helping, aircel technically cheating customer

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Aircel Customer Care's response, Jul 27, 2017

Verified Support

Dear Jaganathan Narayanasamy,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 5, 2017

Verified Support

Dear Jaganathan Narayanasamy,

We request you to share the screen shot and date of recharge to proceed further.

Warm Regards,
Aircel Social Media Team

J

jb communication

from Chennai, Tamil Nadu

Jul 26, 2017

Sir, i miss my phone to want my yesterday 7.00pm to number to call so please i request the mobile number trace immediatly

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Aircel Customer Care's response, Jul 27, 2017

Verified Support

Dear jb communication,

We request you to file an FIR for the same. Further, we wont be able to help you in this regard.

Thanks & Regards
Aircel Social Media Team

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Address: Rohtas, Bihar, 821307

My mob. No.- [protected]. I didn't subscribe to mastitis mall, but my balance rs. 35 has been deducted, i want my balance back & end of subscription. Message came to my no. On 24/07/2017. This is totally rubbish & annoying. How my balance can be deducted with my knowledge if i hadn't subscribe to masti mall, plss consider my matter as soon as possible & take crucial steps to solve this problem & ensure that my money would be returned to my account balance. Thank you

Aug 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer (Rahulpakdee),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer (Rahulpakdee),

We would like to inform you that as per the records, there is a balance deduction of Rs 35/- towards the VAS MASTIMALL service activated on 24/07/2017.However, we have deactivated the service, and the amount of Rs 35/- has been credited on your number.

Warm Regards,
Aircel Social Media Team

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A

Ayush608

from Delhi, Delhi

Jul 24, 2017

Yesterday masti mall has been activated on my Aircel number [protected] without my knowledge. And I want to deactivate it. please help.

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Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Customer(Ayush608),

We have checked your account details and found that Masti Mall service has already been deactivated from your Aircel number. Further, you can dial 155223 to deactivate any VAS service subscribed on your Aircel number in future.

Warm Regards,
Aircel Social Media Team

S

senthilkumaran299

from Chennai, Tamil Nadu

Jul 26, 2017

My m senthilkumaran aircel mobile no [protected] has been activated of masti mall pack today 16 july 2017 and Rs 35 deducted .i request to unsubscribre from masti mall .

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Aircel Customer Care's response, Jul 27, 2017

Verified Support

Dear Customer (senthilkumaran299),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 3, 2017

Verified Support

Dear Customer (senthilkumaran299),

Apologies for the late response.
We would like to inform you that the deducted amount (Rs 35) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team

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Address: 41006

I am not able to send port message to 1900.

Every-time i try sending the message, it is always showing as message sending failed.

I am not getting any response from the customer care team also. I dont understand why this issue is there only with aircel. I have tried this earlier also for other networks and it is working fine.

I am facing issue only with aircel services.

Please try to resolve my issue at the earliest.

-akshata

Sep 8, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Akshata123,

Thanks for reaching out to us. Please share your Aircel mobile no., format of sending sms & Screenshot of the error occur so that our team can get back to you.

Thanks & Regards
Aircel Social Media Team

Verified Support

Aug 03, 2017

Aircel Customer Care's response Dear Akshata123,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Aircel.in

Hi,
I have lost my cellphone that has two simcards of aircel. One is [protected] and another one is [protected]. The sim that is started with98 is registered at my mother's name and the sim that is started with 90 is registered at my name.
I am fearing that none can misuse these no.
So please deactivate these sim card as soon as possible. And make sure that it will be done today earlier morning so that i can issued new sim.

Aug 30, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Prankul Gupta,

Please share the following information to confirm your identity so that we can forward your request (of blocking the SIM) to the team for the needful to be done:

Alternate no.:
Last recharge amount (for both the numbers, in Rs):
Date of Birth (for both the numbers):
Complete Address with PIN code (for both the numbers):

Warm Regards,
Aircel Social Media Team

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B

Bandita Das

from Raha, Assam

Jul 24, 2017

I did a recharge of 46 on my no. [protected].. but i did nt get my recharge.. plz gv my money back . Its only 46rupee.. thank you

Reply

Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Bandita Das,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date of offer message received (if received any offer):
Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Bandita Das,

We would like to inform you that the recharge of Rs 46.00 on 14th Jul’17 at 08:18:54 AM is found to be unsuccessful against your Aircel mobile number 7035878140. And, if the recharge does not get successful, the amount gets credited back to your bank account within five working days.
So, we request you to contact the concerned bank from which the recharge was done for the reversal of the debited amount, if the same is not credited back to your bank account within 5 working days.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2.

Aug 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer(mini[protected],

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 25, 2017

Aircel Customer Care's response Dear Customer(mini[protected],

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for Auto Renewal data pack on a daily reactivation basis. We have deactivated the same from our end. Hence, charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team

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S

Shorya Tyagi

from Delhi, Delhi

Jul 24, 2017

My name is Shorya Tyagi and I recently lost my mobile phone, bearing the aircel SIM card with number [protected]. Kindly block the number, I have also lodged my complaint SO No: 430/2014 Delhi Police and LR No: 1187080/2017 the date of complaint is 18 July 2017.

Reply

Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Shorya Tyagi,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 3, 2017

Verified Support

Dear Shorya Tyagi,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

S

SHAIKH MAZHER

from Hyderabad, Telangana

Jul 24, 2017

Dear Sir,
I'm Shaik Mazhar I had 89 Rs in my main 1 balance and the validity is 19th July only so I want to transfer this to other Airtel number, let me know how can I transfer my main 1 balance, my number is [protected].

Regards,
Shaik Mazhar.

Reply

Aircel Customer Care's response, Jul 25, 2017

Verified Support

Hi SHAIKH MAZHER,

We request you to dial *121*666# then follow the instructions to transfer balance.

- Only Main account balance can be transferred.
- This facility is only available for prepaid subscribers.
- For using Balance transfer service customer must have been an Aircel customer for at least 3 months.
- Count and Value limits on Balance transfer apply on transactions, at discretion of Aircel.

Warm Regards,
Aircel Social Media Team

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Address: Faridabad, Haryana, 121003

Website: Aircel.com

Dear Sir/Madam,
I'm Abhishek Sagar. My Aircel No. [protected] has been unfortunately blocked and asking for PUK Code. Kindly send the PUK Code through SMS or Call on my alternate no.- [protected].
Thanks in Advance.

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Address: 600119

Website: Aircel

Today morning I was recharging my Aircel prepaid number. I wrongly recharged RS.500 to [protected] which is not my number. Only after seeing the Aircel receipt I found my mistake. So, am registering a complaint so that you can help me to resolve my amount if possible.

+1 photos

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N

Nishudi

from Chennai, Tamil Nadu

Jul 24, 2017

Yesterday I received a message and that was a your PI pack @ is due to renewel and give a deactivation number in that message. I don't want to renew a net pack. I try to deactivate but no answer for my deactivation. So, please deactivate the service as early as possible.
My mobile number is [protected].my email Id is [protected]@gmail.com.

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Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Nishudi,

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Pack value (in Rs):
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 14, 2017

Verified Support

Dear Nishudi,

We would like to inform you that as per your request auto renewal has been stopped from your number on 25-07-2017.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110045

Name : rajender kumar
Mob : +91 [protected]

I am using aircel mobile sim. Auto deduction of rs 2 due to activation of ndmc 170317 service automatically without my permission. I have never subscribed any service from aircel. This thing happened second time on this mobile number. Till now more than rs 40 has been deducted from my account. Resolve this issue asap

Aug 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer (rajkr111),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 25, 2017

Aircel Customer Care's response Dear Customer (rajkr111),

We would like to inform you that, as we have checked your account details and found you have been charged Rs 2/- for auto renewal SMS pack on a daily reactivation basis. We have deactivated the same from our end. Hence, charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 600030

Hi,
I'm sharma i had issue that with unlimited packs, morning at 3.00 am i have checked in my offers it showed that rs 348.00 free calls + data, so i thought it will be free unlimited calls and free unlimited data, so i recharged for rs 348.00, but now customer care saying that rs 348.00 pack is for 1000 mins of call and 3g for 2 gb data and u can use unlimited 2g data. Why they have not mentioned my offers itself, it is mentioned means i will not recharge and i will look for another plan. So aircel is cheating me. This is fair what they have done to me. So kindly change plan to rs 345.00 pack or do something. This is first time. It is happening every time.

Thank you
Sharma. M

Sep 23, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

Aircel Customer Care's response Dear Sharma,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Thanks & Regards
Aircel Social Media Team

Jul 23, 2017

Updated by Sharma1210 Aircel no: [protected]
Data of offer message: 22/07/2017 morning 3.00 am
Recharge data : 22/07/2017 morning 4.11 am
Mode of recharge : Paytm wallet
Transaction id : CHR[protected]

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer(Sharma1210 )

We are forwarding your concern to the team. Please allow us some time to get back to you.

Thanks & Regards
Aircel Social Media Team

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer(Sharma1210 )

We would like to inform you that we have verified your number and found that RC 348 recharged successful and the benefits also added to your account. Further, we request you to share the screenshot of offer for further process.

Thanks & Regards
Aircel Social Media Team

Aug 06, 2017

Updated by Sharma1210 Hi
I have got my proof and i have attached. They have mentioned data 1gb daily for 28 days. But they gave me only 2gb for 28 days. Kindly verify this and I need 1 gb daily for 28 days.
Thank you
Sharma

Verified Support

Aug 18, 2017

Aircel Customer Care's response Dear Customer(Sharma1210),

Our team tried reaching you on your no., but were unable to get in touch.We request you to provide us an alternate number and convenient time to contact you.

Warm Regards,
Aircel Social Media Team

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: consumercomplains.in

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2

+1 photos

Sep 2, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer (ATN All Type News),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 24, 2017

Aircel Customer Care's response Dear Customer (ATN All Type News),

We would like to inform you that you have been charged Rs 2 for Auto Renewal data pack on a daily reactivation basis. Although, we have deactivated the service from our end but the charges are found to be correct and hence we regret that no waiver is applicable for the same.

Warm Regards,
Aircel Social Media Team

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Address: 641110

Website: Aircel

I changed my mobile number [protected] from BSNL to Aircell by MNP plan and got a sms about activation of my number in Aircell from 7/21/2017 22:40. But not yet activated. My number disconnected from BSNL. Now I am not able to make or receive call in either services. I request to activate the number [protected] immediately.

Jul 22, 2017

Updated by kannanss I, Senthamarai Kannan S changed my mobile number [protected] from BSNL to Aircell by MNP plan and got a sms about activation of my number in Aircell from 7/21/2017 22:40. I also received the wwelcom mail from Aircel. But not yet activated. My number disconnected from BSNL. Now I am not able to make or receive call in either services. I request to activate the number [protected] immediately.

Aircel Complaints & Reviews

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Aircel reviews & complaints page 136

I lost my aircel sim card along with my phone. so please block the sim.

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