Aircel Complaints & Reviews

I'm trying to connect your customer care but all lines are busy. I m irritate by auto deducting 2 rs daily and auto activated vikram bhatt stories and other extra services. I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with aircel like this.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317
My number: [protected]

Dear sir,
I need sms history of my mobile number ([protected] - aircel) for the period of july 2017 to august 08 2017. Pl sir it is very very necessary for me. So i
Request you to help me on this issue. Pl send the details of my numbers sms
History on my email address "[protected]@gmail.com"

Kindly please send me sms & call history soon i miss my some text and contact person can you give the statement i have more uses please grant to me send early thanking you

Yours truely
S. Stephen

Sir/madam,
My old no. Which i was using since 2010 is deactivated. When i tried to make call it always say temporary out of service. My no is [protected].
In this regard i just want to say that i got transferred to some other state and couldn't come here from eight months. Now i came here on transfer in up. East so the number is nis not working.
I am facing huge problem due to this. My all connection with people got disturbed. Please make a solution.
Sir/madam, please look the matter and do the needful at urgent.
Thanking you
S. Gautam

My aircel no is [protected], maharastra
i was trying to message PORT my NO to 1900

it is failing since last 2days.(7th and 8th AUG 2017)
when i reach to customer care they said it is for 2 hour.
But this is not resolved for more than 10 hour now.
I have seen many complaints on the net not getting UPC code on AIRCEL
but i hope my problem will be resolved soon by this forum
Looking forward to getting the code

Please generate a UPC code for my number as soon as possible.

Hi,

I want to port my aircel number for which i need to send port (My_phone_number) to 1900.

This message gets failed all the time but all other kinds of messages are successfully sent on other contacts.

Customer care people tell that these port messages cannot be sent when the sim is in roaming, which is not true as whenever i ask them to provide a written statement for my proof they put me on hold and go away. This is getting really ridiculous.

Please help!!! It has been 1 month now!

Dear Sir

My AIRCEL number [protected] is blocked and it is asking for SIM 1 PUCK CODE!
The problem is that in my circle no is having AIRCEL connections so that I can dial customer care.

Can you please send puk code to my registered email ID?

Regards
Jaspal / [protected]

I got a call from aircel mobile number claiming themselves as from delhi consumer court. The lady caller initially said that there is a case lodged by aircel and i need to speak with aircel's designated advocate more regarding this. I insisted her to call me from landline number of the court to talk further on this, hearing this she started speaking badly and in a high tone saying "kya krna hai" "kya kr loge" and handed over the phone to another person who himself claimed to be inspector vikram singh. He started in the same tone saying i will personally see to this case. When i forced him to call me from landline and give me the address he mentioned dwarka sec 14 after that said "who are you" "what will you do" and started arguing blantantly after that.

Both of them were neither interested in discussing the matter they seemed to have a set agenda (Without knowing the background and just harassing and calling names when confronted to share the details.

This was the worst experience of a fraudlent call from aircel. Hope aircel management will look into this. If not i am going to take a legal course on the number which i received a call from i. E., [protected].

My docket number is 1-[protected] i am not able to send the port out out sms to 1900 i have. As per your call center instruction i have checked the message center number and i also tried changing my handset. I am able to send other messages. Your call center senior executive gave me the contact number of higher authority named abhishek sinha but he is not receiving the phone call so its a request to you please look in to the matter and give me the solution to this issue or provide me the upc code as soon as possible

Hi,
My number [protected].
I'm sharma i had issue that with unlimited packs, morning at 3.00 am i have checked in my offers it showed that rs 348.00 free calls + data, so i thought it will be free unlimited calls and free unlimited data, so i recharged for rs 348.00, but now customer care saying that rs 348.00 pack is for 1000 mins of call and 3g for 2 gb data and u can use unlimited 2g data. Why they have not mentioned my offers itself, it is mentioned means i will not recharge and i will look for another plan. So aircel is cheating me. This is fair what they have done to me. So kindly change plan to rs 345.00 pack or do something. This is not first time. It is happening every time.

I got this sms from aircel "congratulations! You have been subscribed to aircel joys deals pack successfully. Charges rs30/30 days. Please visit m. Airceljoys.in & download your free deals!" and my balance was deducted to 0.50. I want my balance back.
This is certainly not the first time. It happen a lot a long time back and then i had to complain and this kind of subscription stop without and balance back. But now after such a long time seeing this sms from aircel made me furious. How dare aircel such cheap tricks and fool us consumers. Aircel has to be punish for all the wrong subscriptions applied on users without our consent.
I want my money back and a promise from aircel that they would not pull such tricks on us - aircel users.

I have a aircel prepaid card and my no. Is [protected]. They have deducted rs.5 in my number for aircel games which i have not subscribed. This often occurs by deducting 3rs. Please do return it. You can't always do this to your customers. When i don't select any services how can you deduct my money. This is not fair and i want my money back. Please do consider it.

I approached aircel store in kilkatalai, chennai, for migration of my mobile number from post paid to prepaid on 27th may 2017 and i paid my dues on 27th may 17 along with migration application and 27th jul 17 no action been taken by aircel for migration and after contacting their customer care, they mentioned we have not received my application. Now my number is not active and unable to connect with peoples. Then wrote a email to next level escalation to abs. [protected]@aircel.co.in and now they replied to me on 2nd aug after i wrote them a reminder on status, and they mentioned in the reply, they rejected the appeal and i have to pay inr 952 / outstanding. There was not explanation why my application was not processed. Aircel i cheating all the customer when approcahing them for migration from post paid to prepaid migration. I have provided all document from submitted to aircel store for migration and payment slip of outstanding paid on the day. I need some support in getting resolved

Dear sir / mam, i awadhesh kumar maddheshiya, i have a number of aircel who is [protected] in this way. Sir, i had to port my number for which i requested the upc code but even after submitting the request 10 to 12 times, the portation code was not provided to me.

Sir you please help me.

My alternate contact number is [protected].
Email - awdhesh. [protected]@gmail.com

I am a aircel user. I haven't subscribed any service, but my balance is being deducted 2 rs. Daily. I got per day this message "your ndmc170317sms2 pack has been renewed on your aircel mobile."". I don't want to continue with aircel such a fraud company, auto activate any service and deduct all the money. And their customers care service is worst in the india, all time only busy and when phone will connect they say we will resolve your issues within 2 hours, such a useless service.

You are requested to kindly fix this issue as sson as possible and refund all my money that you have deducted.

My no. Is [protected]

My sim is not working when i inserted it into my mobile.
For few days it is working now it is not working other sim are working in same mobile
Can u solve my problem my aircel no: [protected] if need to contact me [protected]. This both are rajasthan sim. Please give me proper answer via e-mail through. My e-mail id is :- [protected]@gmail.com.
Please give me proper answer via message through. My phone number is
[protected] and [protected]. Please resolve my issue as soon as possible.

I have sent sms request many times for porting my aircel no [protected] to airtel because of network problem but still i didn't get the upc code from aircel since two hours. I have contacted also the aircel complaint help line but they are not listening to me. So kindly i request please send me the upc code on my aircel number so that i can port to airtel.

My mobile no. [protected]
Name: gautam saloi
Service provider: aircel
State: assam

I have taken a new aircel connection having mobile no mentioned above a few months ago. Service provider aircel always give me some messages like you have subscribed to this service and they deduct some amount from my mobile balance but i have never requested to active such unnecessary subscriptions. When i complaint this in their customer helpline they always tell me that i have activated those services by clicking some adds while browsing internet but i have never clicked in such add or why do i click even i use the same browser for internet with other sim card of other service provider but never happens such kind of things. Finally they give me reply that this will not happen again but again after one or two days same problem arises. So please solve my problem. I am intentionally harassed by aircel.

I have done recharge on aircel website on 12/06/2017 of rs. 133/. The transaction was successfully done and the amount was deducted from the account. Till now no refund has been provided for the top-up recharge is provided. I have written an email to customer care but all in vain. They are asking tracking number to locate, which i acquired from the back.
I have provided a screenshot of the successful transaction with the reference number.

The recharge was done on the aircel website and i do not understand that why they are not able to track down the transaction which is done on the site itself. Moreover, it is a successful transaction that means the amount has been transferred to the aircel account.

Service request no. 1-[protected]

If this is not resolved i will file the complaint to consumer court.

Best,
Vinod

My mobile no is [protected] weekly Rs. 35/- is being deducted for sending me Bollywood Masti alerts etc. I had not subscribed but automatically this service has started. Kindly stop this service immediately
Next Time Don't activate in this type of Web site
Regards
P.Gnanasampath
[protected].

I am using the post paid plan for the past 5years and above. I am facing a lot of problems in billing for the past 2 / 3 years even after a lot of complaints they are not responding. So i am planning to change my plans to prepaid.in this regard i approach the dealer so many times but they do not help me since,
My mobile no [protected], [protected], [protected], [protected]