Aircel Complaints & Reviews

Dear, sir mera name nirbhay ojha hai mai state bihar ke buxar diss ke rahne wala hu mai newspaper se number lekar aircel companies pvt. Ltd. Me call kiya tha companies hamse[protected] rupya lekar abhi tak tower nahi lagwaya 2 year ho gaya companies ka chairman - guarav vishwas jinke account me pause jama huwe hai companies ka adress - indian network corporation ltd. Plot no. 186 gali road diss :shimogakarnataka (577201). Hai kripa kar mera kam karwa dijiye mera mobile no. [protected] hai please contact me sir

Needed outgoing & incoming call details, very urgent, this sim is my wife, I think my wife call to the another person with relation, take this problem every day war with my wife &me, pl sir help me, i want call details augst month.my wife no [protected]

I am sending sms to 1900 from last 20 to 25 days, but always it says, ' failed to send massage'.
I was called to customer care, but they said ' there is no problem in our service '
I was also gave a complaint in writing to the care. [protected]@aircel.co.in, but they again said that there is no problem in our service.

Solve this problem urgently.

Details
Mob no. 8xxxxxxxxx
Format of sending sms: port 8xxxxxxxxx

Sir i was checked my best offer by dialing *121# and here i see ftt of 69 without any t&c but company instead giving me 69 as ftt it give me 69 as promo balance. Sir i want my full benifit after recharge your helpline 198 is also not receiving my call.
One more thing is that before i recharged i called your customer executive and she says you will get ftt of 69.
Sir plz resolve my problem.
My number is [protected]

Dear sirs,
Good morning... My self deepan chakravarthi. M from salem of tamilnadu.. My conceren is about aircell network... This is very worst customer services. (Eg-salem aircell headoffice four roads staffs very very worst behavier.)

My number is [protected] (6 time mnp apply... But aircell stoped my transfer due to balances payment) but my account balances is negative valeu. (Ge bill amount 500rs but am paid 800rs.. When iss went to aircell office ask to my status.. Worst respon answer replid from aircell store...

Note: i am also corparat employee.. As quality manager... I have more than 10000laks customer profile... Aircell loos very huge customer profile... The same process contionue means very quickly loos very large customer data base...

My question to aircell team
1) when return my refun amount for deposit amount...
2) excess payment also am paid... That amount when return...
3) very very disappointment for aircell (Four roads team)

Thanks & regards
Deepan chakravarthi. M

My number is [protected]. My address is 218/3, shambhu dasgupta sarani, prabha apartment, uttarpara, googly. I live in bhadrakali area in uttarpara. From 27 th august, 2017 7.30 pm, my mobile lose network connection in my mobile. Whenever i go out from my home, the network becomes normal. But in my home, my aircel number has no network till now. I can't use internet, i can't cl or sms also in home. I face many problem because of it. Plz solve the problem as soon as possible.

Sms pack NDMC170317 has been activated for 90 days without my request.
I want to deactivate it your customer support executives are also not helping.
This is not ethical to activate any services without permission of the consumer and make money

Mobile number [protected] has been stolen on 1 august, 2017 and we have already lodged an f. I. R. With the nearest police station, dibrugarh, assam regarding the stolen handset i. E samsung galaxy j1. So i want to block this sim card and this mobile
Phone model-samsung galaxy j1
Emei number -[protected]
[protected]
I request you that please block this number and mobile. I will be very grateful.
My contact no. Is [protected]

Dear sir,
Please check my number..[protected]. Rechage 45 is done successfully.. But bebnifits is not credited according to best offer. Like 45=45+1gb data.
And more important things is that my is not connected to complain helpline center. So i requested to you please call back on my number, and resolve my problem... Urgent basis.. Please...
Regard
Abhishek kumar
Patna bihar.
[protected]

Dear sir / madam

Several times my balance was but i am not using internet from last 1 years

Automatic internet start i received msg on screen of amt 0.10 like use

Pls help me this process i compliant for many times on 198 call cantre he

U using internet i have already connection of jio why i use aircel internet

Thanks & regards

Devendra sharma

[protected]

My no [protected] keep on getting charged for various vas services without my consent.
Still i am keep on sending message to 155332.

Attached the screenshots.
Worst is usually it will be one or two services per month activated without my consent. But this month my balance rs 75 to rs 20 in two days without any calls to charge.

Pathetic service aircel. I been using your service for more than 10 years and you treating your customer like this.

Deducted my balance 2 times ... And providing worst services such as low internet speed with continued internet disconnection.. unable to contact customer care since many days... They are always iritating ne... They provide too high rates of call nd low internet speed always. ... If i want to call them.. they are always busy on another call...

I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile"

But i haven't registered on any such pack
I don't know how to stop this service..
Please stop this auto renewal and return the money deducted as soon as possible.. Otherwise i will change my sim.
And why your company don't make clear about a service with it's activation and deactivation. I can't find any deactivation code for this service in aircel website.

Hi team,

I am getting regular message like "your ndmc170317sms2" pack has been renewed". Although i have not taken any service and pack.

My account balance is reducing due to deductions of this pack.

Please stop this auto renewal pack asap. And refund my deducted balance.
Else i have to move to the consumer court in this regard.

Just fix this issue and refund my deducted balance.

I don't know why you people do all this.

I want to port my aircel no [protected], but i am not able to send port msg and any other msg also.

Whenever i call to customer care about sms, they are replied that system is down and they are not taking the complaints also.

Network of aircel is good in my house but whenever i am in travel then i am not getting the network.

Pls suggest how can i port my this no with another operator.

To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving irrilavent solutions.

1.. I have balance in my mobile so there is no reason of not having balance to send msg.
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

Plz help me...
-arun
Aircel mobile no. [protected]

Dear sir,
I am not satisfy with your phone network coverage.. Hence, i thought to move to other network... Then i have started
To send sms to 1900 for porting...
But, i am not able to send only for 1900... "message could not sent" is showing... Tried 10 time.. When i try yo speak to customer care for solution they keep giving non sense / irrelevant solutions and disconnect the call: -

1. I have enough balance in my phone
2. I am able to send messages to other phone no.
3. Very bad customary care, untrained illiterate executives in customare care

Thanks,
Sandip
Mob no. : [protected] (Aircel), alternate no. : [protected]
Moreover the custmoer care representatives not available for 3 d

My mobile no. Is [protected] and your company is deduct everyday deduct some unauthorize charge i am daily sms for stop this but you are not reply and not refund my balance eveytime i sms 155223 to stop them service is stop but which balance you deduct you are not refund so i am very tired your company automatically deduct some charge
Please take some action for automatically deduct charge in my account

Regards

Nitesh sharma

Hi sir,
This is just to bring it to your kind concern that my aircel mobile number i. E., [protected] had been deactivated due to shortage of balance, stay in roaming and discharged. I request your kind attention to look into the matter and help me getting my number back.
Thanks in advance.
My email id is [protected]@gmail.com for further communication....

Thanks. But nothing is solved. Again today 25 the august 2017 6.38 pm aircel send me a sms that thanks for choosing lehran tv aircel service rs 5 has been deducted for your account. Again and again aircel automatically subscribes some services and deducts amount from my amount. And now i can't deactivate the service also it shows that nothing is activated. Plz carefully solve the problem and put back the amount and plz deactivate these.. I am tired now to complain again.