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Updated: Aug 8, 2025
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B
boseraja01
from Kolkata, West Bengal
Feb 28, 2018
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Address: Kolkata, West Bengal, 700026
Website: aircel

I was able to send port message from my aircel number [protected] on 24th feb18 but haven't received upc till date. Now it doesn't let me to send port message even.
Called customer care for 2 days over 200 times but call gets cut by saying we are experiencing heavy traffic at our centres please sms help to 121 for quick help which is of no use.

Please help me aircel with upc for my mobile [protected].
Aircel customer support has been notified about the posted complaint.
Mar 06, 2018
Updated by boseraja01
it has been 10 days... no result
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    vigart87
    from Mumbai, Maharashtra
    Feb 28, 2018
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    Address: Chennai, Tamil Nadu, 600061

    Hi team,

    I am unable to link my mobile ([protected] & [protected]) to aadhar as both these sims are corporate sim. I have already given a request to aircel keelkattalai branch in chennai to change my connection to my name, but do not know the status. I am unable to contact the aircel helpline nos.

    I am also unable to port to other service providers due to this corporate sim issue.

    Kindly look into this issue on priority and provide a solution to change from corporate sim to individual sim.

    Thanks and regards,
    Vignesh
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      V
      V.SUJIT PRASAD
      from Bengaluru, Karnataka
      Feb 28, 2018
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      Address: Bangalore, Karnataka, 560028

      Dear Sir/Madam,

      I'm sending SMS for porting but I'm not getting UPC. I called customer care but there is no one to respond.

      My Mobile No: [protected]

      Please send me the UPC as I'm facing network issues. I have sent the SMS more than 11 times but no response.

      Please send the UPC to my mobile number or mail me at [protected]@gmail.com
      Aircel customer support has been notified about the posted complaint.
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        R
        Rohit Sharma 92
        from New Delhi, Delhi
        Feb 28, 2018
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        Address: 302029

        I am unable to get the upc code for porting as i do not wish to continue with aircel as there are so many networking issues with them. Also the offers are not so attractive.
        So i want to switch to some other service provider.
        I send the message so many times port [protected] but in return i got no response till now.
        So, as it is very much priority for me to get it changed from aircel, i request the aircel team to take immediate action against my point, as i do not want to continue for even a single day with aircel.
        Also, from the past so many times i am using aircel only for incoming and not for outgoing. So, i immediately want the aircel team to provide to me the upc code for as soon as possible.
        Aircel customer support has been notified about the posted complaint.
        Feb 28, 2018
        Updated by Rohit Sharma 92
        +[protected]
        +[protected] [Head Office]
        +[protected]

        Nobody is picking on any of these three numbers.
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          H
          Himanshu2012
          from Barpeta Road, Assam
          Feb 28, 2018
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          I sent port request on 1900. Firstly i didn't get any reply or code. On contacting customer care, they told me to resend message & wait for 24 hours. I did the same but didn't receive the code even after 27 hours. Customer care guy told me to send message again. How long should i continue doing it? Also there're no network in assam from past 1 week
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            P
            poojamysr
            from Mysore, Karnataka
            Feb 28, 2018
            Resolved
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            Address: 570017

            Hi,

            I want to port aircel to other network as there is network issue.
            I tried to reach customer care but couldn't connect.
            I've sent sms thrice but i've not received upc from aircel.
            When can you send upc? I've sent mail to [protected]@aircel.co.in but didn't get any reply.

            I called [protected] to get upc, after entering my 10 digit number it is saying that, the number doesn't belong to aircel. How it is even possible? Please resolve this issue asap.
            Feb 28, 2018
            Complaint marked as Resolved 
            Received UPC
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              R
              randeepl
              from Karnal, Haryana
              Feb 28, 2018
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              Address: Faridabad, Haryana, 121001

              Dear sir,

              I am not able to call or massage to anyone due to your network problem issue.
              And i sent massage 8-10 times from covrage area for port my number but till i dont get any upc code from aircel.

              Please send me upc code. As i start my this number.
              Mobile number : [protected]
              Address : faridabad, haryana (Pin code : 121001)

              Thanks
              Randeep
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                S
                Sagar Naikele
                from Hyderabad, Telangana
                Feb 28, 2018
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                Address: 500016
                Website: www.aircel.com

                Hi sir,

                I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have sent the sms requesting upc many times from 22 feb 2018 to 25 feb 2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area. You can reach me at my alternate number [protected] or at mail id [protected]@gmail.com

                Thanks,
                Sagar n
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                  K
                  Kaustuv Neogi
                  from Delhi, Delhi
                  Feb 28, 2018
                  Resolved
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                  Resolved

                  Address: 110078

                  Despite sending "port [protected]" to 1900 multiple times, i still have not received the unique porting code (Upc) which is necessary to port out of aircel.

                  I have called aircel customer care and also contacted them through facebook. But i have not received anything except vague and unhelpful replies.

                  I would like aircel to give me the porting code for my number ([protected]) at the earliest.
                  Feb 28, 2018
                  Complaint marked as Resolved 
                  I have received a message from Aircel containing the Porting Code.
                  Aircel customer support has been notified about the posted complaint.
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                    P
                    Pankaj_Patidar
                    from Banswara, Rajasthan
                    Feb 28, 2018
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                    Address: Banswara, Rajasthan, 327001

                    Unable to port out from aircel. Nobody ready to help me. Just extending day by day... This is too much. So irritating customer service. Sending 5-6 times port message to 1900 but didn't receive the code. I just fed up from their services. My mobile number is [protected] and my alternative number is [protected]

                    I sent message to 1900 from[protected] approximately 5 - 6 messages but with no success for getting code.
                    Aircel customer support has been notified about the posted complaint.
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                      Sanjeev Kumar Rao
                      from Delhi, Delhi
                      Feb 28, 2018
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                      Address: Gorakhpur, Uttar Pradesh, 273015

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                      Consumercomplaints.in › aircel › aircel — network down in my area
                      [resolved] aircel — network down in my area

                      1 review
                      User sanjeev kumar rao on feb 28, 2018
                      Phone/mobile number: [protected]

                      Aircel network is not appearing in my phone ([protected]) since a week. This problem is localised to some regions of gorakhpur especially north side.
                      I am from bargadawa, gorakhpur where aircel 3g and 2g network were better earlier but from the last several days aircel is out of service in my area.
                      Why this problem has been arised? Is this a technical issue or aircel has stopped it's service in these area.
                      Please tell me the genuine reason, so that i can decide to port to some other telecom company or wait for some time till this problem being resolved.
                      Thank you,
                      Aircel customer support has been notified about the posted complaint.
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                        N
                        Neerjhor
                        from Kolkata, West Bengal
                        Feb 28, 2018
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                        Address: Hooghly, West Bengal, 712234

                        Hello sir,

                        I am trying to change from aircel to vodafone as the service of aircel is going to cease. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 27 february, 2018 but to no avail. Aircel guys please send me upc, as i am a student and all my forms for the future admissions have been filled using this number, and if the number is not ported, i wont be getting any informations regarding the my admissions for my higher studies.

                        Please help aircel.
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                          navinlohia123
                          from Kolkata, West Bengal
                          Feb 28, 2018
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                          Address: Kolkata, West Bengal, 700089

                          I am a user of aircel from long time and i have started facing issue regarding balance not received in my account, activation of hello tunes without my permission... This time aircel has simply crossed the limit... I have received msg of recharge from my retailer but aircel has not release my balance... This is too much... I want consumer forum to take strict legal action against such fraud company like aircel...
                          Aircel customer support has been notified about the posted complaint.
                          Feb 27, 2018
                          Updated by navinlohia123
                          I have recharged my number but haven't receive the amt... This had happened many a times before but it is still happening again and again... I would like to lodge a complaint now... This has happened many times.. I m fed up by this evil practices of aircel... They all are #... All only want money for free without working... Plz help.. This is very hectic..
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                            K
                            Kabiranjan
                            from Durgapur, West Bengal
                            Feb 28, 2018
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                            Address: Chandrapur, Maharashtra, 713203

                            Sir
                            I have mobile number [protected] with aircel but on 6th of february also next few days i send a port to my number, on 19th of feb.18, i also compain to aircel on 20th that port number not recd. Some lady call and inform becu of system problem you receiver within 12 hrs,

                            Later when i compalin again than tell me that its generated last date 08th march 18 not telling upc, \
                            Today also network of aircel down...
                            I really want to leave

                            Thanking you
                            Aircel customer support has been notified about the posted complaint.
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                              Sanjeev Kumar Rao
                              from Delhi, Delhi
                              Feb 28, 2018
                              Resolved
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                              Resolved

                              Address: Gorakhpur, Uttar Pradesh, 273015

                              Aircel network is not appearing in my phone ([protected]) since a week. This problem is localised to some regions of gorakhpur especially north side.
                              I am from bargadawa, gorakhpur where aircel 3g and 2g network were better earlier but from the last several days aircel is out of service in my area.
                              Why this problem has been arised? Is this a technical issue or aircel has stopped it's service in these area.
                              Please tell me the genuine reason, so that i can decide to port to some other telecom company or wait for some time till this problem being resolved.
                              Thank you,
                              Feb 28, 2018
                              Complaint marked as Resolved 
                              Aircel company has not emailed or contacted me and it is showing resolved my complaint, which is rubbish.
                              Aircel customer support has been notified about the posted complaint.
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                                D
                                Debanka Das
                                from Bhubaneshwar, Odisha
                                Feb 28, 2018
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                                Address: 711101
                                Website: Aircel

                                My mobile no is [protected]. Last 5 digit of my sim no is 229394.
                                I have already send lots of time porting message from 72 hours or more, but till now no upc code is come.
                                I used this no from 4years previous. This is my permanent no. But now i am facing lots of problem at this time. I want to change service provider so i needed upc code vrry badly. So i, am earnestly requesting you to kindly understand my problem and send upc code as early as possiable, if possiable then send upc in my alternate no and email id.
                                [protected]@gmail.com
                                Alternate no - [protected]
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                                  sunny gumber
                                  from Jodhpur, Rajasthan
                                  Feb 27, 2018
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                                  Address: Hanumangarh, Rajasthan, 335512

                                  I have no network aircel in hanumangarh at rajasthan, plz. Provide [protected] aircel to port out upc code. My other no.[protected] this company aircel not providing upc code and no coverage.
                                  Plz. Help me. I have no another calling no. That. I was disturbed to aircel company which was badluck for me
                                  Plz. Provide upc code that no. We provide them in message
                                  Aircel customer support has been notified about the posted complaint.
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                                    Vishal Bora
                                    from Bengaluru, Karnataka
                                    Feb 27, 2018
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                                    Address: Bangalore, Karnataka, 560068

                                    Hello, i am trying to get the upc code for my aircel number-[protected]. I have sent multiple text messages to 1900 but no response. Also i am barely getting any reception on the sim these days. I use this number for business purposes and facing a lot of troubles lately due to poor service provided by aircel.
                                    Aircel - karnataka circle.
                                    Regards,
                                    Vishal bora
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                                      Techi Meshi
                                      from Bengaluru, Karnataka
                                      Feb 27, 2018
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                                      Address: 560001

                                      I have been sending the port message to 1900 for the past two weeks and i have yet to receive a UPC.
                                      I actually received my UPC the first time but due to unfortunate circumstances, I couldnt go to an airtel store and thus my UPC expired and I have been trying to generate another UPC since then and Aircel is not responding!!!
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                                        Pranay Saraiwala
                                        from Mysore, Karnataka
                                        Feb 27, 2018
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                                        I have requested the port number for at least 10 times now. Have sent sms to 1900 multiple times.
                                        The last sms sent was 27th feb 2018 at 9:21 pm. All they have done is charge me for the sms. They are not sending me the port number even after repeated attempts.
                                        I need the port number asap.
                                        There is never a proper network. I don't get the calls and later get an sms regarding that u have a missed call from so and so number.
                                        Mobile number:[protected]
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