Airtel — About thanks app

I added money into airtel thanks app for mobile recharge on 29/10/2020 by amazon upi but money did not load in thanks app and money transferred into this upi [protected]@icici and my recharge did not done and refund of my money is getting very far
And ICICIB has informed me that my transactions is failed but they did not refund my money so kindly help me...
I was doing recharge of 199

Dear Customer, your UPI transaction of Rs. 199.00 on 29-Sep-20 has been declined as remitter's vpa [protected]@icici has not responded. UPI Ref no[protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information