[Resolved]  Airtel — Complaint regarding the payment issue via paytm

Address:New Delhi, Delhi, 110012

Hi, I made a wrong payment and recharged a prepaid Airtel number - [protected] - thru paytm, for Rs. 5000.

I called Airtel to revert this transaction but it looks like they were not aware of how this is done and told me that paytm can do that not Airtel.

I checked with vodafone and they told me if something like that happens on a vodafone number I just need to call vodafone to revert that transaction.
Paytm is also saying that Airtel will be able to revert this transaction.
Can someone from airtel please help?
Thanks,
Shikha
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Feb 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2017
Airtel Customer Care's response
Dear Shikha,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

[protected] this no guy call my sister every day night and morning call speak bad word talk worngly and used valgur word pls ineed this no address pls help to me that guy name venkadesh nayive place theni already i trace but i need address pld help to mesir
I have lost my mobile and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
Simcard Details :
Sim Card - Issued By Ravi Kumar Singh
Mobile No. [protected]
Address- U/75/21, Ground Floor DLF Phase-3, Gurgaon
pin no. - 122001
My mobile number [protected] is showing no single since friday night 2nd dec 2016. Its very frustrating. Can you plz check it on urgent basis. My all office calls are stucked because of this.
Consider it on high priority.

Regards
Priyanka singh
[protected]
EMail : priyanka.[protected]@gmail.com

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