[Resolved] Airtel — Fraud in debiting my money into Airtel accoutn but not giving me recharge benefits | |||
Just about an hour back I made payment for Rs. 200/- full talk time online recharge through your i.e. airtel website on my ICICI Bank account. Error was reported but all the same money deposited to their account and my ICICI bank sent me a message that Rs. 200/-debited from my balance. But no recharge benefits have been given to me. Why? What is the fun in taking Rs. 200/- into their account, but reporting error and not giving recharge benefit? They should immediately give me recharge benefit of Rs. 200/- full talktime together with suitable compensation for their fraud in taking my money into their account, but reporting error and not giving me the recharge benefits. Earlier also they got debited from my account two amounts or Rs. 18/- and Rs. 35/- for their concession plans but did not give me these benefits, and since the amounts were small I did not bother to complaint here. But when I asked an Airtel employee in an office here, he just laughed away sarcastically! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
It has become a fashion and ugly practice with these mobile service providers to keep their websites faulty and somehow manage to gulp customer's money into their accounts but not give them recharge and other benefits. Even if they refund after 7-10 days as they say so, who is going to pay the interest for that and will not these mobile companies benefit from the deposits and interest for those 7-10 days for nothing? Such frauds have to be nipped in the bud. Contact [protected]@gmail.com
![]()
Reply
even in mine i have complained them several times about this issue. but they never care. i am using SBI account. if i recharge using payairtel.com, Money will gone even before a jiffy time after that no response from airtel. i tried the customer care too but that very annoying. this time, i gonna use PORTABILITY option for sure.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54503
Pending
0
Resolved
21958
View all 54503 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information