[Resolved]  Airtel — Fraudulent transaction to airtel billdesk

Address:Kolkata, West Bengal

Today I received a call on my registered mob no. from mobile no.[protected] (Delhi Circle) she said this call from CITI Bank Credit Card Verification Dept. for your card verification she told me my 16 digit CITI card no. [protected] and ask for validity and CVV. I give those info to her after that she said you will get verification OTP and ask me to share with her and I did that after that I found amount Rs.4970 has been debited from my credit card by AIRTEL BILLDESK. Call timing on 14th Feb 2015 afternoon 5.10 PM. From Internet I came to know that this a very common fraud practice of Airtel Money/Billdesk transactions. So I request you to revert the transaction and take necessary action immediately. You may also suggest me to means for reverting the transaction immediately.
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Jan 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2015
Airtel Customer Care's response
Dear Mr. Ghosh,

This is with reference to your post dated 15 Feb. 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Complaint comments 

Comments

Today (14-Feb-2015) I received a call on my registered mob no. from mobile no.[protected] (Delhi Circle) she
said this call from SBI Credit Card Verification Dept. for your card verification she told me my 16 digit card no. [protected] and ask for validity and CVV. I give those info to her after that she said you will get verification OTP and ask me to share with her and I did that after that I found amount Rs.4970 has been debited from my credit card by AIRTEL BILLDESK. Call timing on 14th Feb 2015 afternoon 5.10 PM. From Internet I came to know that this a very common fraud practice of Airtel Money/Billdesk transactions. So I request you to revert the transaction and take necessary action immediately. You may also suggest me to means for reverting the transaction immediately.
Yes this is fraud !!! DO not share any information wrt CC or any card. Even I had received a call from same number. She said she is from SBI and asking for CC details.

Milind HF
Mr. Saurav Ahlawat

Please read carefully of Mr. Joydeep query. He had not paid that amount. Someone (cheater) paid that amount on Airtel Bill Desk from his credit card. So how can he know the Airtel Account Number.

Saurabh Gupta

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