[Resolved] Airtel — IPTV - Dish | |||||
Airtel is discontinuing iptv in gurgaon and asked us to change ours to dish tv at airtels' expense. This has been an extremely difficult task. The engineer came and said he needed a ladder to climb up to the roof. The one used was not acceptable to him. I consistently asked the main office to help with this even if it meant that a ladder is hired and we paid for it - the 85 year old lady living there could hardly arrange for it all. Giving up i finally bought a ladder and informed the main office yesterday of it's availability. Today i get a call saying that this is now a charged request and that airtel needs to be paid for it. This is not acceptable to me and is plain harassment for a customer Was this information helpful? | |||||
Oct 9, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 4 Comments | |||||
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My no [protected] I have purchase Samsung J7 I got 4G worth Rs 4500 of Airtel. I am visiting Airtel gallery since a week .There is no responseable person in your Airtel gallery address located Sunwin apartment yariroad postal address 4000061.They told me to camp lain to whom so ever you can and lady was reacting on me waiting for you reply
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Airtel is charging full amount for services which they have not provided.