[Resolved]  Airtel — No incoming calls from 2 days and no action taken till now

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir, We are undergoing immense trouble from Mar 1st due to irresponsible behavior of Airtel's technical support folks. We have 5 mobile phones which operate with airtel sims and are used in different types of handsets (nokia, samsung, apple iphone). Though we see the strength of the signal to be very strong in all mobile phones, we are unable to receive any incoming calls to mobiles which use airtel sims from last two days. Even we are unable to receive any text messages to our mobiles. Most importantly, I wish to bring to your attention that this is happening only when our mobile phones are in my residential area.If we move out of our residential area more than 1km, we do not see any of the above mentioned problems. We have been calling customer support and recorded our complaint(Complaint numbers: PR[protected], PR[protected], PR55279850 Escalation department complaint number:[protected] almost five times in past few days but all our efforts have gone waste. We still are unable to receive any incoming calls to our airtel mobiles and have suffered a lot in terms of missing important business calls, matrimony proposals in connection with my children. Further we are unable to book any flight tickets and do any bank transactions and other miscellaneous transactions which require the use of sms security passwords. I hope necessary steps would be taken to resolve this issue immediately. Airtel Numbers with this problem: [protected] [protected] [protected] [protected] [protected] Address : M S KanakaRaju, 2-110, SVS Nilayam, Purushothapuram, Sujathanagar PO, Visakhapatnam-530051, Andhrapradesh.