[Resolved] Airtel — Postpaid to prepaid [protected]

Gopi Manjunath M

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600056

My Name:Gopi Manjunath
My Mobile No.[protected]
Document submitted at airtel regional office. My Voter Id, PAN Card, Driving Licence.

I have called customer care representative on 3rd October has his direction I have visited Airtel Regional office and requested postpaid to prepaid on 5th October 2016 at Iyyapanthangal regional office, So far I have not got converted to prepaid almost 13 days happened whenever I called to customer care many time whenever I call representative ask me the story from beginning and he will transfer to senior officer they will make me wait for 20 mins and they say we will resolve the issue within 48 hours and update. the same i am listening from last 1 week. (Dont Airtel system shows any updates when i call customer care)

Kindly resolve the issue as soon as possible.

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Nov 23, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 12, 2016

Roshan kumawat's response My Namber details

Oct 12, 2016

Roshan kumawat's response Jankari. Chahiye

Oct 12, 2016

Roshan kumawat's response Call details delete and new details get information

Verified Support

Oct 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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