[Resolved]  Airtel — recharge not processed up on multiple attempts.

Address:560037

I have ported my [protected] number from Docomo to Airtel. It's been a month since I ported, I tried recharging more than 20 different times from Airtel app, Paytm, Google pay and Airtel website as customer care of Airtel suggested. No success.

I wrote a dozen e-mails to Airtel csr and also the Airtel nodal escalations. They just wasted my time asking more time to research, but not fixing the issue. I shared a couple of screenshots.

I feel like I have been harassed.

Regards,
Shaik Thahaseen Basha
+5 photos
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Mar 26, 2019
Complaint marked as Resolved 
Airtel didn't email me or call after this consumer complaint filed. Till now no response. They're trying to escape. What a company to deal business with. Now I cannot even port my number from them since it's just less than a month Prepaid connection. I am crying...
Airtel customer support has been notified about the posted complaint.
Mar 26, 2019
Updated by Thahseen Judas
This issue is NOT resolved. They are escaping
Complaint comments 

Comments

Still no response from Airtel. My incoming and outgoing are stopped. Unable to recharge to get the services. Issue still not resolved by Airtel.

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