[Resolved] Airtel — recharge not processed up on multiple attempts.
Bangalore South, Karnataka, India
ThThahseen Judas on Mar 25, 2019
I have ported my [protected] number from Docomo to Airtel. It's been a month since I ported, I tried recharging more than 20 different times from Airtel app, Paytm, Google pay and Airtel website as customer care of Airtel suggested. No success.
I wrote a dozen e-mails to Airtel csr and also the Airtel nodal escalations. They just wasted my time asking more time to research, but not fixing the issue. I shared a couple of screenshots.
I feel like I have been harassed.
Shaik Thahaseen Basha
Complaint marked as Resolved Mar 26, 2019
Airtel didn't email me or call after this consumer complaint filed. Till now no response. They're trying to escape. What a company to deal business with.
Now I cannot even port my number from them since it's just less than a month Prepaid connection.
I am crying...
[Mar 26, 2019] Airtel customer support has been notified about the posted complaint.
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