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Airtel — unable to recharge after porting

I got my airtel ported recently from postpaid to prepaid. I'm unable to recharge it. Recharge got failed multiple times through paytm, freecharge, phonepe and whatever possible ways. Tried all the options and still have the same problem. i'm Unable to understand the exact problem.
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Mar 13, 2018

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    50666
    Pending
    0
    Resolved
    20210
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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