Ajio — Immediate action required on order ID #FL[protected] on[protected] . No response since 1 month from AJIO TEAM

Address:

76-6-37, PRAKASH NAGAR, RAJAHMUNDRY

I purchased the product of ROZVEH ON[protected].
The product was delivered to me. As this is not fit to me I opted for Return.
My Ajio package with AWB [protected] - Delhivery . The delivery boy is not taking the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.
This process is repeated thrice by me
But there was no response from AJIO team
Kindly see my mail dated[protected]
Hey Pendyala Ramakrishna, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]. For details click here bit.ly/37ook6p
The above message has been forwarded to me on yesterday.
Today Delivery courtier has forwarded the following message
Your Ajio package with AWB [protected] will be picked today - Delhivery
But no use for me.
No one has picked up the product.
AJIO team is simply making a recorded call me. It's also no use.
Please tell me whether you are taking back the product or not.
I am facing lot of disappointment with you.
Please resolve the issue at the earliest.
I am using Amazon, flipcart, Myntra e commerce websites. There I am not facing any troubles.
If this happens to be repeated the same reflects in your business.
Please arrange call back to me with your team so that I will explain indetail.

Till today there was no response. Simply you are giveing recorded messages. no action at all
plase talk to me once.

my Mobile number is [protected] MY MAIL ID IS [protected]@gmail.com