Akai Complaints & Reviews

I HAD PURCHASE A MICROWAVE FROM GUPTA VISON MANIMAJRA CHANDIGARH ON DATED 26/03/2012. AND I REQUESTED FOR THE DEMO OF MICROWAVE.

THE DEMO SERVICE REPRSENTATIVE COME FOR DEMO ON DATED 29/03/2012 AND THE COMPONENT WAS NOT WORKING AND HE SUGGEST SOME MAGER PARTS OF THIS COMPONET NOT WORING & IS SHOULD BE CHAGE THE FULL UNIT.

AND HE NOTICED THE MICROWAVE WICH I WAS PURCHASE ON 26/03/2012 THAT WAS 3 YEARS OLD MODEL YEAR.

THE GUPTA VISON SALE ME 2009 MANUFACURED MICROVAVE AND I M FEELING CHEATED BY THEM.

THEY REFUSE TO CHANGE THE COMPONENT & NOW I DECIDE TO GO THROUGH THE CONSUMER COURT.

RAVINDER AGNIHOTRI

i bought camcorder from homeshop before 25-30 days which was get defective peace from you, immediately i called in customer care & registered complain about this, and told that to refund this amt. but i did not get any answer from your side till date. when i called customer care they had talk with me very rudely.

Dear Guys,

As i purchased 3 Mobiles Akkai,As one charger is not working.after purchasing 3 months,As i am having warranty 6months,so that I went to Show room Poorna Mobiles [protected].They told to go to Akai Service Centre they will replace the charger.As it has warranty 6 Months,They had taken bill xerox copy also.,They told their no stock.After 10 Days also they did not give any reply.As Even they are not replaying.They are not lifting the phone.As its very Wrost service centre.

Shop No.52,1st floor,
Purandaras Complex
Prakasam Road,
Tirupati 517501
[protected]
[protected]

I bought the AKAI SUMO 29 " TV on 23.10.2005 from Mohan Electronics, Ulhasnagar-3 vide their delivery challan No./invoice No.14701 with 7 years comprehensive warranty. The TV stopped functioning since a long time but I was told that the Company has shut down. Recently I got information that AKAI company is taken over by VIDEOCON and they will service the TV since it is still under warranty. I lodged the complaint on tel no.[protected] & their mechanic came & asked for the Invoice & warranty card which I showed to him. However, On seeing the TV he refused to repair saying that the Sticker containing the serial Number of TV is missing. I pleaded with him that I was not aware of any sticker etc. but I hold the valid Invoice & warranty cards duly dated and stamped by the seller. But he went away without repairing the tv. The Invoice & warranty contained the model No. of TV but still he was not convinced. What is the alternative available to poor customer like me.
Thanks
Dwarkadas

Hello sir,
My name is Ramesh ( My Cell No. [protected] )from tirupati ( Andhra Pradesh ). i purchased a mobile on your company ( AKAI MODEL WOW ) .and its giving perfomance too bad and too wrost not getting battery back up also.my mobile display damaged. i took my mobile my nearest akai mobile sevrice center on ( date 20/04/11 ). they told that touch Rs.1000/- i said ok he told me it will 3 days.from day 3 ( 23/04/11 )i called to her he did not responde on till date .is it responseble on your company giving to coustmer .his name MANOJ His no.( [protected] ). tirupathi service branch.pls take action immeaditly if any mails pls send [protected]@yahoo.in.

pls do needful hope ur
Thanking you..

Sir,
I have given my akai TV model no SUMO-29 SD, SL no-[protected]. I have given complain to AKAI Consumer Electronics India Ltd Bangalore. My complain no is BAN/[protected] dated 05 Nov 09. I have paid Rs 550/- to the servicing agemt Mr Gupta (Mobile No.[protected]) on 08 Nov 09 at 1600 hrs without getting my TV serviceable. Mr Gupta charged short spare cost and he had not given any receipt and short spare also.I informed this matter to custoner care Mr Vishnu and confirmed many times telephonically and I sent RTI on dated 10 Nov 09 and reminder letter NAL/DEP/PR dated 06 Jan 10 and on line complainedon 26 Apr 11 but I have not received any reply till date. I purchased my TV from Golden Voice ,68 parel Mumbai -12 dated 06 Dec 04. Which have 1+6 years warranty ( For CRT Additional) but above said agent was not agreed for additional warranty and still my TV under warranty but above said agent was charging money for CRT which was under warranty.

Virendra kumar
C/O Mr B.K. Prasad,# -5, Lakshmi Krishna ,Nilya Building,II floor,8th Cross. B.Nagasandra, Yamlur -Post, B Nagasandra,Bangalore-560017,Karnataka
Mobile No.-[protected]
E-Mail-veeru766697rediffmail.com

sir,
i have purchased an AKAI CTV (model 2929G) on 20.10.2006 from authorised dealer Videozone, Balasore, Orissa.the CTV has extended 07 years complete warranty in addition to its normal warrranty.
before few days i registered complaints (BBS[protected]),as in my tv picture was cutting vertically in the two sides and also some humming sound was coming while tv is on.
in response to my complaints, the service centre, balasore...

Dear sir,

my name is Abhay sawant, i had ordered a product from Home Shop 18 . The name of the product is AKAI DVD Player worth Rs.1999/-. But when i received the product on date 22nd December 2010 it was a defective peice. when i called to Home Shop 18's costomer care they did't gave me the complaint no. However i have send the defective product to Home Shop 18's Delhi based office/shop by courier at my own expenses. I have asked for the refund attaching a Letter of fefund alongwith the said product(AKAI DVD Player) but i have not received the refund money. Please take action on this complaint as soon as possible.

sir i purchased akai tv samurai ct 2205 2 yrs back at mumbai , it not working , the reason behinf LOT become non ops, pse send me LOT no. of tv because its not printed on it and iam not in position to bring it to ur service center at mainland for repair, i[censored] pass me lot no. i will get it repair at Port blair under my own expenditure

Dear Sirs/Madam
I have purchased CTV model CT2205 of Akai make in 2008,
Since the Tv was purchased it was never worked properly. when we complaint to the manufacturer over the phone , they have given me there service center called tek care India Pvt. Ltd. (Pearl electronics) A-12 Ganesh Nagar Complex, Pandav Nagar, Delhi 11092 Ph. 6529240. 22483892, [protected].
there representative visited our home and checked the problem. how ever he has done the repairing work and charged the fee and the cost of the spare parts and we paid cos the warranty period was over. we have also signed a yearly AMC with the company and paid the fee. The TV was again went off out of working with the smiler problem, we have then asked to the company (tek care) they have sent there men again and after checking at our home he suggested to drop the TV at our service center and which we did and dropped the TV at there center on11.11.2010. since the day to till date we are keep on asking abut the status of TV and every time we are doing the need was the repeated reply from them. I Suresh kumar Verma Have requested them any time to them to do the needful or suggest us the address of the factory of Akai so I may take the TV to the factory of AKai for necessary repairing, but now they are either repairing my TV and nor returning me and providing address of the Akai.
This is clear understood by me that they are not capable to repairing work of the TV's and making falls stories.
Its my humble request you to please forward this complaint to the original manufacturer and also take action/quarry fro the Tek care Pearls electronics Pvt. Ltd.
I shell be very thankful to help me to solve my problems.
Thanking you
your truly
Suresh kumar verma

My mail ID is [protected]@email.com, ph[protected] mob. [protected]

I was working with Akai Consumer Electronics Ltd as Service Incharge for Bangalore branch for about 8 months in 2002. It is really a company who cheated me of my hard earned money of one month's pay and Rs. 5000/- bonus. Inspite of sending numerous mails and posting in Internet they haven't paid me till date. May be they might even not have the documents but I have the proof that it's not been paid.

We have purchased an AKAI Colour TV in June-2010 but within a month time, it got dead and now its not working. We registered a complaint at[protected] with reference number KAR[protected] on 10-JULY-2010 and they have committed service within 24 hours but now today, more than 3 days have gine but no action taken on it and there is no engineer visited at our home.. Kinldy suggest what to do now to get our TV repaired..

Dear Sir,

My name is Vimal and I am from Kazhakuttam,Trivandrum. We have one 7 year old AKAI CT 22 DF Flat TV purchased from Udaya Agencies, Kazhakuttam. Six months back its got some problem and we contacted the service people on[protected] and they send the local service people (I think Tekcare, Trivandrum). They changed some components and it will be ok. For one week there is no problem. After that lots of problems are arising and till now its not be resolved. Actually we have LifeTime Service Warranty for this TV.

Last month one of your Technician Mr.Gopakumar (VeeGee) check the TV and told to change the old board because its having some problem. He send Mr.Biju (Mob:[protected]) to change the old board to a new one. But Mr.Biju put a wrong board to our TV without telling the features of the new board. He cut all switches in the front panel and he didn't connect the woofer that the old board supports.(Actually there is no option in the new board, thats I told its a wrong board). He write six months warranty on the bill and collected Rs-2680/- for the board. He told that TV can operate only through remote. What is this? This is called a service?

Now our remote didn't work (which have been bought from your service person charging Rs-300/-) and cannot view the picture & sound correctly. We contacted the local service people(Anil kumar) and[protected] several time but there response was very delayed. Till now we spend lots of money for this useless (AKAI) TV. Please seriously look into the matter.

So now we are planning to file a consumer case against Mr.Biju and VeeGee for cheating. Thats all.

Home Address:
K.Viswanathan
V & V Nivas
Near BharatGas
Menamkulam (S)
Kazhakuttam P.O
Ph: 2705707


Thanks & regards,
Vimal Roy.
Technopark.
[protected]

sir,
i have purchased akai 29 inches tv from ms surya electronics, hubsiguda hyderabad 500007. on[protected].the company and the dealer gave 7 years
warranty on all parts including the picture tube.recently in june there was a problem with the tv .i filed a complaint with akai service station hyderabad to
rectify the problem .the service person from akai visited my house and inspected
tv and said a part is to be replaced.i showed him the warranty card ,he said
that the warranty is only for three years .the warranty given by akai was of 3
years and the warranty of 7 years given by the dealer is not valid. akai company
has cheated me by giving me 3 years warranty card instead of 7 years warranty.
the dealer has cheated me by giving 3 years warranty instead of 7 years.the warranty of seven years given by dealer on the bill is not accepted by the akai service hydeabad.kindly do justice to me sir.

I purchased a new akai 21 inch t.v., model challenger 600 gold purchased 06 jan 2010.
It is just getting swithed of by itself while it is on
While complaining to local akai t.v. service ., one person named SHAKIR ,told there is no such provision for this t.v..
Paradoxically I had received a call on previousday from the same office preiviousl day that the person will come for installation. Why i came to know all this because T.V. IS GETTING SWITHED OFF BY ITSELF.
This is a grave problem with brand new t.v. and at the same time mr.SHAKIR openly misbehaving about the complaint. What should consumer do ?
should i Go to media and consumer court, after two days i will not have any other alternative.
k.c. vaswani

I have given my AKAI TV model no SUMO-29SD Complain on 05 Nov 09 to Miss Pavitra of AKAI Consumer Electronics India Ltd. My Complain No is BAN/[protected] dated 05 Nov 09.I have paid 550 Rs. to the Servicing Agent Mr Gupta (Mobile No: [protected]) on 08 Nov 09 at 1600 hrs without getting my TV serviceable. Mr Gupta charged spare cost and he had not given any receipt and short spare also. I informed this matter to customer care Mr Vishnu and confirmed many times from customer but I have not received any reply till date. I sent RTI on dated 10 Nov 09 but I have not received any reply till date.

The Manager
AKAI Consumer Electronics India Ltd.
No.-16,2nd Floor, Apple Villa
Lalbagh Road Banglore-560027

TO the vice precident videocon india ltd.
Respected sir,
I am verrymuch upset with your AKAI make lcd. 21ls-7 TV,
we have purchesed this tv from NEXT SHOWROOM VOKHROLI west mumbai 83
bill no. 32706 dated 7/12/07 sr. no.[protected]
The above LCD was purchesed from NEXT VIKHROLI to use as a moniter for computer as well as for TV.as there is VGA builtin .
NEXT salesman told us this tv.can be use as moniter, as per his advised we have bought a tv on above date from the day we have purchesed we are complaing that the tv set is not working properly,they use to take the complaint ,but mechanic use to arrive after cuppel of day's after giving twenty rings to NEXT showroom from 2007 december onwords ,we have been complAINing and above 7/10 complaint we logged by us by NEXT person personall but tv was not satisfactoraly working then your useless & worthless service person MR MUNAFF had given the ring & collected tv to his service centre at andheri for repaired but we had told him we do not want this thirdgread difective tv we want replasement for the same but your MR. munnaf said that i will look in to the matter ,i also told him that tvis use as moniter for the copmuter and also i can not wait for repaired then he told me i shall send you another tv after frequent riminders and abusing him some how he send me a junk tv box that lide at our end for four -five month's after reminding him frequently for our tv. some how he send our tv please use this if it dosent work properly otherwise i will replased .
I would like to bring to your notice that when first complaint was logged for the same LCD remote was not working and after frequent reminders yours service people send us a videocon make remote saying that AKIA tv is not suppling any remote and vediocon remote can be use for same tv some how we mannaged said ok & copreted with you .
Now after frequent complaint's your complaint no mum [protected],mum[protected] dated 14/11/09 & 16/11/09, we have complaint for the same tv. as pannal of the tv is sepreated with screen and your machine.
We think your useless service person must have temperd and in such way and broken locks of the pannel opening again & fixing again & spoil our tvset.
We requested again & again as a good cityzen to replased the same & also send several SMS to your 53030 /SVC but responce was verry poor & there was call from videocon saying that your warrenty is over we cant do anything, we requested them to look in to our earilier complaint which your service person said they was allready closed .We think that we have bought a tv from not a reputed compny we have bought from bhangarwalla (scrap merchent).
We dont think that there are any good persons working in your compny for reputed customers like us who are buying your products frequently, and recomanding to other customer's & friends.
We hummbly reqest you to kindly look in to the matter and change our tvset imdgitly in good faith.
Otherwise we shall take the further step's and file a case against you in consumer forum (court) for chitting, harrashing & westing our time & also giving mental harrashment to OUR MARATHI fammily.
Please look in to matter seriously and doo the needfull.
Thanking you,
Regards,
MR. SANJAY D SHRINGARPURE

I have purchased Akai Colour TV on 02/06/2008 from M/S Thukral Centre (P) Ltd., Add- B-39 A, Hans Raj Sethi Marg, Kalkaji New Delhi 110009, Vide Bill No. 7858, the Picture Tube of this TV has been replaced 2 (Two) times with in a year. last complane no. is DEL-[protected], AKAI authorised complane centre his service very poor as he replaced the picture tube of this TV at there service centre insted of at my home under warranty period the warranty of picture tube is 3 years it seems that the picture tube will be replaced many times in the warranty period after warranty there is no gauranty the product to work satisfactory becauce the quality of product is very poor, please take nessecery action against M/S AKAI, to return the cost of product to me and maintain the standrad norms for quality so that customer not be worried about the purchased item.

thanking you

Ashok Kumar Rathor
R/o A-27 Urja Vihar DVB Colony
Mandawali Patparganj
Delhi. 110092
Ph No. [protected]
M. No. [protected]

Hello Sir/Mam,
I bought a AKAI television set in october 2007 model- Akai Sumo C2202 53", at the time of purchasing i got 5yrs warantee + scratch coupon as it was a diwali festive season offer, when i scratched it was luckily akai-walkman set printed on the coupon, the dealer promise to give after one week, when i asked him he told compny has not sent it yet,.... after that one month passed and told one day the compnay has sent u the walkan.... when i saw that i was fill with anger it was chinese set that too of 60/- not more than that,,,,so i throw it away and come back..... after one yr i faced a problem in volume and remote set too... when i get back to the dealer , he told the that 5 yrs warantee is on picture tube not on whole TV set, i asked him what the hell is this, you told on complete telvision set, after that i wrote to the company and did registery to greater noida as there was no contact number given to contact on the warantee card and manual booklet given with TV, but you will get schocked to know that, the registery came back, and that it was written there is no such firm or compny is present on your mentioned given address, and what else i can do,,,,, there is no information AKAI website too, www.akai.com ,,,,,

I have purchased one color television of following specification
Dealer:PARAMOUNT RADIO CO. SHOP NO S-49, MAIN MARKET GANDHIDHAM KUTCH GUJARAT
Bill to: Mrs SARAWATIBEN SHARMA
Make: Akai
Model No: CTV29FFWTG,[protected]
Cost: Rs. 16500/-
Date of Purchase: 22.01.2007

DEAR SIR,

I HAD MADE THE COMPLAINT THE DEALER MANY OF THE TIMES THAT MY T.V IS NOT WORKING PROPERLY AND IT WAS IN WARRANTY PERIOD, THE PERSON FROM AKAI SERVICE CENTRE HAD CAME TO MY HOUSE 3 TIMES BUT THE SAME PROBLEM OCCURED WITHIN 4 MONTHS AND NOW DEALER IS SAYING THAT HE IS NOT RESPONSIBLE FOR THE DAMAGE, AND PERSON FROM SERVICE CENTER IS ASKING FOR THE CHARGES FOR REPAIR AS WARRANTY PERIOD IS EXPIRED, BUT I WAS COMPLAINING THEM FROM THE 6 MONTHS OF MY PURCHASE BUT THE DIDNT CURED MY PROBLEM, AND NOW MY TV IS WITH THE DEALER SINCE 3 MONTHS, I WANT YOU TO REPLACE MY T.V AS SOON AS POSSIBLE,
I HAD ALSO COMPLAINED AT RAJKOT AND AHEMDABAD SERVICE CENTER BUT THEY ARE ALSO NOT RESPONDING ME. I M NOW FRUSTATED BY THEM SO PLS YOU REPLY ME SOON.
MY EMAIL ID IS [protected]@YAHOO.COM
AND MY CELL NO IS : [protected].
THNKING YOU

AMIT SHARMA.