Amazon India — Payment is done but refuses the payment and cancelled the order

Address:	796017
Website:	www.amazon.in

To Amazon. In Aizawl/the 7th Feb. 2017

Hello sir,
I had ordered the following two items on 4th Feb.’2017 and paid the amount through Internet Banking from my saving account under State BanK of India. And from the Transaction statement, it is clearly shown that the amount Rs.3317/- had been transferred to INB AMAZON on the same day, that is Saturday, February 4, 2017. To my very surprise, Amazon. In cancelled my order by informing me the cancel reason as ‘ Payment Declined’
Then where is the amount of Rs. 3317.00 transferred from my Bank account to INB AMAZON gone? Kindly explain me about Payment Declination ; please search my payment and return to me so that I could re-order the same items.
To support my claim that Rs. 3317.00 has been transferred to Amazon from my bank account, I am enclosing my account’s transaction statement from onlinesbi.com.
FROM
WAHENGBAM GOPESHORE
[protected]@gmail.com
My order details are:
Cancelled Order Details
Order #[protected]
Placed on Saturday, February 4, 2017
1. Samsung Evo+ 128GB Class 10 micro SDXC Card (With adapter)
Sold by Memory World Fulfilled by Amazon
Cancel reason: Payment Declined
2. Snap 'n Grip Auto Adjustable Universal Wrench (Set of 2, Black and Red)
Sold by Cloudtail India Private Limited
Cancel reason: Payment Declined
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