[Resolved]  Andhra Bank — Amount deducted against transaction failed.

Address:500092
Website:airtel app ,paytm and andhra bank.

Sir,
I am B.CHIRANJEEVI RAO, My account Number in Andhra bank, RP Road Branch is [protected].

On 24.04.2017, I have done three online transactions, Money got deducted from my account, but transactions failed.

My on line transaction detailed mentioned below

1) transaction id[protected] Dated 24.04.2017 for Rs.799/- through Airtel app.

2) transaction id[protected] Dated 24.04.2017 for Rs.38/- through Airtel app.

3) transaction order No. [protected] Dated 24.04.2017 for Rs.1321/- through paytm app.

Thanking you,
Yours faithfully,
B Chiranjeevi Rao
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Jun 11, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Apr 27, 2017
Updated by Balivada.Chiranjeevi Rao
my mobile number [protected]
email- [protected]@gmail.com
Verified Support
Apr 28, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
May 11, 2017
Andhra Bank Customer Care's response
Dear Customer,

With regards to your complaint, we would like to inform you that an amount of Rs. 1, 321/-, Rs.799/- and Rs.38/- were reversed to your account on 29th April 2017.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Sir Iam Kommini rayappa
My account no [protected]
My atm card no [protected]
Please give me my atm pin no Sir
My email address
Kommini.[protected]@gmail.com
Cell no [protected]
Sir,
I am P.MURALI KRISHNA, My account Number in Andhra bank, RAJEEVNAGAR BRANCH, HYDERABAD is [protected]

On 27.04.2017, I have done ATM transaction for 5000/- Rs. at axis bank atm, banjarahills, road no.2.Money got deducted from My Account, but transaction declined.

My ATM transaction detailes:

DATE[protected] TIME - 20.33 TPAN 1379
CARDNUMBER XXXXXXXXXXXX4543
RECORD NO. 929
WITHDRAWAL
TRANSACTION DECLINED
072
UNABLE TO PROCESS

Thanking you,
Yours faithfully,
P.MURALI KRISHNA
MOBILE : [protected]
MAIL ID : [protected]@gmail.com
Axis Bank Customer Care's response, Apr 28, 2017
Hi Murali,

Please get in touch with your account holding bank for further assistance in this regard.

Regards,
Axis Bank

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