Apspdcl — assistant engineer behaviour

Address:	Chittoor, Andhra Pradesh
Website:	Apspdcl.in

Our family stays in kadapa, in the last month we were out of the town but the current bill meter showed that we consumed 300 units of power. We knew that it's due to the fault of our meter because in summer though we used our air conditioner it didnt showed much. I just made a complaint in southern distribution app and i got a call immediately. The person on the call informed about the process that we should pay ₹100 challan and ae will give permission for testing the meter. We contacted ae through mobile and he talked so politely that our work will be done in a single working day. Actually he said he was on leave so he will check another working day. A week passed but still no response from ae. Finally he took our duplicate bill and asked # questions and he spoke so rudely. He said that we are the most busy persons, how can we look into such simple matters. Actually he is trying to ask bribe. He said we should pay our old bill. So we paid the bill for which we didnt used. After paying challan ₹200 and the bill, four days later they issued permission for testing. While changing the meter we noticed that everything in the meter is spoiled and the wires were broken. First of all we are scared about the bill, we dont know what to do then. How can apspdcl gives a job who cant even operate a computer?? Why your employees doesnt respect customers?? For changing a meter they again charged ₹200??? Well where the hell this money is going??? How many people are cheated like this??